Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable and differentiated products, while enabling Stripe to achieve their highest potential. We work to enable Stripe’s to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products. What you’ll do As a Program Manager within the Infrastructure team, you will work across our portfolio of programs within Infrastructure, with a focus on cross-cutting programs for IT and work tracking solutions at Stripe. You’ll partner with our Engineering teams to shape and build the future of Corporate Technology at Stripe. This includes both individual and team work in areas such as: - Automating workflows, creating self-service opportunities or implementing agentic solutions. - New system implementations (e.g. RFPs, Data Migration) - Deprecation and consolidation of low-usage SaaS productivity tools - Mergers & Acquisitions (integrating acquired companies’ internal systems with ours) - Security, Audit, and Compliance programs - Scaling org processes such as our Program Delivery Lifecycle - Upleveling how we track Key Results, Program updates, and generally align work across the products at Stripe Responsibilities - Define and produce high quality written proposals, communications and documentation. - Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. - Help influence peers / stakeholders and build consensus while dealing with ambiguity. - Lead program status reviews and prepare regular stakeholder and executive communications - Effectively set timelines and manage cross-functional project teams to deadlines through the proactive management of blockers, scope, shifting priorities, and risks - Interface with a variety of technical and non-technical stakeholders across Stripe - Propose, refine and implement process improvements and drive efficiencies across Corporate Technology - Effectively manage change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - 2+ years of software engineering, systems engineering and/or program management experience. - Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals. - You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership. - You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. - You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices. - Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Preferred qualifications - You are comfortable working with geographically distributed teams - You are empathetic to customer needs but visionary enough to not just deliver a faster horse - You are excited about collaborating with teammates across Stripe’s organization

Role Description As a Program Manager within the Infrastructure team, you will work across our portfolio of programs within Infrastructure, with a focus on cross-cutting programs for IT and work tracking solutions at Stripe. You’ll partner with our Engineering teams to shape and build the future of Corporate Technology at Stripe. This includes both individual and team work in areas such as: - Automating workflows, creating self-service opportunities or implementing agentic solutions. - New system implementations (e.g. RFPs, Data Migration). - Deprecation and consolidation of low-usage SaaS productivity tools. - Mergers & Acquisitions (integrating acquired companies’ internal systems with ours). - Security, Audit, and Compliance programs. - Scaling org processes such as our Program Delivery Lifecycle. - Upleveling how we track Key Results, Program updates, and generally align work across the products at Stripe. Responsibilities - Define and produce high quality written proposals, communications and documentation. - Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. - Help influence peers / stakeholders and build consensus while dealing with ambiguity. - Lead program status reviews and prepare regular stakeholder and executive communications. - Effectively set timelines and manage cross-functional project teams to deadlines through the proactive management of blockers, scope, shifting priorities, and risks. - Interface with a variety of technical and non-technical stakeholders across Stripe. - Propose, refine and implement process improvements and drive efficiencies across Corporate Technology. - Effectively manage change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty. Qualifications - 2+ years of software engineering, systems engineering and/or program management experience. - Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals. - You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership. - You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. - You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices. - Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Preferred Qualifications - You are comfortable working with geographically distributed teams. - You are empathetic to customer needs but visionary enough to not just deliver a faster horse. - You are excited about collaborating with teammates across Stripe’s organization.

• Learn the infrastructure, ship confidently • Own an infrastructure domain and raise the bar • Drive platform-wide impact • Lead projects for CI/CD, observability, database performance, and security improvements

