Company Description Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024. Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards. Pismo’s 500+ employees are located in more than 10 countries around the world. Job Description The Data Reliability Engineering Manager is responsible for leading a team focused on designing, building, and evolving cloud-native, containerized infrastructure that powers our data products and services. This role plays a critical part in advancing our platform maturity by enabling cross-functional squads, driving complex technical initiatives, and ensuring the availability, security, scalability, and reliability of our data ecosystem. As a Manager, you will bring strong leadership capabilities along with deep expertise in systems design, cloud infrastructure, networks, databases, and modern data technologies. You will be responsible for guiding and developing engineering talent, setting priorities, driving execution, and partnering across teams to deliver resilient, scalable, and secure platform solutions. You will also help lead the adoption of new technologies, infrastructure automation practices, and operational excellence across high-scale distributed systems. In this role, you will balance technical leadership, people management, and cross-functional collaboration. You will work closely with engineering, product, and platform stakeholders to align team objectives with business priorities, remove delivery obstacles, and foster a culture of reliability, accountability, and continuous improvement This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice. Qualifications Basic Qualifications: 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience 3+ years of experience managing teams focused in infrastructure engineering, site reliability engineering, platform engineering, data engineering, or a related technical discipline Proven experience designing, building, and operating cloud-native, containerized infrastructure that supports data products and services Strong expertise in AWS or Azure cloud services, including compute, networking, storage, identity and access management, and security Experience with container orchestration platforms, such as Kubernetes, preferably in Azure or AWS Kubernetes Service or similar environments Strong knowledge of systems design, distributed systems, networking, databases, and modern data platform technologies Experience implementing and managing infrastructure as code, automation, and configuration management practices Demonstrated ability to lead complex technical initiatives focused on availability, scalability, reliability, security, and operational excellence Experience partnering with cross-functional teams, including engineering, platform, security, and product stakeholders Strong verbal and written communication skills, with the ability to influence technical direction and align teams around shared priorities Proven ability to work effectively in a remote environment and manage competing priorities across distributed teams Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. - Job Family Group: Engineering and Technology

• Lead and develop engineering teams with a focus on high performance and individual growth. • Understand the company's strategic and operational plans, disseminating and connecting technical direction aligned with strategy. • Ensure delivery of technical solutions aligned with business needs, in partnership with PMs, Designers, and other leaders. • Facilitate communication between technical teams and stakeholders, ensuring transparency and alignment. • Promote an environment of collaboration, psychological safety, and continuous feedback. • Ensure the construction of technical strategies for the team's domains, promoting engineering best practices (Clean Code, TDD, CI/CD, DevSecOps). • Participate in defining and tracking OKRs and technical metrics (lead time, stability, test coverage, etc.). • Encourage Inner Source initiatives, use of RFCs, and a living documentation culture. • Handle ambiguous problems and challenging prioritization, balancing deadlines and quality. • Be influential in team decision-making on solution details. • Ensure quality, scalability, and best practices of the product/platform. • Define, collect, analyze, and monitor application/product health metrics.

