• Answer incoming calls and inquiries professionally • Conduct structured intake conversations • Match clients with therapists based on age, presenting concerns, therapist specialization, location preference, gender preference, scheduling availability, and insurance compatibility. • Ensure smooth onboarding and professional first impressions • Manage therapist calendars efficiently • Convert inquiries into confirmed appointments • Take the initiative to book appropriately without asking, “Is this okay?” • Maintain high conversion rates through intelligent client-therapist pairing • Verify insurance eligibility • Follow up on pending verifications • Communicate clearly with clients regarding insurance status • Credentialing and renewal support • Possible billing oversight • Support automation of intake workflows (GPT-based tools being explored) • Maintain documentation in Therapy Appointment (EHR) • Track tasks and deadlines in ClickUp • Use Grasshopper phone system (VPN required) • Maintain HIPAA compliance in all systems

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! General Virtual Assistant (with Appfolio experience) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a General Virtual Assistant to start immediatel Set-up Full Time Remote Client's Industry: Property Management Client business Overview: The company manages a large portfolio of properties and handles a high volume of administrative work, including invoice processing, work order management, and data entry. They are looking to scale operations and free up internal staff from tedious, repetitive tasks by leveraging a virtual assistant. Top 3 Key Specific Tasks VA will do: Work order processing: Reviewing submitted work orders, ensuring photos and notes are attached, flagging items for escalation, and following up with staff for missing information., Invoice processing and filing: Associating invoices with the correct property, ensuring accurate records, and handling data entry related to invoices., Emergency dispatch/admin support: Monitoring for emergencies (e.g., flooding toilets), understanding urgency, and escalating or dispatching as needed, possibly including after-hours coverage. - CLIENT MENTIONED HE HAS TO TRAIN THE VA ON THIS, Software Tools and Websites Required: - AppFolio (property management/work order system) - Relevant Experience with Property Management Tools TOOLS WILLING TO TRAIN -Nextiva (Next to phone) for calls/VOIP -Google Chat (internal communication) -Company email (to be provided) Potentially other property management or communication tools as needed __ Hard requirement: Appfolio experience and at least 3 years Virtual Assistant experience. Technical Requirements: • USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps cable connection • Backup Internet Service Speed: at least 10 Mbps Benefits: • Health Insurance (HMO) • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay Schedule: 9AM - 6PM PST Monday to Friday Location: This is a remote job Salary Package : PHP 32,5000/month plus HMO ₱12,500 - ₱12,500 bimonthly

Manage and optimise executive calendars, scheduling meetings across multiple time zones Coordinate internal and external meetings, including agendas, notes, and follow-ups Act as a point of contact between leadership and internal/external stakeholders Manage inboxes, prioritise communication, and ensure timely responses Support day-to-day operations, ensuring tasks and priorities are executed efficiently Assist with project coordination, tracking deadlines, deliverables, and progress Prepare reports, presentations, and documentation as required Identify inefficiencies and implement improved systems or processes Handle confidential information with discretion and professionalism Support ad hoc administrative, operational, and coordination tasks as needed Ensure alignment across teams by following up on action items and commitments

Title: Executive Assistant - Evernorth - Hybrid Location: - St. Louis, Missouri, United States of America - Bloomfield, Connecticut, United States of America - Philadelphia, Pennsylvania, United States of America Job Description: We are seeking an experienced Executive Assistant who thrives in a fast‑paced, highly collaborative environment and enjoys enabling senior leaders to operate at their best. In this role, you will provide high‑impact administrative and strategic support for three executives. Your ability to anticipate needs, manage competing priorities, and build trusted partnerships will directly support business growth, operational excellence, and team effectiveness. Responsibilities - Proactively managing complex calendars, meetings, and priorities across internal and external stakeholders. - Coordinate logistics and materials for leadership meetings, town halls, strategic planning sessions, and client‑facing engagements. - Prepare polished executive‑level presentations, reports, and communications that support decision‑making and strategic outcomes. - Track action items, follow‑ups, and deliverables from leadership meetings to ensure timely execution. - Serve as a trusted liaison with cross‑functional partners and internal service teams. - Manage travel arrangements, expense reporting, and departmental invoicing with accuracy and attention to detail. - Maintain SharePoint sites, distribution lists, organizational charts, and other team resources to support transparency and alignment. - Support onboarding and transitions for new team members, helping create a welcoming and organized experience. - Partner with leaders and stakeholders on special projects that advance organizational priorities. - Handle sensitive and confidential information with the highest level of discretion and professionalism. Qualifications Required Qualifications - Minimum of 8 years of experience providing administrative or executive support to senior leaders in a complex, fast‑paced environment. - Demonstrated ability to manage multiple priorities while maintaining a high level of accuracy and organization. - Strong written and verbal communication skills, with the ability to draft clear, professional executive communications. - Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. - Proven ability to handle confidential information with sound judgment and discretion. - Experience coordinating projects, meetings, or initiatives across multiple stakeholders. Preferred Qualifications - Experience supporting senior leaders within healthcare, insurance, or client‑focused organizations. - Familiarity with enterprise systems such as SharePoint, Workday, and Concur. - High emotional intelligence with the ability to build strong relationships and navigate a matrixed organization. - Experience supporting organizational change, leadership forums, or large‑scale meetings. - Associate or bachelor's degree in a related field. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.