Mindful Care

Mindful Care is hiring New York State Licensed Master Social Workers (LMSWs) to provide remote psychotherapy in a structured, supportive clinical environment. This role is designed for clinicians who enjoy a consistent schedule and working with a variety of patients... without the burden of managing administrative logistics on their own. You will be supported with built-in supervision, scheduling, and billing services, allowing you to focus on what matters most... patient care. What to Expect - 100% remote telehealth role - Consistent 4-day schedule with 10-hour shifts, no weekends required - Structured daily workflow designed to reduce unpredictability - Mix of 40-minute therapy sessions and 20-minute MicroTherapy sessions - Weekly clinical supervision to support growth toward LCSW This is a more structured and active clinical environment than traditional outpatient therapy. Clinicians who thrive here tend to enjoy consistency, collaboration, and a steady, supported workflow. What You Will Do - Provide individual psychotherapy sessions via telehealth - Conduct biopsychosocial assessments and intakes as needed - Deliver both long-form therapy and MicroTherapy sessions - Complete timely and accurate documentation in the EHR - Collaborate with psychiatric providers and clinical team members - Participate in weekly supervision and team collaboration - Support group therapy, intake, or MicroTherapy coverage as needed - Maintain compliance with HIPAA and all state and federal regulations - Practice a person-centered and ethical approach to care What You Bring - Master's degree in Social Work and active LMSW license in New York - At least 2 years or 1000 hours of supervised clinical experience toward LCSW or equivalent - Experience providing therapy to adults 18 and older outside of internships - Experience with both individual and group therapy - Experience with concurrent documentation - Familiarity with assessments such as GAD-7 and PHQ-9 - Strong organizational skills and comfort managing a structured schedule - Ability to work independently and as part of a team - Commitment to working with diverse populations and providing inclusive care Preferred - Bilingual Schedule and Compensation - Full-time, W2 Exempt - 4-day workweek, weekdays only - 9:00 AM to 7:00 PM or 10:00 AM to 8:00 PM - Every weekend is a 3-day weekend Salary: $65,000 to $72,500 annually - Compensation is based on experience, skills, and geographic alignment for payroll purposes. Why Mindful Care - 100% remote role with equipment provided - Minimal administrative burden, billing and scheduling handled for you - No case management responsibilities - Clinical supervision provided to support licensure growth - Comprehensive benefits package including medical, dental, vision, 401k with match, FTO, paid holidays, and parental leave - Opportunities for growth as the organization continues to expand - Team-focused environment that prioritizes clinician well-being We are building a care model that supports both our patients and our clinicians, creating a space where you can do meaningful work with structure, consistency, and support. If you are looking for a role where your day is predictable, your support system is built in, and you can stay focused on clinical care, this could be a strong fit. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

Mindful Care is seeking a Billing Support Specialist to support our revenue cycle team. This role is responsible for providing comprehensive billing support to patients, internal departments, and insurance carriers. You will be managing a high volume of inbound and outbound communications via phone and email, facilitating the collection of accounts receivable, and ensuring accurate insurance verification and authorization processes. Our Billing Support Specialists: Patient and Interdepartmental Communication: - Answer inbound and make outbound phone calls to patients regarding billing inquiries, outstanding balances, and payment arrangements. - Respond to patient emails concerning billing questions and provide clear, concise explanations. - Serve as a primary point of contact for interdepartmental communication related to billing issues, ensuring seamless coordination between clinical, administrative, and billing teams. - Address and resolve patient billing complaints and concerns with empathy and professionalism. Accounts Receivable & Collections: - Actively pursue collection of outstanding accounts receivable and patient balances through phone calls, emails, and other appropriate communication methods. - Negotiate payment plans with patients in accordance with company policies. - Document all collection activities accurately and thoroughly in the billing system. - Identify and escalate complex collection issues to management as needed. - Insurance Verification & Eligibility: - Verify patient insurance eligibility and benefits prior to services being rendered. - Obtain and document necessary authorizations for services, including but not limited to Genesight testing & TMS services. - Communicate insurance requirements and patient financial responsibilities clearly to patients. - Troubleshoot and resolve insurance-related denials or discrepancies on the front end. - Billing Process Management: - Assist with the accurate and timely submission of claims to insurance companies. - Review patient accounts for billing accuracy and identify any discrepancies. - Provide support for all front-end billing processes, ensuring smooth workflow and accurate data entry. General Support: - Maintain strict confidentiality of patient information. - Perform other billing-related duties as assigned to support the revenue cycle department. Your Qualifications: - Excellent verbal and written communication skills with a professional and empathetic demeanor. - Strong negotiation and problem-solving abilities. - Proficient in medical billing software and electronic health record (EHR) systems. - Solid understanding of billing codes. - Ability to work independently and as part of a team in a fast-paced environment. - Exceptional organizational skills and attention to detail. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and EHR. Hours: - Applicants must be available to work during operating hours (4am-9pm EST); shifts will be assigned by the Billing Support Manager. Compensation: - $4/hour - Contract position - Why Join Mindful Care At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

