Saint Luke's Health System

Role Description Review medical record documentation of lower acuity inpatients to assign appropriate ICD-10-CM, ICD-10-PCS, and DRG codes for billing, internal and external reporting, research, and regulatory compliance. Ability to determine first listed diagnosis, secondary diagnoses, and surgical procedures. Analyze documentation and abstract pertinent data. Must maintain minimum quality and productivity standards. Responsibilities - Code procedures and diagnoses for inpatient accounts - Assign present on admission indicators to diagnoses - Query clinical providers when appropriate - Abstract pertinent data - Meet quality standards - Meet productivity standards - Communicate with CDI team - Telecommute Shifts - 40 hours per week - 8:00 AM to 5:00 PM core hours Benefits - Health, Vision and Dental - Leave of Absence, PTO, and various Welfare plans - Flex and Health Savings Accounts - Tuition and Education Reimbursement - Various other voluntary benefits available - Retirement options - Clinical Advancement Program – Shared Governance, Unit Based Project, Career Advancement Qualifications - Less than 1 year applicable experience - Cert Coding Specialist - American Health Information Management Association Job Details - Full Time - Day (United States of America)

Role Description Our Outpatient Coding team is seeking a coder to join their team! Although we will consider new coders for this role, preference will be given to candidates with experience in outpatient hospital coding. Please note: only candidates in Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas will be considered. Preference given to candidates who reside closest to our Kansas City Corporate office. - Review clinical documentation as appropriate to extract data and assign appropriate ICD10, CPT, and HCPCS codes for billing, internal and external reporting, research, and regulatory compliance. - Appropriately assign codes for diagnoses and procedures as determined by the clinical documentation. - Ability to determine first listed diagnosis, secondary diagnoses, and surgical procedures. - Analyze documentation and abstract pertinent data. - Must maintain minimum quality and productivity standards. Qualifications - 1 year of applicable experience. - Reg Health Information Tech. - American Health Information Management Association. Requirements - Full Time - Day (United States of America) Benefits - The best place to get care. The best place to give care. - Join a team of exceptional professionals who strive for excellence in patient care. - Work within a highly diverse and inclusive workspace where all voices matter. Company Description Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Role Description Serves as senior technical resource on applications for assigned business areas and participates in projects. Supports and contributes to the build design process including making decisions on system build content and determining appropriate documentation. Reviews critical issues to ensure accuracy and quality. Independently handles complex issues. Designs and coordinates implementation analysis testing and debugging of complex workflows and configurations within assigned system software. Acts as a lead, mentors, trains and provides technical oversight and direction to junior staff members. Uses existing systems and modifies features supplied by off the shelf system. Responsible for report writing. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Performs complex troubleshooting and problem resolution including proactive investigation of current issues and provides resolution for issues. 15 or more years applicable work experience may be substituted in lieu of degree. Qualifications - 3-5 years applicable experience - EPIC: Dorothy Certification - EPIC - Bachelor's Degree Requirements - Full Time - Day (United States of America) Benefits - The best place to get care. The best place to give care. - Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. - Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Company Description Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Role Description The Payor Enrollment Specialist will be responsible for: - Creating and maintaining provider records in payor enrollment software. - Providing support and training to other personnel using payor enrollment software. - Completing online state provider enrollment applications (CAQH) for all providers. - Maintaining the CAQH attestation every 120 days. - Completing all provider specific documents for enrollment. - Promptly submitting practice