Customer experience obsessed. Powered by people + technology.
Healthcare Customer Service Representative
Location
Colorado + 8 moreAll locations: Colorado | Florida | Illinois | New Jersey | New York | Oregon | Massachusetts | Minnesota | Washington
Posted
72 days ago
Salary
$16 / hour
Seniority
Junior
Job Description
Healthcare Customer Service Representative
TTEC
• Bringing humanity to business as a Healthcare Customer Service Representative • Recommend upgrades to health plans • Conduct research and do outbound calls regarding health care benefit and eligibility questions • Assist members with logging into their online health account and locating doctor and facility information
Job Requirements
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
Benefits
- Base wage range of $16 per hour plus performance bonus opportunities
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
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