Role Description Blackrock Strategy is seeking a Systems Integration Engineer to support the integration and evaluation of emerging technologies across defense programs. This role operates at the intersection of engineering, operations, and mission execution. This requires individuals who can quickly understand complex environments, work across teams, and provide reliable, high-quality support in dynamic conditions. Success in this role requires strong communication, sound judgment, and the ability to operate with a high degree of autonomy and accountability. - Analyze system-level requirements, constraints, and integration challenges - Support evaluation and integration of emerging technologies into operational environments - Coordinate across engineering, program, and operational teams to ensure alignment - Translate technical information into clear, actionable insight for stakeholders - Support development of technical documentation (reports, test plans, assessments) - Identify risks, gaps, and inefficiencies early and communicate them effectively - Contribute to a team-first environment, supporting mission execution over individual visibility Qualifications - Bachelor’s degree in Engineering (ABET-accredited preferred) - 5+ years of experience in systems engineering, integration, or test environments - Experience supporting defense, aerospace, or military programs - Active TS/SCI clearance (or strong preference for candidates eligible and able to obtain quickly) - Strong communication and cross-functional coordination skills - Ability to operate independently in fast-paced, ambiguous environments - U.S. Citizenship required Requirements - Ability to meet program-specific physical, security, and compliance requirements - Valid driver’s license and U.S. passport Benefits - 401(k) matching - Dental insurance - Employee assistance program - Flexible schedule - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid time off - Parental leave - Professional development assistance - Referral program - Tuition reimbursement - Vision insurance

The Senior Solutions Architect will own the end‑to‑end design of complex customer/prospect solutions built on top of our social media management platform, with a strong focus on integrations, workflows, and measurable business value. This person will act as the bridge between customer‑facing teams (mostly AMs and AEs) and Product & Tech: translating client use cases and operational constraints into robust technical architectures, and turning those architectures into clear, actionable briefs for our product managers and engineering teams. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work. This role is open to applicants located in London, England, United Kingsom. In this role, you will report to the Solutions Director. WHAT YOU’LL DO: - Participate in strategic client / prospects meetings and discovery workshops with strategic/enterprise accounts to understand business objectives, current tools, and operational constraints. - Challenge and refine client requirements, uncovering underlying needs and proposing pragmatic solutions grounded in our platform capabilities. - Articulate complex technical concepts in simple, non‑technical language to senior business stakeholders (CMO, Head of Social, Customer Care, Digital, Data teams). - Act as a trusted advisor on topics such as social data architecture, governance, workflow design, and integration strategy notably on RFP or RFI. - Lead the design of end‑to‑end solutions that leverage our core platform capabilities (publishing, engagement, listening, analytics, governance) and integrate with external systems (CRM, customer care platforms, marketing automation, data warehouses, BI tools, etc.). - Translate complex integration requirements (APIs, webhooks, SSO, data sync, custom workflows) into user‑centric, value‑oriented solution designs. - Produce clear architecture artefacts when needed: solution blueprints, sequence diagrams, data flow diagrams, and configuration guides. - Evaluate feasibility, risks, and trade‑offs of different solution approaches, always balancing speed, robustness, and scalability. - Translate client and operational needs into structured, actionable briefs for Product and Engineering: - Clear problem statements and business context. - Detailed functional and non‑functional requirements. - Edge cases, constraints, and acceptance criteria. - Work closely with Product Managers to prioritise requirements, shape roadmaps, and assess build‑vs‑configure‑vs‑integrate options. - Partner with Engineering to validate technical designs, refine implementation details, and ensure solutions we would be pushing to our clients/prospects are aligned with platform architecture and standards or alternatively set guardrails and manage expectations. - Provide feedback loops from the field back into the product: recurring patterns, blockers, integration gaps, and opportunities for new capabilities. - Guide project teams (PS, Customer Success, Partner teams) during implementation as the “design authority” for the solution. - Review technical configurations and integration setups to ensure they adhere to the agreed architecture and best practices. - Help define standards, patterns, and reusable assets (templates, reference architectures, integration playbooks) that make future projects faster and more consistent. WHAT YOU’LL NEED: - Extensive years of experience in a relevant role: Solutions Architect, Solutions Engineer, Senior Solutions Consultant, Technical Consultant, or similar in a SaaS / digital platform environment. - Strong experience with integration‑heavy solutions involving APIs, webhooks, SSO/identity, and data pipelines. - Experience working with at least some of the following: CRM (Salesforce, Dynamics, HubSpot, etc.), contact centre / ticketing tools (Zendesk, ServiceNow, etc.), marketing automation, CDP/DMP, data warehouses/BI tools. - Background in social media / digital marketing / customer care platforms is a strong plus, ideally with tools like Hootsuite, Sprinklr, Sprout, Khoros, Brandwatch, Talkwalker, etc. - Proven track record acting as a bridge between business stakeholders and technical teams, ideally in a role reporting into a Solutions / Professional Services / Customer Success organization. - Solid understanding of modern web and SaaS architectures: RESTful APIs, webhooks, OAuth/SSO, microservices, event‑driven workflows. - Ability to read API documentation, reason about data models, and specify integration patterns (batch vs real‑time, push vs pull, error handling, monitoring). - Comfort discussing technical topics with engineers (data structures, rate limits, performance considerations) even if you are not the one writing production code. - Familiarity with data concepts: data mapping, normalization, basic SQL or BI concepts, and how social data flows into broader customer data ecosystems. - Strong ability to translate technical possibilities and limitations into clear business impacts and trade‑offs. - User and value‑oriented mindset: always able to answer “who is this for, what changes for them, and how do we measure success?”. - Comfortable working in a fast‑moving environment with evolving requirements; able to iterate quickly while maintaining architectural rigor. - Customer Focus: Demonstrated desire to proactively help internal/external customers meet their needs - Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding - Collaboration and Teamwork: working with others to deliver results, meaningfully contributing to the team, being a dependable partner WHO YOU ARE: - Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. - Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. - Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. - Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. - Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result. - Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively. - Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. - Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. - Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected. In all we do, our six guiding principles light the way: Step Up: Dare to go beyond the expected to achieve greatness. #StepUp One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. #LI-Remote #LI-IA Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

