Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description Join our Global Sales Operations team at Nexthink, the leader in Digital Employee Experience. This unique opportunity involves managing the renewal process of contracts and subscriptions between Nexthink and its Partners and Customers. Your primary focus will be on retaining and increasing subscription revenue on existing customer accounts. The role is based from our Paris or Madrid Office for a 3 days minimum per week work from the office. Key Responsibilities: - Contract Renewals: Collaborate with clients to understand their needs, negotiate contract renewal terms and maximize renewal rates. Drive relevant activities to ensure timely and accurate completion of all necessary paperwork, including Quotes and Order processing. Establish a framework and process to track, manage, and maximize renewal contracts. - Client Communication: Maintain regular communication with clients throughout the renewal process, including contacting and follow-up with customers and partners to ensure a seamless experience. Address any concerns or questions they may have and provide information on the benefits of renewal. - Customer Retention: Work to retain existing customers by building and maintaining strong relationships. Identify opportunities for upselling or cross-selling additional products or services. - Data Analysis: Analyze customer usage patterns, satisfaction levels, and other relevant data to identify potential risks or opportunities for renewal. Use this data to create strategies for improving customer retention. - Negotiation: Skillfully negotiate terms, pricing, and contract details with clients to ensure a win-win situation for both the company and the customer. - Documentation: Maintain accurate and up-to-date records of all client interactions, contract details, including Terms & Conditions, and renewal processes. Ensure that all documentation complies with company policies and industry regulations. - Collaboration: Work closely with sales, marketing, and customer support teams to gather information, address customer concerns, and streamline the renewal process. - Forecasting & Reporting: Provide accurate forecasting, generate reports on renewal metrics, including renewal rates, and customer satisfaction scores. Present findings to management to inform decision-making and strategy development. - Customer Education: Educate clients on the value of continuing their relationship with the company, highlighting any new features, benefits, or improvements that have been made since their initial contract. Qualifications - 5+ years experience in a similar position. - Strong business acumen, superior negotiation skills, and a customer service mindset are a must. - Experience in a SaaS company; high growth Scale-up experience is a plus. - Highly organized, with attention to details. - Demonstrates effective teamwork, independence, and a proactive, energetic approach, showcasing resourcefulness and success in a fast-paced environment. - Salesforce experience is a plus. - French and English Fluent. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

Overview The Billing Support Clerk I assists in obtaining and submitting medical records and/or other forms and correspondence as needed for payors and healthcare providers. Responsibility - Process appeals, return mail and fax correspondence, route phone calls, resolve claim errors, and initiate bills for patient copays and deductibles. - Post explanations of benefits, electronic remittance, and patient checks to individual accounts in the billing system. - Interact with patients, clinicians, insurers, and internal management in a timely and professional manner. - Participate in the Quality Assurance plan. - Comply with applicable CLIA and HIPAA regulations. Qualifications - High school diploma or GED equivalent required. - 1+ years of experience working in a medical office, laboratory, health insurance, or collections setting. - Excellent interpersonal, communication, and teamwork skills. - Dependable, detail-oriented, and professional, with the ability to work to meet daily and monthly deadlines. - Ability to type 40 words per minute and possess excellent computer skills. - Working knowledge of ICD-10, CPT, and HCPCS coding preferred. Physical Requirements Lifting Requirements –light work or exerting up to 20 pounds of force frequently. Physical Requirements –stationary positioning, moving, operating, ascending/descending, communicating, observing, pushing or pulling, and reaching. Use of equipment and tools necessary to perform essential job functions. EEO We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. Ready to transform the future of patient care through the power of genetics? For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes. What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn. We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com. Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."

Role Description POSITION: Billing Clerk REPORTS TO: Location Supervisor ESSENTIAL DUTIES AND RESPONSIBILITIES: - Data Entry - Maintaining Reports (updating information, running reports, etc.) - Attention to detail and accuracy is a must - Entering finals by adding any additional parts, weld, labor onto data reporting - Customer service, handling inquiries, incoming requests - Additional duties as required Qualifications - Proficient in MS Office - Proficient in use of Microsoft Outlook/Microsoft Teams and internet savvy - Computer Proficiency - Must be a team player - 50+ WPM is required - Time management skills and the ability to prioritize work constantly - Must be punctual, dependable and possess discretion - Flexible and able to meet multiple deadlines - Possess a strong sense of urgency and excellent follow up skills - Have excellent communication skills, eager to learn, and be able to handle a variety of tasks Requirements - Job Type: Full-time - Education: High school or equivalent (Preferred) - Experience: Customer service: 1 year (Preferred) - Work Location: Remote Benefits - 401(k) - 401(k) matching - Dental insurance - Health insurance - Health savings account - Life insurance - Paid time off

Role Description As a Post-acute Advanced Wound Care Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the country. We are seeking an experienced sales rep to manage a sales territory focused on customer support, growth, and strong relationships. The ideal candidate will demonstrate a strong track record of selling, territory management, and portfolio growth. - Account and territory management to deliver sustainable business growth based on targets/quotas - Use data and analytics to inform business planning - Complete essential business planning requirements and maintain sales call data utilizing Salesforce.com - Identify and solve customer financial & clinical priorities & constraints - Demonstrate proficiency upon successful completion of sales training program - Routinely consult with clinicians on safe and effective use of products - Persuade key stakeholders at post-acute facilities to advocate for proposed solutions and products - Relationship management with key clinical and economic stakeholders - Identify new patients that could benefit from therapy (including NPIs) - Grow adoption and utilization of electronic order submission platforms, and therapy consignment programs - Ensure orders are billable by obtaining necessary required documentation - Provide customer support/service - Support conference, trade shows, and symposiums - This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Qualifications - Bachelor’s Degree or higher AND minimum 2 years sales, clinical, or related experience in a private, public, government or military environment - OR High School Diploma/GED AND minimum 6 years sales, clinical, or related experience in a private, public, government or military environment - Current and valid driver’s license - Experience with Microsoft Office applications (i.e. Excel, Power Point, Outlook) Requirements - Proven track record of quota & target attainment - Prior wound care, medical device, or DME sales/clinical experience - Experience navigating complex selling cycles - Demonstrated expertise in establishing strong customer relationships with key influencers (i.e. surgeons) - Strong understanding of clinical value drivers across care areas - Customer focused selling and closing - Outstanding data and analytical skills - Completion of a formal sales training program - Experience using a CRM (i.e. Salesforce) - Experience with navigating new product introductions and the value analysis review process Benefits - Competitive pay and benefits - Expected compensation range for this position is $104,800 - $144,100, which includes base pay plus variable incentive pay, if eligible - This position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.)