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Manager- Network Engineering, you would be responsible for the management of TDS associates who are responsible for planning, engineering, coordinating and supervising engineering or construction activities in multiple locations and states. The role is expected to work closely with representatives from various internal and external business partners to ensure that the needs of the company are being met. This role will be responsible for the construction or engineering of network infrastructure while conforming to TDS and industry standards. This position is expected to oversee numerous construction or engineering projects, located in multiple locations and states. This role will continually monitor overall job progress to ensure that projects are completed on time, in scope and within budget. This position is responsible for working with and advising on contracts related to the construction or engineering functions. The position may be required to negotiate with municipalities, various regulatory entities and other utility companies from a network and a legal perspective. This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates. Minimal travel may be required. This position can be hired at a Manager - Network Engineer (2026-29093) or Manager - Network Engineer (2026-29094) level depending on the skills and qualifications of the candidate. Separate job postings outline the minimum requirements for each role. Please review both postings and apply to any level for which you are qualified and interested. Responsibilities - Provides personnel management and manpower apportionment necessary for completion of network projects. This includes managing internal staff as well as engaging professional consultant engineers during peak periods. Focus is on personnel development through performance assessments, coaching, recognition, and process improvement. - Coordination of work load from associate assignment and task delegation through completion of the project as documented by project management tools. Ensure the coordination of projects and personnel is consistent with on time, budget and scope requirements. - Engagement of internal partners and external vendors and teams to clarify scope and coordinate timing of necessary work function. This includes building and nurturing relationships with all partners. - Interfacing with the Supply Chain and procurement or purchasing functions up to and including business ownership of contracts and contracted work. Qualifications Required Qualifications - Bachelor's Degree (or higher) –OR- 4 years of professional work experience - 7+ years' experience in telecommunications or broadband related fields. - 5+ year's supervisory/leadership experience. - Must have and maintain a valid driver's license. Other Qualifications - Excellent leadership, customer relations and communications skills - Thorough understanding of Telecommunications industry and principals. - Ability to manage multiple priorities simultaneously. - Excellent written and oral communications skills - Proficient in Outlook, Excel and Office suite - Knowledge of GIS and ESRi - Advanced working knowledge of industry construction practices and engineering standards. - Ability to work in a cooperative and courteous manner with diverse work groups. - Must be self-motivated and self-reliant. - May be required to regular travel on an "as-needed" basis. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: - Medical Coverage - Dental Coverage - Vision Coverage - Life Insurance - 401(k) Plan - Generous Vacation & Paid Sick Leave - Seven Paid National Holidays & One Floating Holiday - Paid Parental Leave (6 weeks after 12 months of employment) - Adoption & Surrogacy Assistance - Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: - Short-Term & Long-Term Disability - TDS Service Discounts - Education Assistance - Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here. Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.) $110,400.00/Yr. - $179,400.00/Yr.

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 160+ across 26 states and 7 countries, headquartered in New York City. We are hiring an Engineering Manager for our Issuing team to lead Lithic’s next phase of growth. The Issuing team is responsible for getting a card into an end user’s literal and figurative hand or wallet. We own core parts of the card and account lifecycle, including KYC/KYB flows for account holders, card issuance (physical and virtual), tokenization for digital wallets, and the data models and APIs that power these experiences. This team owns some of our most critical customer facing paths at the heart of our offering. The systems we maintain have high standards of reliability and correctness, because they sit on the critical path for customers launching and operating card programs. The team primarily uses Python, Rust, and AWS, and interfaces with a broader service ecosystem across Lithic. What You'll Do: - Ensure high reliability and correctness for the Issuing surface area, including APIs and services powering core card and account lifecycle flows - Lead delivery of new features and improvements across card issuance (physical + virtual), onboarding (KYB/KYC), and tokenization-related capabilities - Raise the bar on operational excellence: observability, incident response, on-call readiness, and pragmatic reliability improvements - Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way - Partner closely with Product and cross-functional stakeholders to clarify requirements early and keep engineering time focused on the highest-impact work - Lead efforts to improve systems, processes, and documentation so new team members can ramp quickly - Participate in and help evolve the team’s on-call rotation What You Bring - Experience managing and growing engineers, including coaching, feedback, and hiring - Strong technical judgment and system design skills, especially for API-driven, high-reliability distributed systems - Comfort staying close to the work. This is a player-coach role where the manager can unblock, review designs, and occasionally contribute hands-on when needed - Experience shipping and operating production services, with a bias toward measurable reliability and pragmatic iteration - Experience with or interest in learning the Issuing domain (cards, KYC/KYB, tokenization) and the realities of operating critical-path systems - Experience with Python and AWS (or closely related stacks), and an ability to ramp quickly where the stack is unfamiliar - Strong cross-functional communication skills and an ability to keep teams aligned under time pressure - Growth mindset and continuous desire to learn and improve - An interest in fintech and payments is preferred The annual Canadian salary range for this role is CA$232,000 - $333,000 plus equity. This salary range is inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate's experience and qualifications. This is a remote position. We do not offer visa sponsorship or assistance. Crack the code A hidden code is tucked into this application. Find it and enter it below to continue. 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Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: - Commuter benefit - Catered lunch every Tuesday and Thursday