TZLA Club

Role Description As Systems Administrator, you will be responsible for managing, maintaining, and optimizing our integrated technology ecosystem. This role requires both technical expertise and a strategic mindset to ensure seamless operations across our digital platforms. You'll work primarily remotely with a professional home office setup and reliable internet connection. Key Responsibilities - Manage and maintain our complete technology stack, including documentation, CRM, support systems, and infrastructure platforms - Ensure security, performance, and reliability across all systems - Oversee user access management and permission structures - Provide technical support and training to team members - Implement and maintain backup and disaster recovery procedures - Monitor system performance and optimize where necessary - Coordinate with vendors and manage technical relationships Required Technical Skills - Strong understanding of cloud-based services and SaaS platforms - Experience with CRM systems (GoHighLevel) - Knowledge of customer support platforms (Zendesk) - Proficient in documentation and knowledge management systems (Notion) - Understand donation processing systems and financial technology - Experience with email server management - Proficient with APIs for system integration and data exchange - Familiar with hosting and infrastructure management - Knowledge of security best practices and compliance requirements Required Soft Skills - Excellent problem-solving abilities - Strong communication skills in both technical and non-technical contexts - Ability to learn new technologies quickly - Detail-oriented with strong organizational skills - Proactive approach to system maintenance and optimization Preferred Qualifications - 3+ years experience in systems administration - Experience with educational technology platforms - Knowledge of AI integration and implementation - Experience with community management platforms - Background in inventory management systems Core Technology Stack Expertise - Documentation & Knowledge Management: Notion - Wiki, Project Management, Documentation systems - Customer Management & Support: GoHighLevel - CRM, Forms, Website, Automations - Zendesk - Member and Admission Ticket Management - Communication & Community: Telegram - Internal Communications and Member Groups - Google Workspace - Email and Productivity Suite - Operations & Infrastructure: Inflow - Inventory and Order Management - Donation Processing: Bitcart - Crypto Donation Processing, Revolut - Fiat Donation Solutions - AI Solutions: MyAskAI - Knowledge Management, Castmagic - Video Processing Opportunity This position offers a unique opportunity to shape TZLA's technological future. We're looking for someone who can start as soon as possible, but we'll take the time needed to find the right cultural and professional fit. We don't expect perfection for you to qualify for this job, and you'll get training as needed. We are big on making our jobs easier over time... We do expect intelligence, energy, and a "get it done" attitude. When you have questions, you will find the answers within a quick Telegram message. Benefits - TZLA employees gain unique expertise: We're pioneering plasma technology --it's like being part of Apple in the '70s when they launched their first computer - Experience rapid skill development through hands-on involvement in cutting-edge projects - Grow in an environment that values innovation over conformity - Regular all-team, full-paid retreats in exotic destinations! - Free English and Spanish classes. - High-end working environment: our founders have extensive experience building start-ups in the old world. And they are using these same tools to create something ready for the new one. - On-site positions include comprehensive health coverage with dedicated plasma machine for team use. - TZLA employees receive a substantial discount on Club membership, to get their own Kit. How to Apply Please submit your resume and a cover letter detailing your experience with similar technology stacks and your approach to systems administration. To prove you've read this entire job description carefully, please include "TECHSTACK2025" in your application when describing why you're applying for this position. Next Steps We will carefully review your application materials and initial form responses. If your profile matches our requirements, we'll send you an invitation to an online skills and knowledge assessment. Successful applicants will begin the interview process consisting of a preliminary 60-minute interview to discuss: - Discuss your experience and skills in detail - Share more about TZLA's vision and culture - Clarify any questions about the role - Review compensation expectations And, if selected, a second interview with our C-level to review: - Your exceptional capabilities and how they elevate our team standards - Evidence of past achievements that demonstrate raising performance bars - Presentation of innovative solutions you've implemented - Assessment of your unique skills that complement and enhance team capabilities - Examples of how you've driven excellence in previous roles A job offer will follow for the successful candidate. After acceptance, you'll begin an intensive onboarding process to ensure mutual fit followed by a 3 month trial period. Our aim is to make decisions methodically to ensure we find the right fit for our team.