and provider changes to the appropriate parties upon receipt. - Assisting with non-participation issues. - Maintaining the team email for enrollment correspondence. - Researching new provider specialties with payors to establish enrollment. - Maintaining provider's enrollment status by coordinating revalidations for payors every 2-3 years as required by managed care and government companies. - Corresponding in a professional manner with providers to obtain confidential passwords, gaps in history, malpractice details, etc. Additional Job Duties: - Providing support, assistance, and guidance to other personnel regarding use of the payor enrollment software. - Entering and keeping provider’s information current in payor enrollment software. - Completing CAQH for all providers and maintaining by attesting the accuracy of provider’s information every 120 days in accordance with CAQH requirements. - Promptly submitting practice and provider changes to the appropriate parties upon receipt. - Coordinating the initial enrollment for managed care companies and government agencies. - Providing customers with a status report of new providers. - Assisting with non-participation issues. - Preparing and updating insurance matrices. - Reviewing received payor enrollment forms for completeness and accuracy, returning for corrections if necessary. - Maintaining provider’s enrollment status by coordinating revalidations for payors every 2-3 years as required by managed care companies, Medicaid, and Medicare. - Maintaining team email box for enrollment correspondence. - Ability to navigate through Epic system to research account details. - Processing incoming mail and faxes. - Corresponding in a professional manner with providers to obtain confidential passwords, gaps in history, malpractice details, etc. Qualifications - Must have a minimum of 1 year prior experience specifically in payor enrollment or as a credentialing specialist required. Requirements - This position offers a flex schedule working Monday - Friday between the hours of 6:00 am - 6:00 pm (with a start time no later than 9 am). - Position also has the possibility to telecommute, offers career ladder advancement opportunities, and includes a bonus program. Benefits - Competitive benefits. - Tremendous career growth. - Promotions from within. - Opportunity to transfer among hospitals and physician practices.

Role Description The Program Coordinator serves as a project manager for all administrative aspects related to SLHS policies and procedure development and intranet site oversight. - Responsible to maintain electronic filing system and to alert leadership when documents are due for review and updating. - Works closely with each system Senior Executive to coordinate policy review accountabilities and ensures process is completed within the desired time frame. - Works with IT to develop electronic workflows and processes to ensure compliance. Qualifications - Less than 1 year of applicable experience. Requirements - Full Time - Day (United States of America) Benefits - The best place to get care. The best place to give care. - Join a team of exceptional professionals who strive for excellence in patient care. - Work within a highly diverse and inclusive workspace where all voices matter. Company Description Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Role Description Saint Luke’s Health System is seeking a Reimbursement Coordinator to join our team. This is a remote position but must be located in the Kansas City area. You will verify payor type, eligibility, and insurance benefits, as well as estimate completion and money collection over the phone. Shift Details: - Monday- Friday Full Time Day The Work: - Ensures payor precertification has been obtained and communicated to all appropriate parties and placed on the account for billing purposes. - Requires extensive phone and computer work. - Interacts with patients, payors, schedulers, and physicians’ offices. - Ideal candidate: strong insurance benefit background, has created estimates based upon benefits, point of service collections, and authorization experience - these are the four pillars of the FCC daily tasks. - Superb customer service skills. - Epic experience a plus. Qualifications - Less than 1 year of applicable experience. Requirements - Full Time - Day (United States of America) Benefits - Competitive salaries and benefits packages to all eligible employees. - Collaborative environment where all voices are heard. - Support in achieving your goals. - Dedication to innovation and continuous improvement.

