• Lead performance, reporting, capacity and talent management, and territory/coverage strategy for escrow and closing. • Grow and develop a high-performing team of Escrow Officers and Transaction Coordinators. • Own our operating rhythm and partner closely with Title, Lenders, GTM (Go-to-Market), Finance, and Post-Closing to hit growth and service targets. • Scale a team to deliver seamless closings and an outstanding partner experience. • Design and lead State specific training for your assigned Markets to ensure sufficient knowledge and cross-training within your team. • Establish a performance management framework (calibration, development plans, career paths, and succession).

Role Overview Sodexo is seeking a detail-oriented Operations Support Specialist to support the Ardent Health hospital system. This role is responsible for tracking variable costs, ensuring compliance, conducting audits, and supporting safety initiatives. The ideal candidate is highly organized and detail-oriented, self-motivated, and people-focused, with the ability to collaborate across functions. Incentives This position is remote! What You'll Do - Track and report variable costs (patient floor stock, doctors dining, catering, retail, etc.); - Conduct operational and financial audits to ensure accuracy and compliance; - Support safety initiatives and maintain regulatory standards; - Collaborate cross-functionally with site teams and leadership; and - Analyze data and generate reports using advanced Excel functions. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - Highly organized with strong attention to detail; - Self-motivated and able to manage multiple priorities independently; - People-oriented with strong communication skills; - Proven ability to work cross-functionally; and - Advanced Excel skills preferred. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Associate's Degree or equivalent experience

The job profile for this position is Procure-to-Pay Senior Director, which is a Band 5 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Senior Director of Pricing, Membership & Vendor Operations is accountable for end-to-end leadership of pricing execution, contract membership eligibility, and vendor chargeback operations across CuraScript Specialty Distribution. This role requires deep expertise in Revenue Cycle Management (RCM) to ensure accurate pricing configuration, compliant chargeback recovery, and seamless alignment between commercial contracts, membership data, and downstream financial outcomes. Core Functional Accountability Pricing Operations • Own operational execution of pricing across CuraScript distribution channels, ensuring accuracy, consistency, and compliance with contracted terms. • Partner with Commercial, Finance, and Contracting teams to operationalize pricing structures, updates, and amendments. • Ensure pricing configurations align with membership eligibility, contract logic, and downstream billing and reimbursement workflows. • Lead controls and validation processes to prevent pricing leakage, margin erosion, or downstream revenue disruption. Membership & Vendor Chargebacks • Lead end-to-end vendor chargeback operations, including eligibility validation, submission accuracy, dispute resolution, and recovery timeliness. • Ensure tight alignment between membership data, pricing eligibility, and chargeback qualification. • Own operational readiness for audits, compliance reviews, and vendor inquiries related to chargebacks and pricing eligibility. • Identify and mitigate root causes of chargeback denials, under-recoveries, and process breakdowns. Revenue Cycle Management (RCM) Leadership Serve as the senior operational leader responsible for integrating pricing, membership, and chargebacks into the broader revenue cycle. Ensure data integrity across upstream and downstream processes, partner with Finance and Technology on reconciliation and controls, and drive continuous improvement to reduce revenue leakage and manual rework. People Leadership Lead and develop Directors, Senior Managers, and high-impact individual contributors. Build a strong leadership bench and foster a culture of accountability, precision, and continuous improvement in a highly regulated, financially sensitive environment. Qualifications Required • Bachelor’s degree or equivalent experience. • 10+ years of progressive leadership experience in Revenue Cycle Management, pricing operations, chargebacks, or pharmacy operations. • Demonstrated experience leading complex financial workflows with material revenue impact. • Strong cross-functional leadership skills spanning Operations, Finance, Commercial, and Technology. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 175,900 - 293,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Accurately record daily & monthly meter reads for all submetered properties by specific predetermined dates • Perform a quality check on all first month billing properties to ensure accuracy of the initial read upload • Coordinate the setup, transfer, meter configurations, testing and documentation of new and transferred submetered properties • Complete daily research requests raised by utility billing specialists, utility management specialists, and implementation team members • Weekly calls with our submetering partner, Vitality, to ensure seamless meter maintenance and installations • Address completion of submetering maintenance and installs to make necessary billing adjustments • Understand and manage compatibility of submeter systems with Entrata • Work closely with the implementation team to identify and address potential issues early in the process such as incompatible systems or poor meter health • Assist in the development and implementation of new meter processes and best practices • Coordinate with Utility Service Managers to identify and fulfill on client needs related to submetering • Assisting team members, as needed, to fulfill their job duties • Accountability for meeting department metrics and KPI’s