Mindful Care is seeking an experienced Licensed Clinical Social Worker to join our team of clinicians as a Senior Psychotherapist for our New York and New Jersey patients. Our Senior Psychotherapists: - Conduct comprehensive biopsychosocial assessments and develop personalized treatment plans for patients - Work collaboratively with a multidisciplinary team of mental health professionals to provide individual, micro, and group therapy services - Deliver ongoing education about Mindful Care programs and services to patients - Maintain timely and accurate session notes within 72 hours - Provide coverage for colleagues as needed and participate in monthly supervision and M&M sessions with the clinical team - Contribute to the orientation and training of new employees - Offer clinical supervision to master's level Social Workers when necessary Your Qualifications: - Therapists must hold clinical licenses that allow them to practice independently in the states of New York and New Jersey. - Active and unrestricted state license; willingness and ability to obtain additional state licensure, as requested, paid for by Mindful Care. - Uphold HIPAA, state, and federal confidentiality laws at all times - Demonstrate excellent communication, patient care, and leadership skills - Ability to effectively organize, multitask, and manage time - Work autonomously and collaboratively with other team members - Strong desire to work with diverse populations and be an ally to the LGBTQ+ community - Fluency in a second language or American Sign Language (ASL) is a plus Why Mindful Care - Competitive compensation package including a base salary of $77K plus opportunities for per diem - Employer contribution towards Health, Dental, Vision Insurance premiums - Flexible work schedule with 100% remote telehealth (4-day, 10-hour schedule) with all necessary equipment provided (laptop, keyboard, mouse, etc.) - Three day weekends, every weekend - Minimal administrative burdens with full-time, on-site billing, and scheduling services - Comprehensive benefits package including 100% Employer paid malpractice coverage, 401k with match, generous FTO plus paid holidays, paid parental leave, and more - Opportunities for career growth and skill development as the company expands - Focus on team well-being as a mental health company prioritizing care for our employees - Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony All offers to candidates will ultimately be based on that candidate's individual experience, years of clinical licensure as an LCSW, and skillset. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

The Opportunity Patient Experience Representative II (PXR II) is responsible for providing seamless patient care for patients and providers to support day to day operations. This role requires a passion for helping others and to be able to support and advocate for the best possible patient service we can provide. Your Responsibilities: - Verify patient eligibility and insurance coverage. - Manage patient check-in and check-out procedures. - Process and track patient payments and collections. - Conduct patient re-engagement outreach to support continuity of care. - Maintain and update the Group Therapy scheduling grid. - Manage and monitor the Long Term Therapy waitlist. - Serve as backup support for patient communication overflow, including emails and texts. - Additional tasks assigned by management Your Qualifications: - High school diploma or equivalent required, college degree preferred - Previous experience in healthcare is preferred - Prior customer service experience, medical or mental health practices preferred - Excellent interpersonal skills and professional manner - Strong verbal and written communication skills - Ability to schedule appointments depending on the patient needs - Must be well organized and attentive to details - Must be able to multi-task and prioritize work in a fast-paced work environment - Must have strong computer proficiency - Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture Position Type & Schedule - Type: Contract Full-time - Schedule: - Monday – Thursday 6am – 5pm, 10am – 9pm - Tuesday – Friday 6am – 5pm, 10am – 9pm - Remote Compensation The pay rate for this position is $4/hr. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. About Us At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by many insurance providers - including Medicare. Powered by innovative technology, Mindful Care patients don't have to wait weeks to see a qualified mental health provider. The company offers in-person and telehealth options, including for addiction recovery. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

