Role Description POSITION: Billing Clerk REPORTS TO: Location Supervisor ESSENTIAL DUTIES AND RESPONSIBILITIES: - Data Entry - Maintaining Reports (updating information, running reports, etc.) - Attention to detail and accuracy is a must - Entering finals by adding any additional parts, weld, labor onto data reporting - Customer service, handling inquiries, incoming requests - Additional duties as required Qualifications - Proficient in MS Office - Proficient in use of Microsoft Outlook/Microsoft Teams and internet savvy - Computer Proficiency - Must be a team player - 50+ WPM is required - Time management skills and the ability to prioritize work constantly - Must be punctual, dependable and possess discretion - Flexible and able to meet multiple deadlines - Possess a strong sense of urgency and excellent follow up skills - Have excellent communication skills, eager to learn, and be able to handle a variety of tasks Requirements - Job Type: Full-time - Education: High school or equivalent (Preferred) - Experience: Customer service: 1 year (Preferred) - Work Location: Remote Benefits - 401(k) - 401(k) matching - Dental insurance - Health insurance - Health savings account - Life insurance - Paid time off

Role Description As a Post-acute Advanced Wound Care Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the country. We are seeking an experienced sales rep to manage a sales territory focused on customer support, growth, and strong relationships. The ideal candidate will demonstrate a strong track record of selling, territory management, and portfolio growth. - Account and territory management to deliver sustainable business growth based on targets/quotas - Use data and analytics to inform business planning - Complete essential business planning requirements and maintain sales call data utilizing Salesforce.com - Identify and solve customer financial & clinical priorities & constraints - Demonstrate proficiency upon successful completion of sales training program - Routinely consult with clinicians on safe and effective use of products - Persuade key stakeholders at post-acute facilities to advocate for proposed solutions and products - Relationship management with key clinical and economic stakeholders - Identify new patients that could benefit from therapy (including NPIs) - Grow adoption and utilization of electronic order submission platforms, and therapy consignment programs - Ensure orders are billable by obtaining necessary required documentation - Provide customer support/service - Support conference, trade shows, and symposiums - This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Qualifications - Bachelor’s Degree or higher AND minimum 2 years sales, clinical, or related experience in a private, public, government or military environment - OR High School Diploma/GED AND minimum 6 years sales, clinical, or related experience in a private, public, government or military environment - Current and valid driver’s license - Experience with Microsoft Office applications (i.e. Excel, Power Point, Outlook) Requirements - Proven track record of quota & target attainment - Prior wound care, medical device, or DME sales/clinical experience - Experience navigating complex selling cycles - Demonstrated expertise in establishing strong customer relationships with key influencers (i.e. surgeons) - Strong understanding of clinical value drivers across care areas - Customer focused selling and closing - Outstanding data and analytical skills - Completion of a formal sales training program - Experience using a CRM (i.e. Salesforce) - Experience with navigating new product introductions and the value analysis review process Benefits - Competitive pay and benefits - Expected compensation range for this position is $104,800 - $144,100, which includes base pay plus variable incentive pay, if eligible - This position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.)

Role Description Graham Healthcare Group is hiring a Journey Administrative Specialist to join our dynamic team. This position can be remote, but must be based near our Troy, MI, Mechanicsburg, PA, or Warrendale, PA office to be considered. - Develop and process journey referrals while ensuring accurate documentation and workflow processes. - Manage chart closure processes and provide documentation as requested. - Work within various communication channels, including Teams, emails, HCHB, referral portals, SalesForce, and Medalogix. - Assist other Journey team members with telephonic patient contact across multiple branches as requested. - Demonstrate excellent customer service, both internally and externally. - Understand and effectively communicate HIPAA compliance, corporate compliance, and client confidentiality. - Communicate and collaborate with other Journey Team members, Palliative, Home Health, and Hospice teams as needed for internal team collaboration. Qualifications - High School diploma/GED. - Previous Journey Counselor experience or Hospice related required. - Medical Terminology knowledge required. - Active listening skills. - Customer service skills. - Possess patience, dependability, good and sound judgement, and ability to manage concurrent demands. - Proficient in Microsoft Office Suite including Teams. - Detail Oriented with use of time management techniques and tools. Requirements - Must have and maintain in good standing professional license, certificate, or registration, as applicable. Benefits - Compensation: $19.00 - $21.00. - Medical Benefits: Health, Vision, & Dental. - Retirement: 401K & Pension w/ 4% employer contribution. - PTO: 15 Days. - Competitive Pay: With opportunity for advancement. - Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from. - Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered. - Generous PTO Packages. - Retirement: Save for your future with our company offer 401k plan and pension. - Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.

Role Description Come join our Peak Health team at WVU Medicine as a Medicare Enrollment Specialist, contributing to the foundation for an innovative, new health plan. This position will report to the Enrollment Manager, playing a unique and important role in our mission to change healthcare for the better. - Analyze and process enrollment forms, checking for validity, completion, and accuracy. - Determine whether to enroll, outreach, or reject applications while following organizational policies and procedures. - Review and evaluate all documents for quality control for final entry of member enrollment forms. Qualifications - High School diploma or equivalent. - Two (2) years of experience working with medical or institutional data entry. - Two (2) years of customer service experience. - OR One (1) year of Medicare eligibility and Medicare Enrollment processing experience. Requirements - Associate Degree, or greater, in related healthcare field (preferred). - Three (3) to five (5) years of Medicare Enrollment processing and customer service experience (preferred). - Two (2) years of experience with Medicare elections, transaction codes, and reconciliation operations (preferred). - Two (2) years managing late enrollment penalty (LEP) for MAPD enrollees (preferred). - Familiarity with navigating CMS tools and resources, particularly the MARx website (preferred). - At least one (1) year of experience with system/user acceptance testing (preferred). - At least one (1) year of experience with developing and delivering trainings (preferred). Core Duties and Responsibilities - Determine accuracy and completions of member form information. Entry/verifies form data. - Resolve enrollment issues to assure efficient and seamless member experience. - Maintain Medicare member enrollment records annually, indicating changes, updates, and outreach as required. - Meet all production and quality standards, maintaining Workqueues according to department standards. - Effectively communicate with internal and external staff. - Elevate issues to next level of supervision, as appropriate. - Ensure accuracy of data entered and record maintenance. - Attend all required training classes, demonstrating proficiency and ability to learn. - Manage coordination of benefits (COB) on member records. - Develop and deliver department trainings to new hires. - Participate in system testing for any development rollouts. - Participate in department planning to ensure a successful Open Enrollment. - Process SNP applications, verifying eligibility, including but not limited to Dual-Entitlement and residence within the service area. - Other duties as deemed appropriate by the Management Team. Physical Requirements - Ability to sit for extended periods of time. Working Environment - Standard office environment with electrical equipment (i.e., telephone, personal computer, copier, fax machines, etc.). - Computer Software/Systems include but not limited to Microsoft Office Professional Suite (Outlook, Word, Excel, Access), Internet Explorer, and EPIC. Skills and Abilities - Familiarity with Medical insurance enrollment processes. - Working knowledge of administrative and clerical procedures and systems such as word processing and managing files and records. - Ability to take direction and to navigate through multiple systems simultaneously. - Excellent written and oral communication, customer service, interpersonal skills, and telephone etiquette skills. - Ability to solve problems with predefined methods and guidelines to drive improved efficiencies and customer satisfaction. - Requires exceptional attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.