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Rewind protects businesses by backing up their SaaS data.
Account Manager
Location
Canada
Posted
67 days ago
Salary
CA$80K - CA$95K / year
Seniority
Senior
Job Description
Account Manager
Rewind
• Identify and qualify cross-sell opportunities within an existing customer base. • Analyze product usage, customer goals, and business challenges to uncover expansion potential. • Partner with the Customer Success team to prioritize accounts with the strongest expansion signals. • Lead discovery conversations with customers to understand evolving needs and priorities. • Position additional products, modules, or features that help customers achieve better outcomes. • Own the cross-sell sales cycle from opportunity identification through close. • Build clear expansion proposals and guide customers through evaluation, pricing, and approvals. • Maintain accurate opportunity tracking and forecasting in Salesforce. • Work closely with Customer Success, Sales, and Product teams to ensure a seamless expansion experience. • Track expansion metrics including pipeline coverage, conversion rates, and revenue targets.
Job Requirements
- 3-5+ years of experience in SaaS sales, account management, or customer expansion roles.
- Proven experience selling into existing customers (cross-sell and expansion).
- Strong consultative selling skills and the ability to connect product capabilities to customer outcomes.
- Comfort managing a pipeline and working toward revenue targets.
- Ability to collaborate across teams including Customer Success, Product, and Marketing.
- Strong communication and presentation skills with both business and technical stakeholders.
- A customer-first mindset and the ability to balance growth with long-term relationships.
- Nice to have: Experience selling multi-product SaaS platforms or modular products.
- Familiarity with product usage data or signals to identify expansion opportunities.
- Experience working alongside Customer Success teams in a post-sales revenue model.
- Experience with tools such as Slack, Salesforce, SalesNav, Momentum, Salesloft, Google Suite, Confluence and more
Benefits
- Flexible work hours
- Employee stock options
- Health benefits
- 3 weeks vacation
- 7 life leave days
- 2 Level Up days for professional development
- 1 volunteer day
- Summer Fridays and office closed during the holiday break in December
- Paid parental leave
- $2000/year wellness/home office allowance
- $5000/year professional development allowance
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Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation .Salary Range USD - USD



