Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. What you’ll be doing: - Support Atlassian Jira and Confluence Cloud administration, including creation and management of complex custom projects, comprehensive workflows (with conditions, validators, and triggered post functions), security schemes, custom fields, dashboards, and reports configurations. - Monitor and resolve incoming service requests as they arise with JIRA Projects and Confluence in coordination with the Teladoc Jira Operations team. - Perform requirements gathering for internal customers, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests. - Create and maintain detailed internal technical documentation. - Potential role expansion for the administration of our TeamDynamix and TeamSupport ITSM ticketing software. Required qualifications - At least 2 years of Jira cloud administration / configuration experience - Experience creating projects and building customized workflows, permission schemes and the JQL(JIRA Query Language) - Excellent decision-making, critical thinking, and problem-solving skills - Team player with a positive attitude, strong communication, good work ethic, and the ability to work with diverse teams across different time zones over video chat, instant message and email - Strong ability to multi-task and adapt to changing priorities Preferred qualifications - Experience with Jira Automation using “Jira Automation”, JSU Automation, and ScriptRunner scripts using behaviors, listeners, and scripted fields - Experience with the use of the Jira API - Certified Professional in Atlassian Suite or Atlassian Administration - Knowledge of Scrum, Agile and continuous integration and deployment practices As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Why join Teladoc Health? - Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. - Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. - Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. - Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. - Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. - Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Coupa System Administrator Department: Procurement Employment Type: Permanent - Full Time Location: Pune Description Davies US is looking for an experienced Coupa System Administrator for management of procurement data, reporting needs and Coupa procurement system. The ideal candidate will have experience with data management, Coupa software and have a strong technical background. Reporting to the Procurement Analyst & Coupa System Manager, you will be responsible for ensuring Coupa system configuration and operational performance to meet business procurement needs as well as delivery of supplier spend insights providing opportunity analysis to the procurement function. To be successful in this role, you need to be proactive, independent, and takes initiative with consistent follow through, superb communication skills, verbal and written, conducted in a timely manner and have superior time management skills with capability of working with and meeting deadlines. You must have extensive experience in a similar role, managing Coupa or a similar management system, experience with user management, including creating and managing user accounts, roles, and permissions and knowledge of Coupa's reporting and analytics capabilities. Additionally, you will need to have exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment, excellent team player with interpersonal skills and a high-level attention to detail and problem-solving skills. This role is a full-time, home-based position. Key Responsibilities - Manage and maintain the Coupa procurement system to include supplier migration to Coupa and catalogue management - Work with stakeholders to identify and implement system changes and improvements - Ensure that the system is configured to meet our procurement needs - Provide end-user support, including troubleshooting and issue resolution - Train end-users on system functionality and best practices - Develop and maintain system documentation, including standard operating procedures and training materials - Manage user accounts, roles, and permissions - Identify target vendors for use of Coupa and its invoice management solution. Carry out all steps necessary to enroll them, to include supplier engagement, system maintenance, testing, query resolution etc - Ensure system security and data integrity including query management of ERP interfaces - Manage the timely upgrade of Coupa releases including testing approvals and knowledge of new Coupa features - Produce accurate and timely supplier and spend analytics reports, including Procurement monthly reports, KPI’s and others as required - Optimized, collaborative, strong, and sustainable relationships developed and maintained with end-users and internal/external stakeholders across all areas of the business - Purchase Order Management including conversion of requisitions to purchase orders where appropriate and management of queries regarding receipting, PO closures and cancellations - Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together - Perform other duties as assigned Skills, Knowledge & Expertise Required - 5+ Years experience in Coupa Administration. - Extensive experience in a similar role, managing Coupa or a similar management system - Experience with user management, including creating and managing user accounts, roles, and permissions. - Knowledge of Coupa's reporting and analytics capabilities Preferred - Bachelor's degree in a relevant field, such as computer science or business administration - Strong technical skills, including proficiency in SQL and experience in system integration query management - Excellent project management skills, with the ability to manage complex projects from start to finish - Knowledge of Coupa's reporting and analytics capabilities - Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders - Ability to work independently and in a team environment - Extensive experience in a similar role, managing Coupa or a similar management system - Experience with user management, including creating and managing user accounts, roles, and permissions. - Knowledge of Coupa's reporting and analytics capabilities

Systems Administrator (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Job Description Systems Administrators are the front-line technical support for end users; actively listening to client problems and concerns to effectively remediate issues. Each Systems Administrator will escalate within and outside the team to ensure client service and experience are set at the highest levels. They are responsible for serving as a technical escalation point, providing mentoring support to staff, and managing tickets and allocating resources as needed. The Systems Administrator performs complex repairs to software and peripheral equipment configurations, following design or installation specifications; sets up user accounts and configures email access; answers user inquiries; and trains users in the proper use of hardware or software. The position requires a sense of urgency to address customer issues quickly and professionally. Systems Administrators pay close attention to detail, document remediation steps for issues, ensure tickets are filled out according to company standards, and complete accurate time entry. Professionalism and excellent communication skills are important to provide customer service to every client, including high-level executives. Systems Administrators provide mentorship and leadership to team members and delegate tasks as needed. They provide high-level oversight of ticket boards to support the delivery of SLAs and high service standards. This position