Overview The US Oncology Network is looking for a Remote Patient Advocate Coordinator - Dallas, Tx to join Texas Oncology Foundation, Inc. Some travel, up to 15%, may be necessary and weekends. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. What does this position do? Under general direction, the Patient Advocate Coordinator oversees the day-to-day management of patient assistance programs, including financial aid, transportation, lodging, and parking support. The position spans four core areas: program administration (managing and coordinating all assistance programs and the approval committee process), documentation & data (maintaining patient files and tracking/reporting program outcomes), collaboration & outreach (working with local grant facilitators and social workers), and compliance & stewardship (monitoring program balances, ensuring compliance, and driving process improvement). Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values. Responsibilities The essential duties and responsibilities (including but not limited to): - Manage and coordinate all patient financial, transportation, lodging and parking assistance programs - Oversee the assistance approval committee process - Maintain accurate and organized patient assistance files and documentation - Track, compile and report program data and outcomes - Collaborate with local grant facilitators/local social workers - Monitor program balances and assist with fund stewardship - Ensure program compliance and process improvement Qualifications The ideal candidate will have the following background and experience:   - Bachelor’s degree in nonprofit management, business administration, communication or related fieldOr Associate’s Degree + four (4) years of related work experience Or High School diploma or equivalent and eight (8) years of related work experience - Minimum of three (3) years prior experience inpatient benefits coordination, financial assistance program or related social or healthcare support role is strongly preferred. - Experience with Raiser’s Edge or similar donor/grant management database systems is a plus; willingness to learn required. - Ability to work independently Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Requires sitting for long periods of time. Some bending and stretching are required. Adequate finger dexterity and feeling to perform keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers. Requires vision and hearing corrected to normal range. Must be able to view computer screens and printed material accurately. Occasionally lifts and carries items weighing up to 40 lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform essential functions. The work environment is typical of an office setting.

Title: Scheduler, YM CARE Center Location: Off Campus within , New Haven- Connecticut Work Type: Remote, Full Time Job ID: 133858WD Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Within a team-based organizational structure and following department/specialty algorithms, the Scheduler critically evaluates the nature and urgency of scheduling requests to provide comprehensive clinical ambulatory scheduling for providers within the department/specialty utilizing the EPIC scheduling system. Ensures prompt, courteous and caring service to patients, primary/referring providers and/or their office staff, by providing accurate and expedient appointment scheduling. Shift for this position is 10:30AM-7PM. This opportunity is currently remote (work from home) within CT. Candidates must live within CT. Candidates are encouraged to provide a cover letter. Required Skills and Abilities 1. Outstanding interpersonal skills. Extraordinary customer service skills with ability to professionally and effectively interact with all members of the patients care team (including but not limited to the patient, parent, primary care provider, etc.). Demonstrated actions as a caring and motivated team player. 2. Demonstrated ability to handle heavy phone volume. Ability to exercise initiative and use sound independent judgment and critical thinking skills to effectively and appropriately manage patient/caller interactions. Ability to utilize active listening skills to accurately assess and direct callers to the appropriate resource. 3. Strong organizational skills with a proven ability to pay attention to detail. Ability to perform a variety of routine job tasks to meet occasional conflicting demands, time pressures, deadlines, or emergencies. 4. Well-developed and competent in English language, grammar, spelling and punctuation to type accurately, enter all patient information and review medical records. Ability to deal with confidential and sensitive patient information in a professional manner while complying with all HIPAA regulations. 5. Proven record of exemplary attendance, punctuality, and reliability. Preferred Skills and Abilities 1. Proven experience scheduling in a high-volume healthcare related call center/medical practice. 2. Comprehensive knowledge of medical terminology. 3. EPIC scheduling, messaging (i.e. in-basket messages), telephone encounter, and chart review skills. 4. Proven experience using an electronic medical record system and multi-line telephones. Proven experience with ACD lines, and call queues. 5. Spanish speaking. Principal Responsibilities 1. Answers telephone calls and assess urgency of call. Provides assistance or directs caller to appropriate person, contacting physician/nurse directly for urgent needs. Provides assistance to other receptionists in screening patient calls. 2. Provides specialized information related to section, policies, procedures, insurance and services. Assists patients with the completion of forms. 3. Builds monthly provider master schedules and clinic calendars from established sources and verifies provider sessions worked. Modifies master schedules to accommodate time off, extra patients, hospital emergencies, etc. Creates patient bump lists as necessary due to last minute provider call outs. 4. Schedules patient appointments and resolves scheduling conflicts. Notifies patients of changes/cancellations and prioritizes urgency of appointments for rescheduling. May schedule patients into clinical research studies. 5. Receives patients and visitors. Secures names and needs and directs accordingly. Updates patient information and verifies insurance information, level of services and tracks referrals when necessary. Initiates billing process by completing patient encounter forms and accepts and processes fee for service payments. 6. Books diagnostic tests and specialized appointments for patients at hospitals and other medical facilities and ensures patients are provided with necessary paperwork and specialized instructions for procedures. 7. Schedules surgical procedures for patients. Coordinates available dates for surgery and scheduling of pre and post operative exams and lab work. Obtains and distributes necessary paperwork and maintains system to track completion. Coordinates surgery schedule changes as necessary. 8. Schedules and coordinates departmental meetings, classes, clinics, conferences, etc. 9. Utilizes computer input and retrieve data. Merges and manipulates data to generates complex reports. Compiles and maintains clinical and patient statistical data and produces summaries and reports. 10. Keyboards correspondence, clinical information, reports, publicity material, educational handouts etc. Composes general written material. 11. Obtains patient charts, medical records and lab reports and verifies for completeness. 12. Sorts, screens and distributes incoming mail. Prioritizes and ensures completion of medical forms by clinical staff. Coordinates interdepartmental communication including distribution of medical records and reports. 13. Establishes and maintains filing systems. 14. Maintains inventory of office supplies and educational material. 15. May oversee and instruct support staff. Ensures adequate coverage of reception desk. 16. Performs additional functions incidental to office activities. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school education; or two years of related work experience and an Associate degree; or an equivalent combination of experience and education. Job Posting Date 04/16/2026 Job Category Administrative Support Bargaining Unit L34 Compensation Grade Labor Grade C Compensation Grade Profile Hourly Range $28.43 Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department.

This is a full-time role for a Benefit Representative with The Weatherspoon Organization. Join our seasoned team helping families protect what matters most! As a Benefit Representative, you’ll educate clients on benefit options, provide personalized solutions, and build lasting relationships. No experience required — full training provided. Excellent income potential, flexible schedule, and opportunities for growth. Qualifications - Prior experience in customer service or a customer-facing role - Excellent communication and interpersonal skills, with the ability to communicate effectively in writing, over the phone, and through video conferencing - Strong problem-solving skills, with the ability to prioritize and execute multiple tasks efficiently - Basic knowledge of benefits programs in the insurance industry - Ability to work independently, as well as part of a team, in a fast-paced and dynamic environment - Proficient computer skills, with knowledge of Microsoft Office and database systems - Background check reqired

Respond to customer inquiries regarding insurance and healthcare, process calls to meet service level agreements, and collaborate with team members to resolve issues, ensuring efficient and effective transaction processing.