• You conduct 1:1 strategy calls with customers and provide clear next steps. • You are the primary point of contact when a customer does not know what to do, has reached goals and needs next steps, or is dissatisfied because they are not making progress. • You have a clear understanding of the customer's strategic journey. • You act as a reliable sparring partner with strategic foresight. • You actively contribute your strategic expertise with customers and within the team. • You coordinate closely with other experts and the team to ensure the best possible customer journey on strategy topics and are supported by an Account Manager.

Role Description L'équipe Développement Commercial recherche un(e) alternant(e) pour participer à l'exécution de projets stratégiques. - Connaissance et analyse des marchés - Suivi et analyse des performances du selfcare et catégories UPSA : - Mise à jour mensuelle de la plateforme catégorielle avec l'équipe Business Performance et préparation des revues catégorielle - Pilotage, analyse et suivi des indicateurs de performance des points de vente (pharmacies et groupements d'officine) et en E-commerce - Contribution aux études shopper (sur 2027) - Participation à l'exécution et au suivi des plans - Co-construction et exécution des objectifs fixés sur l'assortiment, le merchandising, la promotion et à l'activation des marques - Soutien à l'élaboration du plan (promotionnel des groupements et plan E-Trade) - Animation et suivi des activations, mesure de l'impact et du ROI - Mise à jour des supports de communication : aide à la création de tous les outils terrain (Argumentaires, Aide de visite, ADV, remis, Book merch, etc.) - Réalisation des plans merchandising et du suivi opérationnel via Yoobic (outil de pilotage du merchandising) - Collaboration avec le Catégorie Manager sur les projets Catégorie Manager enseigne (5 grands projets par an) Qualifications - Étudiant(e) en Bac+5/Master II, ou 6e année de spécialisation en école de commerce - Bonne maîtrise d'Excel (TCD, formules, graphiques), PowerPoint Requirements - Rigoureux, forte capacité d'analyse et de synthèse - Autonome et curieux - Esprit d'équipe, forte capacité à travailler en transversalité - La connaissance des réseaux de distribution (relation distributeur / enseigne) serait un plus Benefits - Un employeur ambitieux qui développe ses collaborateurs - Une équipe jeune, dynamique & passionnée, centrée sur l'innovation avec un fort esprit entrepreneurial et un vrai esprit d'équipe - Un encadrement et un accompagnement de plusieurs managers complémentaires et bienveillants - UPSA garantit l'équité de traitement et l'égalité des chances dans les candidatures et les trajectoires professionnelles de ses collaboratrices et de ses collaborateurs. - La diversité, l'inclusion, la promotion de l'égalité des chances, la qualité de vie au travail, constituent des axes clés de la politique d'UPSA.

Clinical Trial Manager ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Home-based Client Dedicated Program CTM position As a Clinical Trial Manager at ICON, you will manage clinical trial operations activities, supporting your team and stakeholders to deliver high-quality outcomes across our clinical programs. What You Will Do: You will manage day-to-day clinical trial management activities, supporting your team to deliver quality outcomes. Key responsibilities include: - Plan and manage all aspects of clinical trials, ensuring adherence to timelines, budget, and quality standards. - Collaborate with cross-functional teams to establish and implement clinical trial protocols and procedures. - Build and manage strong relationships with trial investigators and stakeholders. - Ensure all trials are conducted in compliance with local, national, and international regulations and ethical guidelines. - Problem-solve and make critical decisions regarding trial design, vendor selection, and risk management. Your Profile: You will have solid clinical trial management experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: - 2+ years of Local or Global SIT CTM experience including MVR review, direct contact with Study Lead, vendor communications and meeting hosting - Bachelor’s degree - Fluent English - Demonstrated ability to drive the clinical deliverables of a study - Subject matter expertise in the designated therapeutic area - Prior monitoring experience is preferred. #LI-DP1 What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details PRIMARY DUTIES AND RESPONSIBILITIES: Practice Management - Customizes program elements to meet the needs of assigned prescribing physicians; - Adherence to College of Nurses standards of nursing practices; - Reviews patient status and assists the prescribing physician to complete patient enrolment, prepare Special Authorization (SA) petitions for public or private coverage by auditing patient charts, assessing previous therapies and tests in order to complete the SA; - Proactively assesses programs and makes suggestions to enhance outcomes and quality of service; - Completes all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards. Patient Support - Welcomes each patient to the program and captures required patient information; - Provides therapy guidelines to patients and physicians; - Ensures patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy; - Coordinates private and public coverage activity directly with insurers following program Standard Operating Procedures; - Follow up with patient the outcome of reimbursement navigation; - Provide information and navigate patient through financial assistance; - Assist patient with pharmacy selection and coordinate drug delivery; - Assist patient with coordination of therapy and ongoing patient monitoring; - Reports Adverse Events / Severe Adverse Events following program Standard Operating Procedures. - Identifies obstacles to obtaining coverage and channels this information to the Program Manager and/or Associate Program Manager. Mentorship/Peer Support - Assists in training and development of new FCM as needed - Supports and assists peers through regular and ongoing communication. - Develops and maintains a positive relationship with the Program Patient Support team. - Provides timely patient and clinic information as needed, through specific means used by the program. Client Interface - Participates in scheduled KOL physician meetings with Sales Representatives; - Develops strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed; - Proactively provides assistance to resolve client issues with regards to assigned physicians; - Attends scheduled Continuous Medical Education events and reports new activities; - Provides in service presentation to KOL physicians in collaboration with the Sales Representatives on new program initiatives. - Provide training to physicians and clinics on program and new initiatives approved by the client. - Acts a liaison and provides ongoing feedback to the Patient Assistance Program based on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance. - Ongoing maintenance of communication with Program Manager, physicians, physician office staff, client representatives, patients and nursing team as required; Other - Completes all relevant reports (time sheets, expenses, mileage, reports etc.) as per specified timelines and as per required standards. - The Field Case Manager will also be assigned other duties and tasks as required from time to time. - May be required to be on standby/ on call as part of this role. EXPERIENCE AND EDUCATIONAL REQUIREMENTS: - RN or RPN; Registration with the Provincial College of Nurses; case management experience preferred; - Minimum three (3) years nursing experience in a clinical setting an asset; - Available to travel within an assigned territory, some overnight travel may be required; - BCLS may be required depending on therapeutic area of program; - Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel; - Experience and background in various therapeutic areas is an asset; - Normally requires a minimum of five (5) years in public or private third party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support, - Background in business administration (pharmaceutical) sales and marketing an asset; - Knowledge of private and public reimbursement structure, systems, and process; - Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation; - Strong analytical skills including interpretation of regulation and legislation; - Fluency in French and/or English may be required depending on program and geographic location. MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: - Knowledge of pharmaceutical distribution industry - Strong customer service skills - Strong business acumen - Strong analytical and mathematical skills - Strong critical thinking skills - Ability to communicate effectively both orally and in writing - Effective interpersonal and leadership skills - Effective organizational skills; attention to detail - Ability to consistently meet deadlines - Excellent problem-solving skills; ability to resolve issues effectively and efficiently - Excellent presentation skills - Intermediate knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs - Hold and maintain a valid, non-expired, unrestricted driver’s license The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time . Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary Range* $67,000 CAD - 102,960 CAD This posting is intended to fill an existing vacancy for our Field Case Manager - London/Windsor - Ontario role. Affiliated Companies: Affiliated Companies: Innomar Strategies