Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. is seeking a Virtual Scheduler to manage appointment scheduling, coordinate client communications, and ensure smooth calendar operations. This role requires excellent communication skills, strong organizational abilities, and the capacity to work independently in a remote environment aligned with US business hours. The ideal candidate is detail-oriented, proactive, and able to juggle multiple scheduling requests while maintaining a professional and friendly demeanor with clients and team members. Key Responsibilities Appointment Scheduling & Calendar Management: - Schedule, reschedule, and cancel appointments based on client and team availability - Manage calendars for one or multiple team members, ensuring no conflicts or double-bookings - Send appointment confirmations, reminders, and follow-up communications - Coordinate scheduling across different time zones when necessary Client Communication: - Serve as the primary point of contact for scheduling inquiries via phone, email, and/or chat - Respond promptly and professionally to client scheduling requests - Handle last-minute changes, cancellations, and urgent scheduling needs with grace and efficiency - Maintain a friendly, helpful tone in all client interactions Administrative Support: - Maintain accurate records of appointments and client interactions in scheduling software/CRM - Prepare daily/weekly schedule summaries for relevant team members - Coordinate logistics for virtual or in-person appointments (sending meeting links, addresses, etc.) - Flag scheduling conflicts or issues proactively and propose solutions Process & Operations: - Follow established scheduling protocols and standard operating procedures - Identify opportunities to improve scheduling efficiency and client experience - Ensure all scheduling data is up-to-date and organized - Assist with other administrative tasks as needed to support team operations

• Answer incoming calls and inquiries professionally • Conduct structured intake conversations • Match clients with therapists based on age, presenting concerns, therapist specialization, location preference, gender preference, scheduling availability, and insurance compatibility. • Ensure smooth onboarding and professional first impressions • Manage therapist calendars efficiently • Convert inquiries into confirmed appointments • Take the initiative to book appropriately without asking, “Is this okay?” • Maintain high conversion rates through intelligent client-therapist pairing • Verify insurance eligibility • Follow up on pending verifications • Communicate clearly with clients regarding insurance status • Credentialing and renewal support • Possible billing oversight • Support automation of intake workflows (GPT-based tools being explored) • Maintain documentation in Therapy Appointment (EHR) • Track tasks and deadlines in ClickUp • Use Grasshopper phone system (VPN required) • Maintain HIPAA compliance in all systems

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! General Virtual Assistant (with Appfolio experience) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a General Virtual Assistant to start immediatel Set-up Full Time Remote Client's Industry: Property Management Client business Overview: The company manages a large portfolio of properties and handles a high volume of administrative work, including invoice processing, work order management, and data entry. They are looking to scale operations and free up internal staff from tedious, repetitive tasks by leveraging a virtual assistant. Top 3 Key Specific Tasks VA will do: Work order processing: Reviewing submitted work orders, ensuring photos and notes are attached, flagging items for escalation, and following up with staff for missing information., Invoice processing and filing: Associating invoices with the correct property, ensuring accurate records, and handling data entry related to invoices., Emergency dispatch/admin support: Monitoring for emergencies (e.g., flooding toilets), understanding urgency, and escalating or dispatching as needed, possibly including after-hours coverage. - CLIENT MENTIONED HE HAS TO TRAIN THE VA ON THIS, Software Tools and Websites Required: - AppFolio (property management/work order system) - Relevant Experience with Property Management Tools TOOLS WILLING TO TRAIN -Nextiva (Next to phone) for calls/VOIP -Google Chat (internal communication) -Company email (to be provided) Potentially other property management or communication tools as needed __ Hard requirement: Appfolio experience and at least 3 years Virtual Assistant experience. Technical Requirements: • USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps cable connection • Backup Internet Service Speed: at least 10 Mbps Benefits: • Health Insurance (HMO) • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay Schedule: 9AM - 6PM PST Monday to Friday Location: This is a remote job Salary Package : PHP 32,5000/month plus HMO ₱12,500 - ₱12,500 bimonthly

Manage and optimise executive calendars, scheduling meetings across multiple time zones Coordinate internal and external meetings, including agendas, notes, and follow-ups Act as a point of contact between leadership and internal/external stakeholders Manage inboxes, prioritise communication, and ensure timely responses Support day-to-day operations, ensuring tasks and priorities are executed efficiently Assist with project coordination, tracking deadlines, deliverables, and progress Prepare reports, presentations, and documentation as required Identify inefficiencies and implement improved systems or processes Handle confidential information with discretion and professionalism Support ad hoc administrative, operational, and coordination tasks as needed Ensure alignment across teams by following up on action items and commitments