• Manage and grow a portfolio of strategic, named enterprise accounts in Colombia, acting as the primary owner of the customer relationship and commercial strategy. • Lead and manage the full sales cycle, from opportunity identification and qualification through negotiation and closure of the sale, with clear accountability for revenue results. • Drive new business development within named accounts, expanding footprint through upselling, cross-selling, and new solution adoption in large-scale, mission-critical customer environments. • Collaborate closely with channel partners to jointly prospect, qualify, and execute opportunities, ensuring effective partner engagement and alignment throughout the sales process. • Structure and negotiate complex commercial agreements, including pricing, contractual terms, and deal configurations, supported by business-value and ROI-driven analysis. • Conduct in-depth discovery sessions with customers to understand operational challenges, technical requirements, and business objectives, translating them into tailored enterprise solutions. • Deliver customized product presentations, proposals, and executive-level discussions that clearly articulate the value of enterprise communication solutions in critical operations. • Coordinate with internal cross-functional teams (pre-sales, services, operations, and leadership) to develop and execute account and opportunity plans that drive deal progression and closure. • Maintain accurate and timely sales forecasts, pipeline updates, and reporting, ensuring transparency and predictability of revenue. • Ensure high levels of customer satisfaction by proactively managing expectations, resolving issues, and strengthening long-term strategic relationships. • Consistently work toward achieving and exceeding sales targets, contributing to the overall growth and success of the Colombian enterprise business.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary An Inbound Patient Account Services Specialist advocates for the patient and portrays “Values in Action” by taking a hands-on approach to help people on their path to better health. In this role, a Inbound Patient Account Services Specialist will provide a high level of customer service, resolve patient billing questions, and report potential trends to Leadership for review. We will support you by offering all the tools and resources you need to be successful in a collaborative team environment. Key Responsibilities of the Inbound Patient Account Services Coordinator: - Develop a deep understanding of CVS Specialty processes and learn how customer service impacts a patient’s journey from order to reimbursement for services. - Helping patients to navigate complex billing and reimbursement processes to assure efficient and timely billing and reimbursement for services. - Build a trusting relationship with patients by engaging in meaningful and relevant conversation. - Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate. - Accurately and consistently document each interaction in the appropriate Revenue Cycle system. - Record, review, and take next steps to follow-up and resolve patient concerns. - Gather and examine patient information to determine eligibility for payment plans. - Meet call center metrics that include call volume and call quality. - Use technology to effectively liaison with other departments across CVS Specialty. - Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone. Required Qualifications: - 6 months experience in healthcare billing, reimbursement, collections practices, and/or infusion services. - Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel. - Effective written and verbal customer service skills. - Ability to work independently and on a team. - Ability to offer emotional support and empathy. - Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 8:00am – 8:00pm EST (Monday – Friday). Preferred Qualifications: - 1 year experience in healthcare billing, collections practices, and/or infusion services. - 1 year experience in pharmacy billing and reimbursement. Education - Verifiable High-school diploma or GED required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Description Summary The role of a Cardiac PET Account Manager CPAM at GE HealthCare (GEHC) involves driving the timely adoption and growth of GEHC's cardiac imaging agent, Flyrcado (flurpiridaz F 18), which is used for Positron Emission Tomography (PET) myocardial perfusion imaging (MPI) to detect coronary artery disease (CAD). The role emphasizes a mix of direct sales, strategic collaboration, customer education, and performance tracking to drive the growth of Flyrcado in the cardiac imaging market. The CPAM independently achieves commercial objectives within operating budgets and guidelines. There is moderate autonomy within the role to enter into/execute Commercial arrangements. High levels of commercial judgment are required to achieve the desired outcomes. Job Description Roles and Responsibilities • Develop and execute a territory business plan to drive Flyrcado market share growth, partnering with Hospitals, Imaging Centers, Cardiac Centers, Mobile Imaging, DOD, and VA