Job Description​ Coordinates, implements, and oversees the entities complex accounting activities including journal entries, financial statements, account reconciliations, compliance with GAAP accounting, financial reporting requirements, and assistance with budget process. Training, teaching, and providing daily supervision of staff accountants, accounting specialists, accounting technicians, and accounting interns. Reviews recorded journal entries and monthly financial statements, identifying unusual or significant variances in order to ensure financial statements are fairly stated. Completion of accounting areas that are more complex or judgmental in nature with oversight from Accounting Manager and Accounting Director. Must have an Associates Degree in Accounting with 15 years of experience or Bachelors degree in Accounting. This position is fully remote. Job Requirements Applicable Experience: 2 years Bachelor's Degree - Accounting Job Details Full Time Day (United States of America) The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Job Description​ Providing knowledgeable and responsive assistance in helping patients and prospective patients access and navigate SLHS services and programs. First point of contact for these individuals directing them to the right resources and problem solving the right answer to their particular challenge issue or need. Guiding them to the right resources to meet their needs. Tracking demographic information and entering that information into a database where appropriate. This position works in a call center type enviornment. This requires excellent communication skills, superb relationship building skills, resourcefulness, flexibility, patience and the maturity. It is considered a pivotal role in our public relations effort to reinforce SLHS as the regional leading health care provider. This position is full time, Monday- Friday 8:00am-5:00pm Job Requirements Applicable Experience: 2 years Job Details Full Time Day (United States of America) The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Job Description​ Saint Luke’s in Kansas City is seeking a Patient Accounts Representative to join our team. You will perform a variety of functions related to managing accounts, customer service, and troubleshooting while following established processes and policies for billing and reimbursement. This position is a call center environment, working remotely in the Kansas City area. Shift Details: Monday- Friday 8:30am-5:00pm Responsibilities: - Responsible for answering inbound patient calls - Answer patient emails in Electronic Medical Record system - Making outbound collection calls to patients to obtain information needed to collect payment - Provide price estimates for patients - Process credit card payments - Establish payment plans with patients and complete referral to extended payment plan vendor when applicable - Identify patients needing financial assistance, explain financial assistance process and additional documents needed - Research and troubleshoot issues related to patient balances - Serve as liaison between patient and other departments as needed - Process incoming mail and faxes - Process accounts within a work queue in the Electronic Medical Record system and take action as appropriate - In SBO will also: - Perform straightforward coding (i.e. Review patient charts for billing implications or referrals) - Meet department productivity and quality metric - Identify opportunities and report trends to improve patient satisfaction and workflow efficiencies by identifying reasons for patient calls that could have been prevented by education up stream in the process or practice management programming solutions. Examples of this would be educating patients on financial policies, financial expectations of services rendered, correct coding, explanation of coverage, collecting payments when scheduling, system enhancements to identify the correct insurance at registration, correct payment posting, medical necessity warnings. We are looking for someone with excellent customer service skills. The ideal candidate has strong computer and critical thinking skills and can multitask. Comfortable working in a call center environment. Why Saint Luke’s? We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: - Medical health plans - Tuition reimbursement - Paid time off - Retirement contributions - Employee Assistance Program Job Requirements Applicable Experience: Less than 1 year Diploma Job Details Full Time Day (United States of America) The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Job Description​ Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. Activities include, but are not limited to, entering demographics, troubleshooting issues, responding to inbound and outbound billing calls from patients, payment posting, resolving credits, identifying, and correcting medical claim errors that may prevent payment and identifying, correcting, and resubmitting medical claims denied by insurance companies. Resolving claim edits, working denials and appeals. Patient Account Representative may be responsible for any or all the following duties, including duties not otherwise assigned. Location: This position is a work from home position, candidate must be located in Kansas or Missouri Schedule: Flexible Schedule - Monday - Friday: 6:00AM - 6:00PM Claim Processing Responsible for researching patient billing claims to correct claim errors Understand respective payor requirements so claims are processed correctly Familiar with NCCI / NCD / LCD edits, incidentals/inclusive, and bundling rules, etc. Work with multiple teams/departments to resolve issues Hand billing of specialty care which may include residential care, transplant and research Insurance Denials Responsible for researching, identifying errors, and correcting claims denied by insurance companies. Responsible for writing appeal letters to insurance companies Research refund request from payor organizations Responsible for preliminary audit of billing code errors before claim resubmitted from denial Responsible for becoming a subject matter expert on the payor policies Payment posting corrections/adjustments and ability to distribute payments Insurance Follow-Up Responsible for following up with insurance companies for unpaid claims Responsible for communicating and resolving problems with the provider representatives when applicable Payment posting corrections/adjustments and ability to distribute payments Responsible for researching patient insurance coverage to identify and resubmit claims to fix coverage claim rejection/no pays Client Accounts Responsible for reviewing all accounts at the beginning of the month to make sure they are ready for statements. Work with clients on any billing questions they have Client refunds Job Requirements Applicable Experience: 1 year Diploma Job Details Full Time Day (United States of America) The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.