• Telefonieren mit Interessenten an Börse, Geldanlage, finanzieller Unabhängigkeit • Beratung und Unterstützung von Interessenten zu unseren Angeboten • Dokumentation von Gesprächen • Aktives Feedback einholen und Unsicherheiten klären • Strukturierte, ehrliche Beratung auf Augenhöhe

• Design and implement solutions using Salesforce Data Cloud (Customer Data Platform) • Integrate multiple data sources (CRM, web, mobile, third-party systems) into Data Cloud • Build unified customer profiles and define identity resolution rules • Develop and manage data models, data streams, and segmentation strategies • Enable real-time data activation across Salesforce platforms (Marketing Cloud, Service Cloud, Sales Cloud) • Collaborate with business stakeholders to translate requirements into scalable solutions • Ensure data governance, security, and compliance standards • Optimize performance and scalability of data pipelines • Work closely with cross-functional teams including Marketing, Analytics, and Engineering

Role Description As a New Patient Advisor, you are the first live voice a prospective patient hears from Modern Thyroid Clinic. Your job is not to sell. It is to listen, to understand, and to help each person determine — honestly and clearly — whether our practice is the right fit for their needs. - Prepare thoroughly: Before every discovery call, you'll review each individual's background, stated goals, and health concerns so you can show up informed and ready to have a real conversation. - Guide with integrity: You'll answer questions accurately, set clear expectations about what we can and cannot do, and never pressure anyone toward a decision. Our patients choose us because they trust us — and that trust starts with you. - Follow through consistently: After every call, you'll document outcomes, update our CRM pipeline, and ensure no one falls through the cracks. You'll manage weekly reviews of prospective patients who are still considering, and you'll proactively reach out when expectations need to be reset before a call. This is a role that requires equal parts empathy and discipline. The best patient advisors are outstanding communicators who also happen to be exceptionally organized. Qualifications - Excellent verbal and written communication skills - Strong organizational habits and attention to detail - Experience working with CRM platforms (familiarity with GHL or similar systems is a plus) - Comfort with video conferencing tools (Zoom) and scheduling platforms (Acuity) - Ability to manage a full calendar of appointments and follow-up tasks without dropping threads Requirements - You have strong consultative communication skills — the kind that come from genuinely caring about the person on the other end of the call, not from following a script. - You understand that the highest form of service is honesty. You'd rather lose an enrollment than mislead someone about what we offer. - You are disciplined with systems and process. CRM updates, documentation, and pipeline management aren't chores to you — they're how you ensure nothing slips. - You can hold space for someone who has been medically gaslit for years and help them feel safe, heard, and confident in whatever decision they make. Benefits - Competitive base pay + performance bonuses Company Description Modern Thyroid Clinic is the nation's leading practice in advanced thyroid care, serving patients across all 50 states through telemedicine. Over the past decade, we've earned more than 600 five-star reviews and a 4.9-star rating — not through marketing tactics, but through a relentless commitment to doing right by the women we serve. This role is your chance to be part of that mission — to stand at the front door of a practice that is genuinely changing lives and ensure that every person who walks through it feels respected, informed, and cared for from the very first conversation.

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Associate Director Sales – Cell Therapy - UK and Ireland An exciting opportunity has arisen for an experienced sales leader to join Gilead/Kite as Associate Director of Sales for Cell Therapy, for the UK & Ireland. This position is a Field based, National sales leader role, will report into the Business Unit Director, and be part of the Business Unit Leadership team. In this position you will be managing a group of nine highly experienced Cell Therapy Account Managers (CTAMs). You will be responsible for leading the sales team to achieve the target volume for Gilead/Kite’s Cell Therapy portfolio across the UK and Ireland. The successful candidate will bring a track record of commercial success in highly competitive markets, with experience in driving commercial performance, cross-functional account management and coaching for bold in-call execution. Specific Responsibilities: - Manage sales team to deliver company and brand volumes across UK&I for Cell Therapy, in line with agreed expenditure - Lead, support and coach the CTAM team to deliver against commercial goals, developing field incentives to motivate and reward performance. Set clear performance expectations, addressing underperformance decisively, and building a high‑performing team culture. - Recruit, retain and develop team members. Develop and deliver CTAM training plan, in collaboration with Marketing, to develop team performance which supports commercial execution. Support individual development to maximise team member potential. - Lead Key Account Management process pulling through national strategy into excellent in-field execution – Proactively monitor for insights and market changes, assess risks and opportunities, develop robust local plans, prioritise actions with clear decision making, drive execution. - Partner with in-field medical and access leads to ensure seamless alignment of in field execution. Work cross-functionally to ensure field team are equipped with dashboards, materials and appropriate functional input to maximise local account plans. - Establish relationships with key opinion leaders, representing Gilead/Kite leadership to support the delivery of business goals, and support the enhancement of the Cell Therapy service & pathway to alleviate barriers to access - Ensure compliance with all relevant codes and policies Required Knowledge, Experience & Skills: - Undergraduate Degree in Life Sciences, business or equivalent - Previous pharmaceutical hospital sales experience required – knowledge of the hematology/oncology/cell therapy market preferred - Must have commercial leadership experience in the pharmaceutical industry – people management experience preferred. - Ability to understand business performance and market insights, and develop a clear in-field strategy and executional plan - Experience working cross-functionally to ensure strategic alignment, deliver in-field excellence, and generate support to maximise commercial success - Utilise a good understanding of product and therapeutic disease knowledge to communicate the appropriate use of Gilead/Kite products to key stakeholders - Requires minimum of 40% travel for field coaching, and some international travel - Experience with UK and Ireland pharmaceutical regulatory requirements and knowledge of the relevant local laws and Codes of Practice preferred. Must have passed the ABPI Representatives Exam or have the Advanced Professional Programme qualification or if not complete it within the timeframe required by the ABPI Code of Practice. For Ireland, having passed the MRII exam is preferable but not mandatory. Gilead Core Values - Integrity (always doing the right thing) - Inclusion (do not exclude anyone on race, colour, sex or disability) - Teamwork (collaborating in good faith) - Excellence (working at a high level of commitment and capability) - Accountability (taking personal responsibility) Leadership Commitments - I AM BOLD in aspiration and AGILE in execution. - I CARE and make time for people. - I LISTEN, speak openly and explain the "why." - I TRUST others and myself to make sound decisions. - I OWN the impact of my words and actions. Equal Employment Opportunity (EEO) It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.