• Build and maintain production Slack and Microsoft Teams integrations — including bot interactions, slash commands, message actions, adaptive cards, and real-time event handling via each platform’s APIs and SDKs • Extend platform capabilities across both messaging surfaces, ensuring feature parity, UX consistency, and reliable event processing between Slack and Teams deployments • Design, build, and maintain integrations with third-party systems such as identity providers, ticketing platforms, collaboration tools, and HR systems • Own and evolve Temporal-based integration orchestration workflows for reliable, stateful, and long-running processes • Define and implement scalable integration patterns that can be reused across multiple connectors • Improve integration infrastructure including CI/CD workflows, testing frameworks, and monitoring • Work within a TypeScript monorepo (TurboRepo) to build modular and composable integration services • Implement observability and reliability best practices — metrics, retries, error handling • Partner with customer success and product teams to troubleshoot, optimize, and improve integration behavior in production • Support internal tooling and UI components built with Next.js and React to configure and manage integrations

• Provide strategic technical leadership across Data, AI and Cloud practices. • Shape technically sound, scalable, and differentiated solutions that align business outcomes with modern digital architectures. • Qualify client needs and design end-to-end solutions. • Support proposals and present Argano’s capabilities to enterprise clients. • Serve as a senior technical advisor during complex pursuits, ensuring deliverability and scalability of solutions.

• Drive strategic customer engagements for some of the world’s most innovative organizations • Shape technical sales strategies, leading enterprise PLM and digital transformation initiatives • Collaborate across technical and non-technical functions • Ensure PTC’s PLM solutions deliver maximum value

• Become an expert in Zuora’s platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training. • Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics. • Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation. • Build and present customized use-case demonstrations tailored to each customer’s industry and objectives. • Differentiate Zuora’s solutions by addressing technical objections, mitigating risks, and securing the technical win. • Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs. • Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment. • Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora’s footprint. • Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences. • Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert. • Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs. • Travel as needed within your territory.