10x Genomics

• Process inbound purchase orders (direct and distributor) in ERP (Oracle) and CRM (Salesforce) • Validate PO accuracy against pricing, terms, and product configuration, and process orders within defined SLA • Manage order modifications, cancellations, and backlog or backorder communication • Support end-of-quarter (EOQ) volume surges with elevated responsiveness and availability • Initiate and track RMA (Return Merchandise Authorization) requests through resolution • Coordinate with 3PLs and logistics partners on shipment exceptions and delivery escalations • Keep customers and sales informed through the process • Enter and maintain customer master data (ship-to, bill-to, contact records) with accuracy • Support new customer onboarding and account setup in collaboration with Sales, Finance, and Legal • Partner with Sales to resolve pricing discrepancies, special terms, and account-level escalations • Liaise with Finance on credit holds, billing issues, and payment term questions • Collaborate with Operations, Supply Chain, and Product Management on product availability, new product introductions, and end of life

• Process inbound purchase orders (direct and distributor) in ERP (Oracle) and CRM (Salesforce) • Validate PO accuracy against pricing, terms, and product configuration, and process orders within defined SLA • Manage order modifications, cancellations, and backlog or backorder communication • Support end-of-quarter (EOQ) volume surges with elevated responsiveness and availability • Initiate and track RMA (Return Merchandise Authorization) requests through resolution • Coordinate with 3PLs and logistics partners on shipment exceptions and delivery escalations • Keep customers and sales informed through the process • Enter and maintain customer master data (ship-to, bill-to, contact records) with accuracy • Support new customer onboarding and account setup in collaboration with Sales, Finance, and Legal • Partner with Sales to resolve pricing discrepancies, special terms, and account-level escalations • Liaise with Finance on credit holds, billing issues, and payment term questions • Collaborate with Operations, Supply Chain, and Product Management on product availability, new product introductions, and end of life

• Manage the full commercial order lifecycle for customers and distributors • Process inbound purchase orders and validate PO accuracy • Handle order modifications and cancellations • Initiate and track RMA requests and coordinate with logistics partners • Maintain customer master data and support new customer onboarding

• Partner closely with the sales team to generate, qualify, and close sales opportunities • Work with product management, R&D, applications, marketing, and field sales from 10x Genomics and distributors to develop and disseminate content, strategy, collaborations, and go-to market activities • Maintain appropriate records and provides relevant information to help forecast business as needed • Gather, process, and disseminate competitive intelligence and market feedback both to field sales as well as internal product management colleagues • Provide weekly, monthly, and/or ad hoc business/activity reports as required • Coordinate and/or conducts both technical and promotional seminars, trade shows, vendor shows, and related activities as deemed necessary • Achieve assigned territory sales goals by calling on existing and potential new customers via field visits, email, telephone, video conference, etc • Work closely with sales team to develop specific account growth, penetration, and support activities • Provide mentorship, training, and education to colleagues, distributors, and/or customers as applicable • Participate in other global and regional Science & Technology Advisor team activities as required

• Identifying and evaluating opportunities for 10x to develop new offerings and businesses enabled by the intersection of 10x-generated data and the rapidly evolving landscape of AI and analysis tools • Translating opportunities into investable proposals that fully leverage 10x’s business, channels, capabilities and roadmap, and specifying external capabilities necessary to obtain through partnerships or M&A • Working in a cross-disciplinary manner to develop sound executional plans, including identifying novel capabilities necessary to execute against selected proposals • Championing the vision and plan with senior leadership and the Board to lead to alignment and investment in the right proposals • Leading the execution of new opportunities

