Job Title: Delivery Operations Associate. What are we looking for: Primary skill - Employee Relations Programs - P5 . Designation: Delivery Operations Associate. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. Location: Dalian. Skill Required Cross support Employee Relations Programs P5 . Qualification Assoc. Degree College Diploma . YOE 1 to 3 years. Lang Chinese C2 . What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Cross support Help desk role ticket resolution Chat support Set of processes designed for managing employer employee relationships in the workplace.. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Job Description: POSITION SUMMARY The Business Continuity Planner supports Anticimex North America operating companies, referred to as "platforms," each an independently operating subsidiary, as well as the Anticimex Inc. (US) organization (referred to as Inc.) in developing, maintaining, and testing their business continuity (BC), disaster recovery (DR), and cyber incident response (IR) plans. This role is critical to reduce business risk by ensuring that Anticimex North America (AxNA) platforms and Inc. are operationally resilient and prepared to respond to and recover from a wide range of business disruptions, system failures, and security incidents. The Business Continuity Planner works cross-functionally with leadership, business stakeholders, and other Inc. IT team members, and interfaces with Anticimex Group IT (global). ESSENTIAL DUTIES AND RESPONSIBILITIES - Partner with AxNA platforms and Inc. to assess BC/DR/IR risks, gaps, and recovery requirements - Develop, document, and maintain BC, DR, and IR plans tailored to each platform's and Inc.'s operational environment - Establish and manage a recurring testing and exercise program (tabletop exercises, simulations, and/or live DR tests) across all platforms and Inc. - Maintain a centralized repository of all BC/DR/IR documentation, version history, plan templates, and testing records - Track and report on BC/DR/IR program maturity, risks, test results, and remediation actions to leadership and key stakeholders - Ensure alignment of continuity and response plans with Anticimex Inc. policies, standards, regulatory requirements, and industry best practices - Coordinate with the IT Security team to integrate IR planning with security operations and response protocols managed through Group IT's global SOC - Support M&A integration activities by assessing continuity readiness of acquired companies and onboarding them to program standards - Monitor the BC/DR/IR landscape for emerging risks, regulatory changes, and evolving best practices - Serve as a subject matter expert and educator, building awareness and resilience planning competency across platform and Inc. teams QUALIFICATIONS Education: - Bachelor's degree in Information Technology, Business, Risk Management, or a related field - Equivalent combination of education and relevant work experience will be considered Experience: - 2–4 years of experience in business continuity, disaster recovery, IT risk, or a related field - Demonstrated experience supporting or contributing to BC/DR/IR plans in a multi-site or distributed organization including direct engagement with senior leadership (VP and C‑level stakeholders) preferred - Familiarity with BC/DR/IR frameworks and standards (NIST, CISA, ISO 22301) M&A Experience (Preferred): Experience supporting M&A integration or multi-brand enterprise environments Industry Experience (Preferred): Experience in pest control, field service, home services, or similar multi-location, operations-driven service businesses is highly desirable. Certifications (Preferred): Associate Business Continuity Professional (ABCP) or working toward Certified Business Continuity Professional (CBCP) REQUIRED SKILLS AND COMPETENCIES - Strong documentation, organizational, and coordination skills - Proficiency with Microsoft 365 (Teams, SharePoint, Office) - Ability to communicate risk and technical concepts clearly to non-technical business and operational leaders - Strong cross-functional collaboration and stakeholder engagement skills - High attention to detail with the ability to manage and maintain multiple complex plan documents simultaneously - Self-directed and able to work independently in a fully remote environment with a disciplined approach to virtual collaboration, documentation, and follow-through - Analytical thinking with the ability to assess operational risk and translate findings into actionable plans - Adaptability to work across a diverse portfolio of operating companies with varying levels of BC/DR/IR maturity WORK ENVIRONMENT & TRAVEL - This is a fully remote position. The Business Continuity Planner should expect periodic travel to AxNA platform and Inc. locations to conduct on-site assessments, facilitate tabletop exercises, and support DR testing activities. Travel is estimated at 15–25% annually.

Ciklum is looking for a Expert Business Analyst to join our team full-time in Poland. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Expert Business Analyst , become a part of a cross-functional development team engineering experiences of tomorrow. The project involves consulting and supporting enterprise systems dedicated to 2D/3D artworks and digital material libraries. It focuses on bridging the gap between the business needs of the digital product creation lifecycle and the technical execution of enterprise software integrations. This is an urgent, temporary assignment (running until the end of 2026) ideally based in Herzogenaurach, though exceptional candidates working remotely within the EU may be considered. Responsibilities: - Requirements Translation: Act as the primary liaison to translate complex business needs into technically viable software solutions - Issue Resolution: Provide hands-on troubleshooting for business-level issues within the product creation domain - Cross-Functional Collaboration: Work closely and continuously with a diverse array of stakeholders, including Product Owners, Engineers, Solution Architects, and Operations teams - Lifecycle Support: Support the software lifecycle and system integrations specifically for 2D/3D design tools and artwork libraries Requirements: - Domain Expertise: Mandatory knowledge of the Product Creation Domain - Enterprise Systems: Strong foundational understanding of enterprise systems, integrations, and the overall software development lifecycle - Tool Familiarity: Basic understanding of digital products and their lifecycle, including familiarity with industry-standard design software (e.g., Blender, Clo, CoCu) - Analytical Skills: Proven ability to act in a Business Analyst capacity, breaking down business problems into technical requirements - Availability: Must be available to start immediately (ASAP) for a duration lasting until the end of 2026 What`s in it for you? - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Flexibility: Enjoy flexibility – full remote working possibilities - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. With delivery centers in Wrocław and Gdańsk, our 300+ professionals in Poland drive forward-thinking solutions for global clients. Join a community where collaboration sparks innovation—and your impact reaches millions. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

• Elicit, analyze, and document business needs, product requirements, and functional specifications. • Partner with stakeholders to clarify problems, define desired outcomes, and evaluate solution options. • Translate business objectives and customer needs into clear, actionable requirements that support product planning and delivery. • Collaborate with Product Managers to support product discovery, roadmap development, and prioritization through analysis and insights. • Partner with Product Owners and delivery teams to refine epics, user stories, and acceptance criteria as needed. • Support release and sprint activities by answering questions, clarifying requirements, and validating delivered functionality. • Analyze qualitative and quantitative data to inform product decisions, trade‑offs, and prioritization. • Support the definition and tracking of success measures and outcomes for product initiatives. • Serve as a key liaison between business stakeholders and product teams. • Communicate analysis, requirements, and insights clearly to technical and non‑technical audiences. • Support alignment across teams by ensuring shared understanding of scope, assumptions, and expected outcomes.