Title: Workday Systems Administrator, Enterprise Systems Location: Portland / United States Job Category: Specialist Requisition Number: WORKD001296 Full-Time Job Description: About the Role Diversified is seeking a Workday Systems Administrator to join our global Enterprise Systems team during an exciting period of growth. We are currently implementing Workday HCM and Payroll across four countries, with Workday Adaptive Planning running as a parallel workstream - and this role sits at the center of it all. This is an opportunity to grow alongside a high-visibility global transformation: contributing to implementation activities, taking ownership of ongoing system administration, and developing deep expertise in the Workday platform. We highly value strong Workday HCM fundamentals, a collaborative mindset, and a genuine enthusiasm for learning. Candidates from all backgrounds and career paths are encouraged to apply. What You'll Do - Configure, maintain, and optimize Workday business processes - including approval workflows, condition rules, and notifications - across HCM, Payroll, Benefits, and other deployed modules - Translate HR and business requirements into Workday configuration; document configuration decisions and maintain change logs - Configure and maintain Workday security, including role-based access and business process security across all modules and business entities - Create and maintain custom reports, calculated fields, composite reports, and dashboards using Workday Report Writer - Support administration of the Workday Adaptive Planning environment, including level and dimension management, user access, and dashboard development - Manage semi-annual Workday release cycles: review release notes, assess impact, and execute regression testing with HR, Finance, and IT stakeholders - Serve as a trusted, approachable resource for Workday users across the organization - troubleshooting issues and turning support moments into opportunities to build confidence and capability - Administer benefits configuration, enrollment processes, and global payroll support across the US, Canada, UK, and Australia - Support configuration, testing, and deployment across Core HCM, Payroll, Benefits, Absence Management, Recruiting/Onboarding, Talent Management, and Learning modules - Design and deliver training that meets employees where they are, translating complex Workday functionality into clear, accessible guidance for HR staff, managers, and employees across regions What You'll Bring - 5+ years of Workday HCM experience with strong functional and technical proficiency - equivalent experience gained through non-traditional paths is welcome - Working knowledge of at least three Workday modules beyond Core HCM (e.g., Payroll, Benefits, Absence, Recruiting, Talent, Learning) - Experience configuring Workday security, business processes, and custom reporting via Report Writer - Strong analytical skills and attention to detail in data-sensitive environments - Clear, patient communicator comfortable working across HR, Finance, Payroll, and IT audiences - Experience supporting multi-country or global HR and Payroll operations (US required; UK and/or Australia a plus) - Bachelor's degree in Information Systems, Human Resources, Business Administration, or a related field - or equivalent practical experience Work Environment: This position is hybrid or fully remote, with flexible hours to support collaboration across US, UK, and Australian time zones. Occasional travel may be required for implementation milestones or team events. Why Diversified? - Work Environment: We offer the flexibility to work fully remote or enjoy a hybrid work schedule. Let our culture speak for itself. - Work-Life Balance: Generous paid time off programs including vacation, sick leave and paid family and medical leave. - Training & Development: From training conferences to professional development seminars, we invest in resources, including LinkedIn Learning for all staff, that empower employees to excel in their careers. - Comprehensive Healthcare: Inclusive benefits beyond traditional healthcare coverage, including no-cost-to-you services. Free access to all employees and their families to a national network of licensed clinical psychologists, interactive self-paced programs, life coaches and 24/7 support. - Wellness Benefits: Employees can earn credit towards their health insurance premiums by engaging in our Wellness Program which supports physical, mental, and emotional well-being through offering fitness challenges, webinars, and nutrition education. We are dedicated to creating, promoting, and nurturing a safe & inclusive work environment and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team and stronger community by allowing us to make better decisions, be more innovative, and better serve our customers and business partners. We invite you to learn more about us.

Configure and maintain Salesforce environments, ensuring data integrity and user management. Provide ongoing support and training to users while monitoring system updates for seamless operation and compatibility with custom developments.

• Solve complex problems and identify potential future issues across the spectrum of platforms and services. • Manage systems data for clients and providing day-to-day solutions and security compliance. • Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions.

Job Description Summary Role Summary/Purpose: Digital Workplace Technologies (DWT) within GE Aerospace is responsible for delivering world class services. In this role, you will work within the DWT Technical Operations function in the collaboration group to deliver Collaboration operations globally as a Staff, Systems Administrator. This role is responsible for managing, monitoring, and maintaining a global collaboration platform and enhancing the user experience by continuously improving the services, and ensuring collaboration services are secure and available to end users. Job Description Essential Responsibilities: Based on the complexity of issues, you will strive to provide excellent customer service to GE Businesses. - Work within the DWT Technical Operations function handling Collaboration & Email Services including Exchange Online, SMTP Email Relay and Email Security platforms as a Level 3 expert. - Perform monitoring, maintenance, and management across the entire ecosystem of GE Aerospace’s Collaboration & Email related services. - Maintain a solid understanding of a complex and enterprise grade Collaboration & Email platform which has several integrations into other systems including but not limited to; endpoint and mobility solutions, security tools, identity platforms, authentication systems, internal operational tools and other systems. - Acting as an escalation point for all requests and incidents coming in from the service desk, L2 support teams and businesses. Partnering with various stakeholders throughout the organization and externally on resolution of those tickets. - Accountable for identifying opportunities to improve overall user experience. - Work to transition on-prem email users to Exchange Online, providing support for the separation management office to ensure seamless transitions to the GE Aerospace platform. - Owning the tools required to manage Collaboration & Email: M365 admin portal for managing EXOL, identity management and delegated administration tools to manage mailboxes and objects, spam filtering solutions, and Microsoft Powershell for automated administration. - Partner with the internal operations team to build and integrate platform monitoring tools and critical alerting systems. - Responsible for engaging with technical support teams and the premier team within Microsoft as needed to coordinate issue resolution and make recommendations on service enhancements. - Ensure the service meets SLAs and facilitate metrics reporting. - Documenting standard operating processes (SOPs) for all standard work performed. - Perform change management operations in tandem with the change management team. - Assist & own the preparation of end user support documentation and knowledge. - Investigate the possibilities of automation for self-service of end user support. - Able to effectively perform advanced troubleshooting, manage and sort out complex problems with accuracy. - Act as a technical leader in handling critical incidents and crisis management. - Support end user issues by providing the effective solutions. - Partner with other product teams as needed to plan and test solutions. - Drive to increase the end user satisfaction by adoption of lean methodologies. - Identify efforts to improve and simplify end-user experience by reducing the volume of tickets, reducing touch points, improve accountability, and driving the usage of the self-service tools and other programs such as “shift left” within the email service. - Initiate new technology pilots and programs to ensure end-user support readiness for go-live launches. - Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training. Qualifications / Requirements - Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR associate's degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience - Experience in Collaboration or Email services (architecture, operations, support etc.). - Excellent analytical and problem-solving skills. - Ability to work both autonomously and in constant collaboration with product managers, architects, operations, and end users. - Ability to clearly communicate data through both verbal and written communications such as presentations, dashboards, and email updates. - Excellent organizational, interpersonal, and written communication skills are a must. Able to successfully interact with all levels of the organization. - Strong work ethic & desire to learn. - A commitment to continuous improvement. Eligibility Requirement: -Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. Desired Characteristics - Experience working in a global atmosphere. - Knowledge and experience with ServiceNow. - Demonstrated ability to drive results in a dynamic and fast-paced environment. - Drives change initiatives & strategies. The base pay range for this position is $110,000- $125,000.00- $147,000 Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. This job posting is expected to close on 12/29/25 Additional Information Compensation Grade LPB1 This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Relocation Assistance Provided: No