Title: Solutions Architect, Applied AI (Federal Civilian) Location: New York City, NY; Washington, DC Job Description: About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping federal civilian agencies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: - Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation - Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success - Support customers building with Claude Code, the Claude API, and Claude for Enterprise - Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives - Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack - Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases - Identify common integration patterns and contribute insights back to our Product and Engineering teams - Travel frequently to customer sites for workshops, technical deep dives, and relationship building - Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: - Security clearance not required, but a plus - Must have prior experience working with US federal agencies - 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager - Experience navigating complex buying cycles involving multiple stakeholders - Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more - Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders - Experience designing scalable cloud architectures and integrating with enterprise systems - Familiar with Python - Familiarity with common LLM frameworks and tools or a background in machine learning or data science - Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities - A love of teaching, mentoring, and helping others succeed - Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities - Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 - $270,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

Your role at DynatraceWhat’s the role? As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. About you: To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for: - An excellent team player, with the ability to work across all disciplines. - Excellent communication and presentation skills, with the ability to communicate technical value into business value. - Previous 3 – 5 years of experience with observability or application performance management technologies and techniques. - Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. - Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed. - Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable. - Must be able to travel up to 30% of the time Responsibilities: - Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business. - Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. - As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs. - Present Dynatrace’s vision to our customers C-suite executives. - Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. - Present on-stage demonstrations providing insight and context to our customers during key marketing events. - Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths. - Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. - Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities. - Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market. - Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer. - Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach). - Position might be filled at a higher level based on candidate experience. What will help you succeedMinimum Requirements: - Bachelor’s degree in Computer Science or equivalent education or experience required. - 3 years of experience within the observability space. Preferred Requirements: - Experience with web technologies such as HTML, CSS, and JavaScript. - Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. - Advance knowledge of Operating Systems (OS) including Windows and Linux. - Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. - Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. - Experience with automation like Ansible, Puppet, Terraform, etc. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.