facilities to offer Flyrcado. The plan will identify business and functional relationships within Imaging and Cardiology's key referral sources and model competitive threats to Flyrcado adoption. Through customer insights, leverage the knowledge of influence networks & affiliations (i.e., Payers, societies) to realize business objectives. This should lead to achieving or exceeding Flyrcado sales forecasts and shared volume targets. With your Cardiac PET Physician Outreach teammate, conduct regular business analyses of the local market—customers, payers, competition, and key stakeholders creating, implementing, and updating business plans to achieve access and sales goals. • Accountable to achieve the quarterly and yearly Operating Plan for the territory, customer satisfaction, and retention. • Understand product differentiators and position Flyrcado as the product of choice through high clinical acumen and routine use of Marketing Assets and Education Programs to create awareness of Flyrcado. • Be a trusted advisor to Imaging Centers and Cardiologists by deepening your understanding of their goals, equipment, and workflow. This will help you help customers navigate the Cardiac PET marketplace, including how to implement Flyrcado in their facility. • Identify the top referring Cardiologists, create relationships, and appropriately impact the decision-making criteria to help increase awareness and utilization of Flyrcado. • Prioritize multiple projects and drive focus on high-impact opportunities; monitor Performance Dashboards to analyze, interpret, and execute actionable sales efforts; prioritize customers and assign responsibilities. • Collaborate with market access support teams to optimize payor contract implementation and satisfaction across imaging centers and hospitals. • Collaborate with pharmacy channel partners and GE PDx Application Specialists teams to meet the customer’s product delivery goals, education needs, and expectations. • Pre-call planning and in-call questioning to understand customer needs, craft solutions, and drive utilization. • Monitor territory plan performance and results and collaborate on next action steps with cross-functional internal and external partners. • Virtual selling and cold calling to new and existing targets. Wherever possible, live meetings with customers are expected. • Providing pricing strategy, price negotiation, and contract management and ensuring pricing compliance for segment opportunities • Forecasting orders and sales of assigned territory and submitting weekly progress reports. • Representing the company at healthcare conferences and seminars to promote GEHC products and the company. • Understand the goals and clinical benefits of GE HealthCare’s HCS and National team and drive total business to GE HealthCare where appropriate. • Ensure a compliant, ethical culture to promote GEHC products and adhere to the highest standards. • Additional projects and initiatives as required. Required Qualifications • Bachelor's degree from an accredited university or college or certification through the NMTCB or AART • 5+ years of sales experience in a healthcare facility, including contracting and calling on physicians and office staff. Proven history of sales success, developing, organizing, and implementing territory plans, meeting and exceeding sales targets, and penetrating new accounts/markets/competition through proficiency in prospecting, lead qualification, sales, and negotiations. • Experience selling/leading in a highly matrixed environment and large account management preferred. • Willing to reside in the territory and execute at least 30% overnight travel based on business needs and some weekends, as is typical with trade show attendance. Desired Characteristics • Nuclear Medicine and Nuclear Cardiac Industry acumen. • Experience with product launch and P&T Committees preferred. • Strong analytical, oral, presentation, and written skills; proficient in MS Office and CRM. • Ability to work independently and with a team to manage multiple stakeholders and competing priorities through effective organizational, people, and time management skills. • Ability to mentor non-senior CPAMs as requested by leadership and manage special projects within commercial. • Analytical ability to use internal reporting to manage account plans and identify patterns and opportunities for growth. • Ability to apply various traditional and nontraditional problem-solving techniques to solve complex issues creatively to improve performance and company effectiveness. • Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e., MD and office staff) at all levels, demonstrating awareness of their needs and responding appropriately. • Ability to achieve objectives while operating in compliance with regulatory guidelines. #li-DN1 #LI-REMOTE GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes

• Drive and orchestrate complex sales cycles for our Healthcare team • Work with internal partners to serve the customer • Identify business challenges and create solutions for prospects • Understand the competitive landscape and customer needs • Create clear goals and complete accurate forecasting