Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are seeking a Senior Enterprise Process Engineer to drive the design and evolution of critical processes across the Enterprise line of business. As our Enterprise business continues to grow, scaling how work flows across teams, systems, and lifecycle stages is essential to delivering a consistent and high-quality customer experience. This role will focus on analyzing, designing, and improving the operational processes that support the Enterprise customer lifecycle — from acquisition through onboarding, success, support, and renewal. Working closely with stakeholders across Sales, Marketing, Solutions, Onboarding, Customer Success, Care, Billing, Product, and Systems teams, you will identify operational friction, redesign workflows, and ensure scalable processes are implemented effectively. The ideal candidate brings strong systems thinking, deep process improvement experience, and the ability to drive cross-functional change in a complex, fast-moving environment. A day in the life (Responsibilities) Enterprise Process Engineering: - Map, analyze, and redesign critical operational processes across the Enterprise customer lifecycle to improve scalability, efficiency, and customer outcomes. - Identify opportunities to streamline handoffs, eliminate manual work, and reduce operational friction across teams and systems. Cross-Functional Process Improvement Initiatives: - Partner with leaders across Sales, Solutions, Customer Success, Care, Billing, Product, and Systems teams to drive process redesign efforts that improve how work flows across the Enterprise operating model. - Lead structured process improvement initiatives from problem identification through implementation. Systems & Process Alignment: - Collaborate with internal systems teams to ensure operational processes are properly reflected in supporting tools and platforms, including CRM and lifecycle management systems. - Translate operational requirements into clear system needs and partner with technical teams during implementation. Operational Analysis & Root Cause Identification - Analyze operational performance and identify root causes of inefficiencies, breakdowns, or customer friction. - Use structured methodologies such as process mapping, workflow analysis, and root cause analysis to develop solutions. Implementation & Adoption: - Ensure redesigned processes are effectively implemented and adopted across teams by partnering with stakeholders on rollout plans, documentation, and operational alignment. - Drive accountability and follow-through across cross-functional teams to ensure improvements deliver measurable impact. What you'll need to thrive (Requirements) - 7+ years of experience in process engineering, operations, program management, or business transformation within a SaaS or technology environment - Proven experience designing and implementing cross-functional process improvements - Strong expertise in process mapping, workflow design, and operational analysis - Demonstrated ability to drive change across multiple teams without direct authority - Strong systems thinking and understanding of how tooling, process, and lifecycle operations intersect - Experience working with enterprise operational systems such as Salesforce, DocuSign, ServiceNow, or customer lifecycle tooling - Excellent stakeholder management and communication skills (written and verbal) - Ability to thrive in ambiguity and bring structure to complex operational challenges - Demonstrates curiosity for and comfort experimenting with emerging technologies and tools (including AI-driven productivity and workflow automation) that can improve operational efficiency - Lean Six Sigma Green Belt certified (or equivalent) AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $142,000—$227,000 USD Zone B $123,000—$197,000 USD Zone C $111,000—$178,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department OverviewNPI (New Product Introduction) department is responsible in concurrent engineering and progam management with the objectives to ensure seamless new product launch that meet the cost, schedule and quality goals. Job Description - Perform DFA (Design for Assembly) analysis for new product mechanical assembly, and drive for non-compliance closure. - Working with DE (Design Engineering) and suppliers to drive closure of mechanical assembly or process related issues. - Working with DE (Design Engineering) and suppliers to develop new BE (Backend) processes / technology. - Develop suppliers to provide best in class manufacturing processes to support new product manufacturing requirements. - Hands-on experience in product mechanical failures troubleshooting and optimization of new product manufacturing processes. - Continuously develop and seek new processes breakthroughs that improve quality, productivity and cost. Basic Requirements - Candidate must possess at least a Master’s / Bachelor’s Degree in Mechanical / Manufacturing Engineering. - Candidate must possess below experience and knowledge : - Mechanical assembly process - Familiar with best practices in mechanical assembly and assembly jig / fixture design - Familiar with poka-yoke design and Design for Assembly guideline / design rules - Familiar with statistical tool such as pFMEA, SPC, DOE - Ultrasonic, resistance welding and heat staking process - Vacuum leak test requirement and troubleshooting - Experience / knowledge in below technology/methodology will be added advantage - Experience in SMT process for Flex and PCBA - Experience in SMT DFM process - Excellent communication, organization, reporting and analytical skills individuals with strong personal interaction skills are encouraged to apply. - Self motivated with high level of initiative and energy. - Willingness for domestic and international travel (when applicable) #LI-WL1 Travel RequirementsUnder 10% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanNoEEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling. Job Responsibilities: - Soporte a producción y a usuarios - Procedimientos de emergencia - Instalaciones - Gestión de proveedores (Hardware, servicios, etc.) - Licencias y contratos (impresoras, software, etc.) Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Mechatronics, Mirrors & Lighting

• Act as the direct contact and adviser for customer inquiries about Red Hat OpenShift Container Platform through our Customer Portal as well as by phone and using remote access tools • Deliver an exceptional customer experience by using professional communication, applying existing knowledge and deep troubleshooting to resolve a variety of issues • Quickly be able to analyze issues to identify problem areas and effectively communicate corrective actions and resolutions to customers in a professional and timely manner • Collaborate with other support engineers and other internal teams and external parties during the problem resolution process • Document diagnostic steps and create reusable solutions for future incidents • Ability to work as part of a team and focus on customers and fixing their issues • Be available to perform weekend shift duties on a rotational schedule when needed • Contribute to regional or global initiatives or projects if needed