Die noris network AG steht für innovative, sichere und nachhaltige IT-Lösungen. Mit über 600 engagierten Mitarbeitenden entwickeln wir leistungsstarke Services in den Bereichen Cloud, Datacenter, Network & Security sowie Managed Applications – betrieben auf einer hochmodernen, mehrfach zertifizierten IT-Infrastruktur mit eigenen Hochsicherheitsrechenzentren. Seit 1993 sind wir kontinuierlich gewachsen und zählen heute zu den führenden IT-Spezialisten in Deutschland. Unser größtes Kapital? Ein starkes, diverses Team mit einem gemeinsamen Ziel: die digitale Zukunft unserer Kunden aktiv mitzugestalten. Deshalb fördern wir Eigenverantwortung, Weiterentwicklung und frische Ideen – in einem Umfeld, das Innovation und Nachhaltigkeit vereint. Möchtest du Teil unseres Teams sein, dann bewirb Dich an den Standorten: Nürnberg, Aschheim, Berlin oder remote (innerhalb Deutschlands). Die Verantwortung der Abteilung Platform Services mit seinen Teams Infrastructure as a Service, Storage & Backup Operations, Network Operations, Security Operations und Platform as a Service liegt in dem reibungslosen Betrieb aller Plattformen unserer Kunden und der noris network AG. Das Team Infrastructure as a Service verantwortet hierbei den Betrieb der Virtualisierungsumgebungen in unseren Rechenzentren. Aufgaben - Verantwortung für den Betrieb der VMware basierten Virtualisierungs-Plattformen (Hypervisor) - Stabile, sichere und SLA-konforme Bereitstellung der damit verbundenen Infrastructure Services für unsere internen und externen Kunden sowie kontinuierliche Optimierung der Betriebsführung im Rahmen der ITIL Prozesse - Fachliche und disziplinarische Führung des Teams, Förderung und Entwicklung Deiner Mitarbeitenden als Vorbild und Mentor - Operative Steuerung, teaminterne Organisation, Ressourcenmanagement und kontinuierliche Verbesserung von Arbeitsabläufen innerhalb des Teams und an den Schnittstellen zu anderen Teams und Abteilungen - Enge Zusammenarbeit mit Kunden, externen Partnern und internen Projekt- und Betriebsteams zur Sicherstellung eines gesamtheitlichen Serviceverständnisses - Kontinuierliche technische Optimierung der Betriebsplattformen, Automatisierung und Effizienzsteigerung - Budget- und Personalplanung für Deinen Verantwortungsbereich und aktive Unterstützung des Recruitings Qualifikation - Erfolgreich abgeschlossenes Studium im Bereich der IT, eine abgeschlossene fachspezifische IT-Ausbildung oder eine vergleichbare Qualifikation mit mehrjähriger Berufserfahrung - Mindestens 5 Jahre Erfahrung in der disziplinarischen Teamführung, hohe Motivationsfähigkeit und soziale Kompetenz - Sehr gute systemtechnische Kenntnisse in IT-Infrastrukturen, Virtualisierungs- und Containertechnologien sowie Kenntnisse in Software Defined Infrastructure - Weitreichende Erfahrung im IT-Betrieb und im Management von ITIL-Serviceprozessen - Hervorragendes Verständnis von rechenzentrumsnahen IT-Services, hohe Kundenorientierung und Qualitätsbewusstsein - Ausgeprägte analytische und kommunikative Fähigkeiten - Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift Benefits - Unbefristeter Arbeitsvertrag und flexible Arbeitszeiten - Arbeiten an verschiedenen Standorten möglich (z.B. Nürnberg, Aschheim, Berlin) oder auch zu 100% Remote - Hochwertiges Equipment: Laptop und Firmenhandy auch zur privaten Nutzung - Individuelle Förderung und Weiterentwicklung durch Inhouse-Trainings und externe Schulungen - Kinderbetreuungskostenzuschuss (pro Monat/Kind) und Corporate Benefits - Attraktive Firmenevents (inkl. Reisekostenübernahme), kollegiales und wertschätzendes Arbeitsumfeld sowie Duz-Kultur ab dem ersten Tag - Gesundheitsmanagement (z.B. kostenlose Massagen inhouse), Jobrad Leasing und betriebliche Altersvorsorge mit Zuschuss - Welcome Day, direkter Ansprechpartner (m/w/d) und strukturierte Einarbeitungsphase - Zuschuss zum Deutschlandticket - Getränke for free (auch Softdrinks) und frisches Obst an den Standorten Wir haben Dein Interesse geweckt? Dann freuen wir uns über Deine aussagekräftige Bewerbung mit Angabe Deiner Gehaltsvorstellung und dem frühesten Eintrittsdatum. Für Deine Fragen zu uns oder der Stelle stehen wir Dir gerne zur Verfügung.