Role Description TZLA Club seeks a scale-obsessed operator who has taken physical product organizations from early traction to institutional scale. You'll inherit a proven model with explosive member demand and transform it into a repeatable growth engine. The CEO serves as the strategic architect and chief public representative of TZLA Club, operating in concert with the President to drive the organization’s mission and impact. Primary work is remote with expected domestic and international travel for operational scale-up, production oversight, and key partner meetings. We specifically welcome unvaccinated applicants who maintain a critical perspective on conventional medical systems. The Scaling Challenge: TZLA Club has achieved 960+ members through bootstrapped, founder-led growth. We're now at the inflection point where member demand is set to require a reinvention of our current production chain, and set new ones to launch new product and add-ons. You'll step into TZLA with strong operational foundations, healthy capital reserves, and direct mentorship from our founder as you architect the next phase of scale. Key Responsibilities - Strategic Leadership & Board Relations: - Lead seven C-level executives in collaboration with a three-seat Board of Directors. - Develop and communicate long-term strategy with the Head of Design. - Serve as the Board's main point of contact and trusted advisor for high-level oversight. - External Partnerships & Advocacy: - Lead targeted advocacy when directed by the Board. - Maintain day-to-day focus on talent, operations, and systems. - Governance, Risk & Compliance: - Ensure sound governance frameworks, ethical standards, and compliance systems are maintained. - Set policy-level expectations for access governance, data integrity, and regulatory compliance with cross-functional accountability. - Operational Scale-Up: - Unblock bottlenecks across production, shipping, and facilities during high-growth phases. - Lead crisis response for production outages, logistics disruptions, and reputational events with clear incident playbooks. - Talent & Organization Design: - Guide executive hiring, succession planning, and compensation architecture for C-level and critical roles in conjunction with C-level management. Qualifications - Scaling mastery: demonstrated ability to take an organization from early traction toward unicorn scale; proven track record building repeatable systems for capital, operations, and talent that compound growth without breaking as headcount and complexity increase. - 5+ years leading production, supply chain, and logistics for hardware/physical goods; demonstrated ability to scale while maintaining quality standards; direct experience with cross-border manufacturing and customs. - Capital efficiency: experience managing board dynamics at growth stage; able to deploy capital strategically across programs, member acquisition, and infrastructure while maintaining discipline on resource efficiency and operational sustainability. - Systems integration and fulfillment operations: Senior ownership of cross-system reliability and data flow across ERP/InFlow, CRM/GoHighLevel, payments, and support tooling with clear SLOs and incident pathways; implemented or optimized inventory systems and owned end-to-end fulfillment ops including warehousing, pick/pack/ship, and returns. - Org design at inflection points: skilled at reorganizing teams, spans of control, and reporting structures as the organization crosses 50, 100, and 200+ employees; ensures clarity of accountability and decision rights even as layers are added. - Cross-functional orchestration: coordinates programs, engineering, member acquisition, outreach and operations to move in lockstep; removes silos and ensures initiatives that span functions are resourced and shipped on time. - Data and analytics leadership: sets the bar for decision quality using dashboards, KPIs, and causal analysis; defines what “good data” looks like and enforces data integrity across systems. - Metrics rigor and forecasting: establishes North Star metrics, cohort analysis, and rolling forecasts that guide resource allocation and strategic pivots; makes data-driven calls on where to double down and where to cut. - Culture preservation under growth stress: maintains high-performance culture, values, and decision quality even as the team grows rapidly; invests in onboarding, rituals, and communication cadences that scale. - Knowledge management: establishes high standards for documentation, briefs, and decision logs in Notion; drives adoption across teams. Required Soft Skills - Communication and decision hygiene: crisp written briefs, clear decision logs, and cadence discipline consistent with C-level and Board rhythms. - Incident leadership: able to lead fast response for power, logistics, and reputational events, with tight communications and clear incident playbooks. - Ability to operate in constrained environments with urgency, focus, and high standards. Preferred Qualifications - AI strategy and governance: experience setting an organization-wide approach to AI, including use cases, risk controls, model selection, data privacy, and acceptable use policies; able to balance speed with safety and compliance. - Automation leverage: proven track record deploying AI and non-AI automation to remove toil and increase throughput in operations, support, marketing, and finance. - Executive hiring and org design experience, including succession coverage and compensation architecture for C-level and critical roles. Work location and travel - Primarily remote. - Travel: Domestic/international expected for operational scale-up, production oversight, and key partner meetings. Frequency varies by growth phase. Compensation and Benefits - Competitive base salary. - Performance-based bonuses. - Club membership benefits. Next Steps As a test of attention to detail, please include "VOLUNTARYISMROCKS" in your application's "Briefly describe why you are applying for this position" section. This helps us identify candidates who take the time to read and understand our requirements. Our goal is to approach each hiring decision methodically, ensuring we identify the right fit for our team. Our process is built on mutual discovery and respect, allowing both sides to assess alignment thoughtfully. Application Review: We meticulously review your materials. Screening Interview (60 mins): A deep dive into your experience and a clear look into TZLA's vision and culture. Strategic Assessment: Qualified candidates will complete a brief, real-world scenario questionnaire to demonstrate their strategic and technical approach. C-Level Interview: A conversation with founders to discuss your unique capabilities, past achievements, and how you elevate team performance. We will cover compensation, vision, and onboarding.