The Opportunity Patient Experience Representative I (PXR I) is responsible for assisting all patients via phone and answering all questions related to Mindful Care while exemplifying excellent customer service skills. You will play a critical role in strengthening relationships with patients and connecting them to treatment. This role requires a passion for helping others and to be able to support and advocate for the best possible patient service we can provide. Your Responsibilities - Serve as the first point of contact for all incoming calls, addressing patient inquiries, scheduling needs, and routing escalations appropriately. - Accurately document and log all patient interactions in the system. - Maintain strong knowledge of Mindful Care services, treatment capacities, and related policies to guide patient questions and paperwork requests. - Respond to basic billing inquiries and escalate complex issues to the appropriate department. - Provide technical support for patient registration, portal access, and telehealth (Zoom) links. - Offer location and facility information to patients as needed. - Additional tasks assigned by management Your Qualifications: - High school diploma or equivalent required - Experience in a call center environment; previous experience in healthcare is preferred - Prior customer service experience, medical or mental health practices preferred - Excellent interpersonal skills and professional manner - Strong command of the English language - Strong verbal and written communication skills - Ability to schedule appointments depending on the patient needs - Must be well organized and attentive to details - Must be able to multi-task and prioritize work in a fast-paced work environment - Must have strong computer proficiency - Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture Position Type & Schedule - Type: Contract Full-time - Schedule: Monday – Friday 8am – 5pm, 9am - 6pm, or 10am – 7pm EST - Remote - Must reside in South Africa Compensation - The pay rate for this position is $4/hr. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. About Us Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by many insurance providers - including Medicare. Powered by innovative technology, Mindful Care patients don't have to wait weeks to see a qualified mental health provider. The company offers in-person and telehealth options, including for addiction recovery. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

Mindful Care is seeking a New York state-licensed master's degree level Licensed Master Social Workers and Licensed Clinical Social Workers to provide psychotherapy, remotely. This position requires a self-motivated individual who can work in an active environment. Flexibility, ability to collaborate on a motivated team, excellent work ethic, and strong clinical skills are necessary. Our Psychotherapist II - Champion the Mindful Care brand to people for their psychiatric needs and initiate relationships with referral sources within the market - Uphold HIPAA, state, and federal confidentiality laws - Document person session notes congruently in EHR - Conduct occasional Biopsychosocial Assessments - Provide long term therapy sessions to individuals - Provide MicroTherapy sessions to individuals - Provide therapy services via telehealth - Participate in weekly supervision with the clinical supervisor to ensure that clinical hours are met and supported towards future certifications and clinical licensure. - Participate in orientation and training of new employees - Following strict ethical and clinical guidelines as stated by the NASW - Practice a person-first mentality - Coordinate the collaboration of care for persons between Therapeutic services and Psychiatric services - Assist in Group, MicroTherapy, and Intake coverage for colleagues on an as needed basis Your Qualifications - A master's degree and valid license to practice in New York State - For LMSW's: can provide at least 2 years of documented clinical hours towards LCSW and equivalent - For LCSW: eligible to be credentialed - Excellent communication, patient care, and leadership skills - Ability to stay organized, multi-task, and time-manage - Operate autonomously and with other team members - Desire to work with diverse populations and a LGBTQ+ ally - Bilingual, and American Sign Language (ASL) are a plus Position & Schedule - Type: Regular Full-time, Exempt Salary: $65,000 - $75,000 Location Type: Remote Why Mindful Care - Competitive compensation package including a base salary, plus opportunities for per diem - Employer contribution towards Health, Dental, Vision Insurance premiums - Flexible work schedule with 100% remote telehealth (4-day, 10-hour schedule) with all necessary equipment provided (laptop, mouse, keyboard and headset). - Minimal administrative burdens with full-time, on-site billing, scheduling services, and no case management - Employer provided clinical supervision as you gain hours towards your clinical license - Comprehensive benefits package including 401k with match, generous FTO plus paid holidays, paid parental leave, and more - Opportunities for career growth and skill development as the company expands - Focus on team well-being as a mental health company prioritizing care for our employees - Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