Regional Marketing Manager - Japan Japan (Remote) Apply Now   Regional Marketing Manager (Japan) As the Regional Marketing Manager (RMM) you will be responsible for conducting business analysis, developing Japan's marketing strategies, and planning, designing and executing marketing activities for Japan. Ideally you will have good technical knowledge in the area of Next-Generation Sequencing (NGS), Single Cell Genomics, Spatial Biology and have demonstrated experience localizing marketing programs for related markets. You’ll interact cross functionally with members from the regional commercial sales and global marketing teams, acting as a liaison to provide global marketing with regional market and customer feedback. You will also serve as the central point of contact for territorial market planning,implementation, new product launch and regional market development. Key skill sets include regional marketing, program localization, sales enablement, lead generation/nurture and tactical marketing. What you will be doing: Strategic Marketing & Localization - Campaign Execution: Regionalize, localize, and deploy core global marketing programs in Japan to meet or exceed district business objectives. - Tactical Planning: Translate global strategic plans into actionable regional tactical plans; select appropriate program tactics and manage all outbound aspects of new product launches. - Content Management: Own the content reuse and localization process, ensuring all regional marketing aligns with core company messaging themes. - Lead Generation: Collaborate with regional MarCom members to define event and digital strategies that drive demand, nurture leads, and expand the marketing funnel. Global & APAC Collaboration (Market Intelligence) - Feedback Loop: Act as the single point of contact between Japan regional channels and the global marketing team, delivering regional market intelligence and customer insights. - Compliance & Expertise: Maintain deep knowledge of key accounts, KOLs, and centers of excellence in Japan; educate global marketing on local regulatory and compliance requirements. - Resource Optimization: Share program resources across APAC and identify opportunities to reuse global and regional programs for the Japan market. - Cross-Functional Alignment: Work closely with both regional and global marketing teams to develop program metrics, effective tactics, and unified regional messaging. Sales Enablement & Commercial Support - Sales Tools: Develop impactful sales tools and training materials to help regional sales teams and distributors achieve their goals. - New Product Introduction: Deliver new product training to the sales team and coordinate all cross-functional preparation for successful regional product launches. - Pipeline Accountability: Partner closely with district sales teams to improve the size and quality of marketing leads in Salesforce CRM and ensure pipeline goal achievement across the district. Metrics & Operations - ROI Tracking: Measure and evaluate the impact of marketing programs, track assigned spend, and establish local/regional operational processes and systems. Minimum Requirements: - Requires a Bachelor's degree, or equivalent, in Biology, Molecular Biology, Biochemistry or related field  - Extensive knowledge of Next Gen Sequencing or Spatial Biology markets, products & marketing channels in Japan - Multi-year experience in the Life Science industry, preferably in a regional marketing environment - Key competencies in marketing required: customer segmentation (i.e., needs assessments, profiles, personas, buying journeys), marketing program development and execution, program evaluation (metric framework) - Knowledge of sales pipeline and how to positively impact funnel conversion rates - Excellent analytical and problem-solving skills, combined with strong business judgment and an ability to present analysis in a clear and compelling manner - An independent self-starter who operates with a high degree of autonomy, able to pivot quickly; adaptive, can effectively operate/deal with ambiguity - Highly organized individual who can meet challenging deadlines in a fast-paced environment and able to collaborate across multiple disciplines - Demonstrated communication excellence, with excellent Japanese & English communication skills (written / oral / presentation) to effectively engage with both local stakeholders and global teams. - Frequent travel required, expected to be up to 50% of the time Preferred Skills and Experience: - MSc or PhD in Biology, Molecular Biology, Biochemistry, or a related field with multi-year industry experience - Advanced proficiency in Microsoft Office (especially Excel and PowerPoint), G-Suite, and Salesforce CRM (SFDC) #LI-REMOTE

• Regionalize, localize, and deploy core global marketing programs in Japan to meet or exceed district business objectives. • Translate global strategic plans into actionable regional tactical plans; select appropriate program tactics and manage all outbound aspects of new product launches. • Own the content reuse and localization process, ensuring all regional marketing aligns with core company messaging themes. • Collaborate with regional MarCom members to define event and digital strategies that drive demand, nurture leads, and expand the marketing funnel. • Act as the single point of contact between Japan regional channels and the global marketing team, delivering regional market intelligence and customer insights. • Maintain deep knowledge of key accounts, KOLs, and centers of excellence in Japan; educate global marketing on local regulatory and compliance requirements. • Share program resources across APAC and identify opportunities to reuse global and regional programs for the Japan market. • Work closely with both regional and global marketing teams to develop program metrics, effective tactics, and unified regional messaging. • Develop impactful sales tools and training materials to help regional sales teams and distributors achieve their goals. • Deliver new product training to the sales team and coordinate all cross-functional preparation for successful regional product launches. • Partner closely with district sales teams to improve the size and quality of marketing leads in Salesforce CRM and ensure pipeline goal achievement across the district. • Measure and evaluate the impact of marketing programs, track assigned spend, and establish local/regional operational processes and systems.

• Develop, execute and monitor the district business plan to meet assigned revenue and strategic objectives. • Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives. • Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets • Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments) • To drive a high level of interaction and engagement between other departments (e.g., Marketing, Technical Support) and local sales team & staff to ensure coordination of activities and alignment on common goals • Talent Acquisition - Responsible for resource planning, recruitment, and hire of resource to support forecasted sales targets • Talent Development activities to ensure that the sales team has the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers • Performance Management - setting performance standards, setting realistic job goals, conducting performance appraisals, and disciplinary action • Create a sense of urgency and drive accountability within the regional team to meet both financial and strategic goals. • Responsible for ensuring utilization and compliance in accordance with departmental policies and practices for Salesforce.com (SFDC) • Works collaboratively across AMR to drive coordination and alignment in service to corporate goals at large. This would include taking the lead on cross-district initiatives in partnership with marketing, sales, and sr. leadership. • Takes on the role of peer leader and mentor across the District Sales Manager team.

• Develop and manage a territory plan to meet or exceed business goals. • Apply technical credibility to consult with customers on technology solutions. • Demonstrate funnel management skills with strong hunting/prospecting and closing skills. • Establish trust with customers, understand their research needs and internal dynamics, and take a consultative selling approach to provide the right solutions. • Develop deep knowledge of customer ecosystems and decision-makers. • Work effectively with sales and support teams. • Work closely with other roles, aligning internal responsibilities and goals, and leveraging experts. • Manage the customer relationship post-purchase to support ongoing consumables use. • Commit to rigorous business and territory planning, applying market and customer knowledge to ensure accurate and timely forecasting. • Maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory.

• Seeking out and developing new opportunities • Technical consultation with customers on 10x Genomics’ spatial solutions • Funnel management with strong hunting/prospecting and closing skills • Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting • Develop and manage a business plan to meet or exceed business goals for the territory • Understand scientific project and business needs of the customer to win the business • Consistently and accurately manage the sales process including, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools • Develop and maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory • Utilize product and application knowledge across the genetic analysis portfolio to successfully conduct selling presentations • Ensure full customer satisfaction whilst representing 10x Genomics professionally, ethically and morally at all times