Role Description We are looking for a talented and experienced Online Business Manager (OBM) to join TZLA's team in driving our digital initiatives and enhancing operational efficiency. This role is crucial for managing our online presence, email deliverability, and streamlining our digital operations across all platforms. As an OBM, you'll work remotely, managing our digital infrastructure and coordinating with our team distributed in all timezones. The role requires expertise in digital tools, email systems, and platforms, with a focus on creating and maintaining efficient online systems. - Managing and optimizing our digital operations and workflows - Implementing and maintaining automation systems - Coordinating online marketing initiatives and digital projects - Overseeing website operations and digital content management - Managing email deliverability and maintaining high sender reputation We prioritize systematic efficiency over rushed deliverables, seeking a professional who can maintain high standards while managing multiple digital initiatives. As OBM, you need to be someone who excels at digital system optimization, email infrastructure management, and enjoys creating efficient processes! You'll need to be proficient in various digital tools and platforms, comfortable with both strategic planning and hands-on execution. We use modern project management tools and expect strong technical abilities combined with excellent organizational skills. This role requires someone who can balance strategic digital initiatives with day-to-day operational management, maintaining attention to detail in all aspects. Qualifications - Bilingual (Spanish and English) - 3+ years of digital business management experience - Proven experience in digital project management and system optimization - Strong background in automation and workflow creation - Qualified in digital marketing, analytics, and content management - Excellence in digital communication and team coordination - Strong process documentation abilities is a plus - Advanced technical skills and problem-solving abilities - Experience with email infrastructure, deliverability, and maintaining sender reputation Requirements - Proficiency in multiple platforms from our tech stack: - Notion - GoHighLevel - Zendesk - Telegram - Inflow - API Integrations - Google Workspace - Mailgun Benefits - Unique expertise in pioneering plasma technology - Experience rapid skill development through hands-on involvement in cutting-edge projects - Grow in an environment that values innovation over conformity - Regular all-team, full-paid retreats in exotic destinations - Free English and Spanish classes - High-end working environment with experienced founders - On-site positions include comprehensive health coverage with dedicated plasma machine for team use - Substantial discount on Club membership Company Description At TZLA Club, our members become superhuman. TZLA is the first self-directed health science club, revolutionizing the concept of healing. We provide our members with a unique science kit that harnesses the power of plasma, and support them to experiment with its miraculous properties. Our team consists of brilliant, disciplined, and positive individuals who are pushing the boundaries of technology beyond conventional limits. How to Apply Please submit your resume and a cover letter detailing your experience with similar technology stacks and your approach to systems administration. To prove you've read this entire job description carefully, please include “DIGITAL2025” in your application when describing why you're applying for this position. Next Steps: - We will carefully review your application materials and initial form responses - If your profile matches our requirements, we'll send you an invitation to an online skills and knowledge assessment - Successful applicants will begin the interview process consisting of: - A preliminary 60-minute interview to discuss your experience and skills in detail - Share more about TZLA's vision and culture - Clarify any questions about the role - Review compensation expectations - If selected, a second interview with our C-level to review: - Your exceptional capabilities and how they elevate our team standards - Evidence of past achievements that demonstrate raising performance bars - Presentation of innovative solutions you've implemented - Assessment of your unique skills that complement and enhance team capabilities - Examples of how you've driven excellence in previous roles - A job offer will follow for the successful candidate. After acceptance, you'll begin an intensive onboarding process to ensure mutual fit followed by a 3 month trial period. Our aim is to make decisions methodically to ensure we find the right fit for our team.

Role Description We are seeking a passionate and intellectually curious Member Support Specialist to join TZLA's team. This role is vital in providing comprehensive support to our members, ensuring they maximize the benefits of plasma technology while fostering a thriving community of health-conscious individuals. As a Member Support Specialist, you'll work remotely, serving as the primary point of contact between TZLA and our members. You'll be responsible for guiding members through their journey with our plasma technology, providing technical support, and building a strong, engaged community. Your key responsibilities will include: - Providing expert guidance on the therapeutic applications of our plasma technology - Managing technical support inquiries and ensuring optimal kit utilization - Facilitating community discussions and knowledge sharing - Creating and maintaining educational content for members - Tracking member experiences and gathering feedback for continuous improvement We emphasize quality of care over quantity, seeking someone who can maintain deep, meaningful connections with our members while managing multiple support channels. Qualifications - Bilingual (Spanish and English) - Experience in therapeutic practice or health coaching - Background in alternative medicine, therapeutic practices, or related fields - Strong communication skills and ability to explain complex concepts simply - Experience in community management or support roles - Problem-solving abilities and technical aptitude - Independent thinking and research capabilities Requirements - Knowledge of energy medicine or biofield therapies - Experience with health coaching or patient care - Background in natural healing modalities - Content creation and educational material development Benefits - On-site positions include comprehensive health coverage with a dedicated plasma machine for team use - Substantial discount on Club membership for TZLA employees - Unique expertise in pioneering plasma technology - Free English and Spanish classes - High-end working environment with experienced founders - Regular all-team, fully-paid retreats in exotic destinations