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Clinisys

Helping enable healthier and safer communities | Clinisys acquired Orchard Software (https://tinyurl.com/clinisysnews)

Professional Services Consultant

ConsultantConsultantFull TimeRemoteSeniorTeam 1,001-5,000Since 1988H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

49 days ago

Salary

$75.3K - $101.3K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishJavaPython

Job Description

Professional Services Consultant

Clinisys

• Leverage AI‑enabled tools and analytics to support implementation planning, workflow analysis, documentation, and client communications, improving efficiency, consistency, and quality of delivery. • Consult pre-sale and post-sale with key stakeholders to ensure project scope aligns with contracted customer expectations. • Conduct implementations/upgrades demonstrating a thorough knowledge and understanding of department procedures and guidelines. • Guide the client's decision-making to achieve maximum efficiency using Clinisys best practice recommendations. • Conduct training for the client as part of the overall implementation/upgrade process. • Provide input to process improvements by monitoring both client and departmental feedback. • Travel to client sites to install Clinisys software products following department procedures and guidelines. • Maintain a high level of commitment to superior customer satisfaction throughout the entire duration of the customer relationship. • Resolve project issues or determine when escalation to senior staff or management is required. • Collaborates with and mentors other Professional Services Consultants to expand own and others' depth & breadth of Clinisys product knowledge. • Effectively organize and prioritize project tasks to ensure timely completion of projects assigned. • Complete other projects as assigned

Job Requirements

  • Bachelor of Science in Healthcare or Information Technology or related degree, or equivalent experience in the field
  • 3+ years of experience in Life Sciences, Toxicology, or Environmental
  • 5 years experience with laboratory information management systems or Clinisys software products and one year working with Clinisys applications
  • 1+ years experience with programming languages (C#, Java, Python, etc)
  • 1+ years of experience working in a consulting or implementation environment
  • Experience or exposure to utilizing AI tools, like Co-Pilot, to streamline processes and communication

Benefits

  • Health and wellness benefits
  • 401 (k) Savings Plan
  • Stock incentive programs
  • Paid time off
  • Parental leave
  • Tuition assistance

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