Business Analysis Associate I - Monday to Friday, Between 7:00AM - 4:30PM Eastern Pay range: $28.41 - $35 / hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness® - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

About the role The Senior Business Analyst will work alongside a diverse team, including vendors, to drive the design, implementation, and maintenance of technology platforms to fit the business’ current requirements and future enhancements of Mission. Previous experience partnering with third-party vendors and internal platform teams to implement and support ISO, AAIS, NCCI and State Bureau content within policy administration, rating, and underwriting systems is a requirement to be considered. Essential Duties/Functions: - Lead analysis and implementation of ISO, AAIS, NCCI and State Bureau related content – coordinating with business, compliance, and technology teams. - Analyze business requirements and define appropriate tools, approaches, and standards through partnership with Data teams to ensure end-to-end alignment with data governance practices. - Serve as subject matter expert for ISO, AAIS, NCCI and State Bureau Commercial Insurance products including rating plans, rules, forms, loss costs, circulars, and regulatory updates. Translating content into system requirements and business processes. - Support audits and regulatory filings to facilitate Statistical Reporting & Data Compliance review to analyze and resolve any data quality issues or discrepancies. - Collaborate with other team members to define and establish standards, framework, and best practices for delivery of technology applications and products. - Work with team members to adhere to repeatable and scalable processes for the collection, design, and prioritization of work. - Develop and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data. - Analyze data and develop insights to drive business strategy and decision-making. - Maintain a strategic outlook and stay current with leading technology products and techniques. - Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures. - Validate rating algorithms and ensure compliance with related ISO, AAIS, NCCI and State Bureau standards - Develop and design testing protocols, including testing specific ISO, AAIS, NCCI and State Bureau content accuracy in adherence to business requirements. - Develop and conduct testing of software deployment and updates. - Create and maintain business process documentation and requirements. - Manage and execute projects, including developing project plans, timelines, and deliverables. - Create and deliver presentations to stakeholders on project progress and findings. Required Qualifications: - Working knowledge of ISO, AAIS, NCCI and State Bureau processes or audits in support of rates, rules, forms, loss costs, circulars, and state-specific deviations, as appropriate. - Hands-on experience with supporting commercial lines products such as, but not limited to, General Liability, Property, Workers' Compensation, or Commercial Auto within an ISO framework. - Experience working with insurance technology platforms that support ISO, AAIS, NCCI and State Bureau based products such as: Policy Administration, Rating, and Underwriting Systems. - Bachelor's degree in business, finance, or a related field; OR 5+ years of progressive experience in financial services, insurance, or data analytics industry. - 2+ years of Insurance Company, MGA or TPA experience preferred. - 5+ years of Business Analyst experience required. - Proven success in business requirements gathering, design and development proper documentation for prioritization within the overall roadmap and technology direction. - Demonstrated strategic thought leadership around business intelligence capabilities. - Demonstrated ability in business facilitation and effective use of project management techniques/tools. - Client-facing experience is required. - Ability to travel up to 20% of the year. Preferred Qualifications: - Knowledge of business key performance indicators (KPIs) with a preference in KPIs for the risk, insurance, and claims industry. - Experience in the commercial insurance industry and regulatory environment. - Master’s degree or equivalent experience preferred. - Certifications such as CPCU, AINS, or similar insurance designations preferred. - Project management experience and managing business projects for the full life cycle, from inception to implementation. - Negotiation and conflict resolution skills. - Understands the fundamentals of commercial insurance and claims processes/services. - Understanding of Agile project management and development process. Knowledge, Skills, and Abilities: - Excellent communication and collaboration skills required to effectively work with a variety of business partners and distribution partners. - Self-motivated and innovative with the ability to set direction, organize and manage own work, and effectively work in collaboration with others. - Ability to work dynamically between IT, Operations, and Underwriting Programs is required. - Ability to acquire core business acumen within a given industry or customer segment. - Ability to synthesize requests, uncover inherent trends, make recommendations about associated implications to business performance, communicate findings and recommendations to a variety of audiences and overall technology roadmap. - Relationship building - Conflict resolution - Team player - Project management - Financial analysis - Commercial acumen - Communication and presentation acumen Working Conditions: - Requires a quiet work environment with regular sitting at a computer for extended periods of time. - Regular use of hands and