Mindful Care is seeking an experienced Licensed Master Social Worker (LMSW) to join our team of clinicians as a Psychotherapist for our New York patients. Please note that you must be currently licensed in New York to be eligible for consideration. Our Psychotherapists: - Conduct comprehensive biopsychosocial assessments and develop personalized treatment plans for individuals. - Work collaboratively with a multidisciplinary team to provide individual, micro, and group therapy services. - Champion the Mindful Care brand by building relationships with referral sources within the market. - Deliver ongoing education about Mindful Care programs and services to individuals. - Maintain timely and accurate session notes within our Electronic Health Record (EHR) system. - Provide therapy services via telehealth and in-person sessions. - Participate in weekly supervision with the clinical supervisor to support clinical hours towards future certifications and licensure. - Contribute to the orientation and training of new employees. - Follow strict ethical and clinical guidelines as stated by the NASW. - Coordinate care collaboration between Therapeutic and Psychiatric services. - Provide coverage for colleagues as needed. Your Qualifications - A master's degree and valid license to practice in New York State. - Ability to practice independently with an active and unrestricted state license; willingness to obtain additional state licensure as requested, supported by Mindful Care. - Uphold HIPAA, state, and federal confidentiality laws at all times. - Demonstrate excellent communication, patient care, and leadership skills. - Ability to effectively organize, multitask, and manage time. - Work both autonomously and collaboratively with other team members. - Strong desire to work with diverse populations and be an ally to the LGBTQ+ community. - Fluency in a second language or American Sign Language (ASL) is a plus. Why Mindful Care - Competitive compensation package including a base salary of $60K plus opportunities for per diem - Employer contribution towards Health, Dental, Vision Insurance premiums - Flexible work schedule with 100% remote telehealth (4-day, 10-hour schedule) with all necessary equipment provided (laptop, mouse, keyboard and headset). - Minimal administrative burdens with full-time, on-site billing, scheduling services, and no case management - Employer provided clinical supervision as you gain hours towards your clinical license - Comprehensive benefits package including 401k with match, generous FTO plus paid holidays, paid parental leave, and more - Opportunities for career growth and skill development as the company expands - Focus on team well-being as a mental health company prioritizing care for our employees - Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. About Us Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by many insurance providers - including Medicare. Powered by innovative technology, Mindful Care patients don't have to wait weeks to see a qualified mental health provider. The company offers in-person and telehealth options, including for addiction recovery. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

The Community Liaison plays a critical role in expanding access to mental health care by building and maintaining trusted relationships across New York (5 boroughs + Long Island) and New Jersey. This role serves as a bridge between our organization and referral partners, healthcare providers, schools, and community organizations, helping ensure individuals have access to timely, high-quality mental health care. Reporting to the Director of Marketing and Community Relations, the ideal candidate is relationship-driven, organized, and mission-oriented, with a strong understanding of healthcare and community outreach. Your Responsibilities - Identify, target, and engage physicians, specialists, primary care providers, and other healthcare professionals to drive referral growth across New York and New Jersey - Build and maintain trusted partnerships through ongoing outreach, meetings, and participation in networking events and conferences - Partner with Marketing to create, distribute, and present educational and promotional materials to highlight our mental health services - Deliver presentations that clearly communicate referral value and service benefits - Conduct market and competitive research to identify trends and areas for growth - Analyze performance data to refine strategy and uncover new referral opportunities - Track, report, and optimize business development performance against referral and revenue goals - Collaborate closely with cross-functional teams to ensure seamless referral coordination and aligned growth strategy Qualifications - 2+ years of experience in a Community Liaison, Business Development, Sales, or similar relationship-driven roles - Experience working with physicians, medical practices, or healthcare organizations preferred - Bachelor's degree in communications, marketing, public health, social work, or related field preferred - Licensed Clinical Social Worker (LCSW) highly preferred - Strong interpersonal and communication skills with the ability to build trust across diverse audiences - Comfortable working independently in the field while collaborating with cross-functional teams - Ability to manage regional territory and prioritize outreach activities effectively - Proficiency with CRM systems and Microsoft Office tools - Valid driver's license and ability to travel within the NY/NJ region Salary and Schedule: - Location: Remote - Type: Full-Time - 40 hours per week - Salary Range: $70,000-$75,000 - Schedule: Monday-Friday, 8am-5pm Why Choose Mindful Care: - Competitive salary - Mileage reimbursement at IRS rate - Employer contributions to Health, Dental, and Vision Insurance - Inclusive benefits package featuring matched 401k plan, PTO, plus 8 holidays, paid parental leave, and more - Mission-driven work with meaningful community impact - Collaborative, supportive team environment - Opportunity to grow and shape community strategy in a key regional territory - Participate in globally sponsored company events, such as exciting Mindful Care summer activities and our annual Holiday Gala and Awards events All offers to candidates will ultimately be based on that candidate's individual experience and skillset. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law