participates in an on-call rotation (quarterly) Requirements  - Bachelor's degree and/or four plus years of related experience - Ability to train and mentor others - Keen ability to problem solve - Innate ability to multitask and stay organized - Exhibit a professional demeanor and strong interpersonal skills - Ability to interact in a variety of situations, including customer service, orientations, training and networking - All positions require the successful completion of a criminal background check, and urther background checks if the position involves access to sensitive information or secure facilities. - Must have Managed Service Provider (MSP) experience - All positions require the successful completion of a criminal background check, and further background checks if the position involves access to sensitive information or secure facilities. - Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, and Open Arrest for any Criminal Offense, and Family Violence Convictions. Get to the EDGE—where Everyone Deserves Great Experiences! IronEdge is the premier IT solutions provider for small- to medium-sized businesses. We love what we do, and our team loves working together to eliminate the frustration companies face with technology. As a service-centric company with a culture that always puts people first, IronEdge is dedicated to providing a fun, fulfilling, and inclusive environment where teammates can excel in their specialized roles. Our company’s core values are built upon the strong foundation of teamwork, continuous learning, integrity, courage, and ownership, guiding everything we do at IronEdge. With a great team comes great achievement,s and we’re proud to share that IronEdge has been recognized as a Great Place to Work® Certified™ company. Our award-winning team is honored to be recognized among the tech industry’s leading MSPs and named to esteemed lists such as the CRN MSP 500 and Channel Futures MSP 501 year after year. Benefits - IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance - ​​​​​​​Vision Insurance - AD&D Insurance - Short-Term and Long-Term Disability Insurance - Flexible Spending Account and Health Savings Account - Flexible Time Off plus Holidays - Matching 401k - At IEG, everyone deserves great experiences! Salary Range $45,000 to $55,000 (Non- exempt)

Role Description As Systems Administrator, you will be responsible for managing, maintaining, and optimizing our integrated technology ecosystem. This role requires both technical expertise and a strategic mindset to ensure seamless operations across our digital platforms. You'll work primarily remotely with a professional home office setup and reliable internet connection. Key Responsibilities - Manage and maintain our complete technology stack, including documentation, CRM, support systems, and infrastructure platforms - Ensure security, performance, and reliability across all systems - Oversee user access management and permission structures - Provide technical support and training to team members - Implement and maintain backup and disaster recovery procedures - Monitor system performance and optimize where necessary - Coordinate with vendors and manage technical relationships Required Technical Skills - Strong understanding of cloud-based services and SaaS platforms - Experience with CRM systems (GoHighLevel) - Knowledge of customer support platforms (Zendesk) - Proficient in documentation and knowledge management systems (Notion) - Understand donation processing systems and financial technology - Experience with email server management - Proficient with APIs for system integration and data exchange - Familiar with hosting and infrastructure management - Knowledge of security best practices and compliance requirements Required Soft Skills - Excellent problem-solving abilities - Strong communication skills in both technical and non-technical contexts - Ability to learn new technologies quickly - Detail-oriented with strong organizational skills - Proactive approach to system maintenance and optimization Preferred Qualifications - 3+ years experience in systems administration - Experience with educational technology platforms - Knowledge of AI integration and implementation - Experience with community management platforms - Background in inventory management systems Core Technology Stack Expertise - Documentation & Knowledge Management: Notion - Wiki, Project Management, Documentation systems - Customer Management & Support: GoHighLevel - CRM, Forms, Website, Automations - Zendesk - Member and Admission Ticket Management - Communication & Community: Telegram - Internal Communications and Member Groups - Google Workspace - Email and Productivity Suite - Operations & Infrastructure: Inflow - Inventory and Order Management - Donation Processing: Bitcart - Crypto Donation Processing, Revolut - Fiat Donation Solutions - AI Solutions: MyAskAI - Knowledge Management, Castmagic - Video Processing Opportunity This position offers a unique opportunity to shape TZLA's technological future. We're looking for someone who can start as soon as possible, but we'll take the time needed to find the right cultural and professional fit. We don't expect perfection for you to qualify for this job, and you'll get training as needed. We are big on making our jobs easier over time... We do expect intelligence, energy, and a "get it done" attitude. When you have questions, you will find the answers within a quick Telegram message. Benefits - TZLA employees gain unique expertise: We're pioneering plasma technology --it's like being part of Apple in the '70s when they launched their first computer - Experience rapid skill development through hands-on involvement in cutting-edge projects - Grow in an environment that values innovation over conformity - Regular all-team, full-paid retreats in exotic destinations! - Free English and Spanish classes. - High-end working environment: our founders have extensive experience building start-ups in the old world. And they are using these same tools to create something ready for the new one. - On-site positions include comprehensive health coverage with dedicated plasma machine for team use. - TZLA employees receive a substantial discount on Club membership, to get their own Kit. How to Apply Please submit your resume and a cover letter detailing your experience with similar technology stacks and your approach to systems administration. To prove you've read this entire job description carefully, please include "TECHSTACK2025" in your application when describing why you're applying for this position. Next Steps We will carefully review your application materials and initial form responses. If your profile matches our requirements, we'll send you an invitation to an online skills and knowledge assessment. Successful applicants will begin the interview process consisting of a preliminary 60-minute interview to discuss: - Discuss your experience and skills in detail - Share more about TZLA's vision and culture - Clarify any questions about the role - Review compensation expectations And, if selected, a second interview with our C-level to review: - Your exceptional capabilities and how they elevate our team standards - Evidence of past achievements that demonstrate raising performance bars - Presentation of innovative solutions you've implemented - Assessment of your unique skills that complement and enhance team capabilities - Examples of how you've driven excellence in previous roles A job offer will follow for the successful candidate. After acceptance, you'll begin an intensive onboarding process to ensure mutual fit followed by a 3 month trial period. Our aim is to make decisions methodically to ensure we find the right fit for our team.