fingers. - Frequent talking or hearing. - Vision requirements: Close, distance, color, peripheral, focus and depth perception. Additional Information This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year). You must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Business Configuration, Senior Coordinator is responsible for the operational development and performance of prior authorization criteria to include configuration data, clinical protocols, and medical notification documents within CVS Health’s Medical Claims and Prior Authorization platform (Novologix). The position works closely with other business teams to manage scheduled and ad hoc projects for new implementation and maintenance of existing clients. There are cross-functional responsibilities to support other departments within CVS Health as required. Required Qualifications - 3+ years of MS Office experience - Strong verbal and written communication skills - 3+ years demonstrated ability to work independently and manage multiple projects and prioritize and delegate deliverables in a timely fashion - Change agile; willing and able to adjust individual and team direction based upon changing priorities and business need - Ability to think critically, problem solve and make decisions while anticipating the broad impact of decisions Preferred Qualifications - 3+ years working within an IT or Healthcare environment preferred - Familiar with state and federal pharmaceutical regulations preferred Education BA/BS in Mathematics, Statistics, Health Care Management, Business, Economics, Finance or related field OR equivalent years of experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $38.82 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/15/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At GHD, we don’t just believe in the power of commitment — we live and breathe it every day. GHD is hiring a new Federal Business Development Content Specialist to support GHD technical and marketing staff in developing compelling and concise proposal content, company collateral, internal messaging, and award narratives. The Canadian Federal Sector continues to be a high growth, increasing revenue business for GHD. As demand increases, our ability to win work is being constrained by insufficient proposal preparation and management capacity and a critical gap in specialized content development. To sustain growth, maintain our federal footprint, and support major pursuits, dedicated support roles are now essential. Bring your curiosity and passion to the technical challenges we solve at GHD. Then see how everyone gets behind you. With commitment, there’s no idea too big and no dream too far. We strive to create opportunities for all, giving you leading training and development programs to accelerate your growth. Come and see where your career can take you and the impact your commitment can make. Let’s solve the big problems together. That’s why we pledge to support and empower all our people to make a positive impact while working hard with our business to drive change. We’ll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life. Together with your colleagues, clients, and partners, you’ll make an impact that is felt by all. See where your commitment could take you. This position is open to sit anywhere in Canada. Proposal Responsibilities - As part of proposal pursuits, the Technical Writer is an active member of the Canadian Federal proposal team. Key areas of responsibility include: - Develops or edits content based on research and collaborative discussions - Aligns content to scoring criteria of federal departments and agencies with a 95% scoring target - Develops “new” content for proposals working with GHD technical staff to reflect the changing landscape of the Canadian Federal - Managing multiple assignments and appropriately prioritizing tasks to meet all proposal schedules - Editing, updating, proofreading, rewriting, and/or fully crafting technical narratives and related marketing text (e.g., scope and approach sections of proposals) with support from involved technical staff. - Supports program level strategic development and implementation - Maintaining availability during proposal preparation to edit and/or write any needed text — from sections, introductions, cover letters, and executive summaries to captions and call-out boxes — ensuring that GHD’s voice, team strengths, and win themes are clearly woven throughout the document. - Reviewing documents regularly to ensure accuracy, completeness, and adherence to standards for quality, format, and style. - Attending all team meetings and check-ins. - Collaborating with marketing staff and the proposal team to develop win themes, identify supporting evidence (e.g., project experience descriptions), and define strategic teaming opportunities. - Proficiency in InDesign is a bonus. Qualifications - BA/BS in Technical Writing, English, Biology, Environmental Science, or a related science or engineering discipline. - Minimum of 4 years of technical writing or editing experience in the A/E/C industry highly preferred. - Please provide a cover letter and a sample of your work. - Salary Range: $80,300–$135,875 depending on background and qualifications. Take on some of the world’s toughest challenges-with everyone at GHD backing you every step of the way. We’ll give you control over your career, empower you to find innovative solutions, and help you create a lasting impact. See where your commitment could take you with GHD. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, creed, religion, national origin, citizenship, colour, sex, sexual orientation, gender identity, age, disability, marital status or veteran status. #LI-RM1