Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI. We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As a Sales Development Representative in APAC, you will be responsible for building the sales pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization. Responsibilities: - Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach - Write effective and compelling messaging to engage targeted accounts - Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth - Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta - Partner with account executives to help generate meetings and sales pipeline - Create and prioritize target account and contact lists - Conduct high level conversations with executives in prospect accounts - Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated - Assist with drafting sales pitches, presentations, reference material, and other documents as required Qualifications We Value: - Bachelor’s degree in Business, Marketing, Communications, or related field - 6+ months prior sales experience (within a Software/High Tech company preferred) - Ability to work in a time-sensitive and high-volume environment - Highly competitive personality - A positive attitude: You’re a team player and you’re resilient in the face of challenges and are not afraid to hear “no thank you!” - Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it - Strong organizational skills with ability to effectively prioritize - Articulate with strong business acumen - You’re a clear, concise, and compelling storyteller across written, verbal, and visual Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: - Comprehensive medical, dental, and vision coverage with plans to fit you and your family - Paid parental leave for all new parents welcoming a new child - Remote work setup budget to help you create a productive home office - Monthly wellness and communication stipend to keep you connected and balanced - 20 days of vacation time to promote a healthy work-life blend Compensation at Cresta Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai.

• Create and nurture outbound leads • Identify customer needs, fit, and readiness • Maintain accurate lead status and notes in CRM • Prioritize high-quality opportunities • Conduct outreach via email, LinkedIn, and other channels • Follow up with warm leads consistently • Re-engage dormant prospects • Maintain consistent outreach volume • Schedule qualified meetings for the sales team • Ensure smooth handoff to closers • Provide context and notes for each meeting • Track conversion from lead to meeting • Maintain clean and organized CRM data • Track outreach and engagement metrics • Support pipeline reporting and updates • Ensure consistent follow-up workflows

• Execute highly targeted, insight-driven outreach across email, phone, and social channels to engage VP and C-level stakeholders within enterprise healthcare organizations. • Rapidly engage inbound interest (demo requests, content downloads, event leads), qualifying against ICP, strategic priorities, and readiness to evaluate Lumeris’ solutions. • Research and map complex healthcare organizations to identify key decision-makers, influencers, and buying committees. • Initiate meaningful conversations that uncover business challenges (e.g., access, care gaps, workforce strain) and align them to Lumeris’ value. • Generate high quality meetings with “Strategic, Technology, and Timing” criteria gathered. Coordinate seamless handoffs to RSDs, ensuring strong context, clear next steps, and high conversion potential. • Maintain accurate, actionable data in Salesforce and SalesLoft to provide visibility into pipeline health, activity effectiveness, and account progression. • Partner closely with Sales, Marketing, and Leadership to refine messaging, improve targeting, and elevate outreach effectiveness. Actively contribute to continuous improvement of the SDR function and workflows. • Develop a strong understanding of healthcare trends (AI in care delivery, value-based care, workforce challenges) and competitor positioning to inform outreach and conversations.

Your role at DynatraceOur Sales Development Representatives partner with our Account Executives across Sub Saharan Africa and Israel to build and implement an effective sales pipeline strategy. You will be engaging with an Enterprise client base to drive the adoption of our market leading products and will need to be able to think strategically to adjust your approach depending on each customers unique needs. We are seeking a Sales Development Representative to support our growth across Sub Saharan Africa and Israel. Responsibilities: - Drive new logo acquisitions and build sales pipeline and generate fully qualified sales opportunities through proactive outbound prospecting into target organisations - Be creative and strategic with your sales approach by using all tools available (Sales Nav, Outreach, Salesloft etc.) - Building sales pipeline through qualifying inbound leads gained from events, downloads, trials and webinars - Gather sales intelligence around customers situation, needs, issues and decision process - Ensure quality data on prospects is updated and maintained within Salesforce - Become fully emersed with Dynatrace’s products and its value add to customers in order to leverage our position against competitors - Conduct product demonstrations for customers What will help you succeedWhat we’re looking for: - Prior experience of Sales Development within an Enterprise Software environment - Is able to think strategically and adapt sales approach to various prospects - A driven, ambitious individual who thrives on meeting and exceeding sales targets - Can build effective internal working relationships with stakeholders - Experience of Salesforce is desirable but not essential - Native/Fluent Hebrew Speaker is desirable but not essential Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.