• Our Patient Advocate serves as the first point of contact for prospective and existing Pelvic Rehabilitation Medicine (PRM) patients. • Blend of high-touch patient advocacy with a consultative admissions approach. • Educate patients on chronic pelvic pain conditions and PRM’s treatment approach. • Actively listen to patient concerns and provide clear, supportive guidance. • Handle inbound and outbound calls, texts, and emails from new and existing patient leads. • Qualify patients based on clinical appropriateness and readiness for consultation. • Address hesitations and objections using a patient-centered, educational approach. • Accurately document and navigate all patient interactions in CRM/EHR systems. • Track lead status, outcomes, and follow-up activity. • Maintain compliance with HIPAA and PRM policies.

Call Center Representative Application Deadline: 30 April 2026 Department: Federal Services Employment Type: Full Time Location: Dallas County, TX Compensation: $16.61 / hour Description TeleSolv Consulting has immediate opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep in support of the Peace Corps. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. This is a remote role, and all applicants must be willing/able to work various shifts between 9 am and 9 pm covering Eastern, Central, Mountain, and Pacific Time Zones in the US. Candidates will work directly with the public, handling inquiries, sharing approved information, and ensuring professional and timely responses. This person must also be able to follow the onboarding process which includes acquiring a Public Trust clearance from the government which can take 2+ months. All qualified candidates must live and work within the state of Texas from ONLY one of the locations listed: El Paso, TX * Brownsville, TX * Dallas, TX Metro Area * Del Rio, TX * Hidalgo, TX * Laredo, TX * Ft Worth, TX metro area * Corpus Christi, TX Responsibilities: - Provide courteous, prompt, and accurate responses to public inquiries, following established protocols and procedures. - Share only approved and verified information with the public, ensuring that all communication is clear and compliant with company policies. - Handle inbound and outbound customer service interactions via phone, email, or chat in a timely and professional manner. - Document all interactions accurately in the company's system for tracking and auditing purposes. - Stay up to date with any changes to procedures, FAQs, or relevant information that needs to be shared with customers. - Work collaboratively with internal teams to escalate and resolve any issues beyond standard scope. - Maintain confidentiality and follow all required data protection guidelines during customer interactions. Qualifications: - Must be a U.S Citizen - High School Diploma or GED - MUST hold an active secret clearance or have held one in the past - At least one (1) year of experience in a customer service role, ideally in a high-volume or public-facing environment. - Strong written and verbal communication skills, with a focus on delivering clear and accurate information. - Proficiency in basic computer applications and the ability to navigate multiple systems while maintaining focus on the customer. - Ability to remain calm, professional, and solution-focused during high-stress situations. - Self-discipline and time management skills, necessary for working independently in a remote setting Preferred Requirements: - Returned Peace Corps Volunteers (RPCV) are highly encouraged to apply, but this is not required. - Experience working in a virtual team or prior remote work experience is a plus. - Bilingual (English/Spanish) candidates are preferred due to the diverse customer base

The Opportunity Patient Experience Representative II (PXR II) is responsible for providing seamless patient care for patients and providers to support day to day operations. This role requires a passion for helping others and to be able to support and advocate for the best possible patient service we can provide. Your Responsibilities: - Verify patient eligibility and insurance coverage. - Manage patient check-in and check-out procedures. - Process and track patient payments and collections. - Conduct patient re-engagement outreach to support continuity of care. - Maintain and update the Group Therapy scheduling grid. - Manage and monitor the Long Term Therapy waitlist. - Serve as backup support for patient communication overflow, including emails and texts. - Additional tasks assigned by management Your Qualifications: - High school diploma or equivalent required, college degree preferred - Previous experience in healthcare is preferred - Prior customer service experience, medical or mental health practices preferred - Excellent interpersonal skills and professional manner - Strong verbal and written communication skills - Ability to schedule appointments depending on the patient needs - Must be well organized and attentive to details - Must be able to multi-task and prioritize work in a fast-paced work environment - Must have strong computer proficiency - Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture Position Type & Schedule - Type: Contract Full-time - Schedule: - Monday – Thursday 6am – 5pm, 10am – 9pm - Tuesday – Friday 6am – 5pm, 10am – 9pm - Remote Compensation The pay rate for this position is $4/hr. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. About Us At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by many insurance providers - including Medicare. Powered by innovative technology, Mindful Care patients don't have to wait weeks to see a qualified mental health provider. The company offers in-person and telehealth options, including for addiction recovery. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

Job Description​ Saint Luke’s Health System in Kansas City is seeking a Patient Accounts Representative to join our team. You will perform a variety of functions related to managing the accounts receivable, following established processes and polices for billing and reimbursement. This position is a call center environment, working remotely in the Kansas City area. Shift Details: PRN position Responsibilities: - Performs claim edits - Verifies insurance coverage - Follows up with payors on open accounts - Performs denials and payment variances Experience with facility claim submission for a hospital system is preferred. Epic experience a plus. We are looking for someone with excellent customer service skills. The ideal candidate has strong computer and critical thinking skills and can multitask. Why Saint Luke’s? We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: - Medical health plans - Tuition reimbursement - Paid time off - Retirement contributions - Employee Assistance Program Job Requirements Applicable Experience: Diploma Job Details PRN Day (United States of America) The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.