Overview Opening available for Senior Implementation Engineer - Multiple Positions at Cotiviti, Inc. in South Jordan, UT Responsibilities Responsible for post-sales implementation of Cotiviti healthcare data management platform solutions. Work with customers as a Subject Matter Expert (SME) on purchased Cotiviti products and solutions. Coordinate with the sales team to understand customer requirements and communicate with the client directly to develop an implementation plan for configuring purchased Cotiviti solutions into the clients’ existing systems. Define sizing using customer workload for transactions and users. Make recommendations in collaboration with the Implementation Architect/Technical Project Management team to formulate the architecture, plan and modify product configurations, develop the implementation strategy and operational plan to meet customer needs. Install, upgrade, and configure Cotiviti products. Integrate Cotiviti products with other software assets/processes and provide technical support to clients and other staff members regarding the use, operation, and maintenance of equipment. Troubleshoot issues and diagnose bugs with solutions performance. Coordinate with other Client Services, Product, and Development team members to meet development and configuration milestones, developing guidelines, programs, tasks, reports, etc. to meet the client’s requirements. Implement monitoring solutions to ensure smooth flow of healthcare data transactions. Provide software and client-specific training and develop training documentation based on current standards, regulatory requirements and client needs. Mentor and train internal teams on Cotiviti products and customer custom components. 75% domestic travel required to unanticipated customer sites throughout the US for post-sales implementation activities. Travel expenses will be paid by employer. Qualifications Bachelor’s degree or equivalent in Computer Science, Engineering or related. Five (5) years of progressive experience as a software developer or a related occupation. Employer will accept a Master’s degree or equivalent in Computer Science, Engineering or related and three (3) years of experience as a software developer or a related occupation in lieu of a Bachelor’s degree and five (5) years of experience. Work experience to include: Two (2) years of experience developing and deploying Java or Middleware based applications using technologies such as WMBI, IBM Websphere, TIBCO Business works, Web Method, AquaLogic Oracle web logic, Oracle Glassfish, Oracle JCaps, or related technologies; Two (2) years of experience using software life-cycle methodologies such as waterfall, agile-scrum in developing products and IT applications; Two (2) years of experience using software engineering tools for configuration management, defect tracking, unit testing, build and deployment; Two (2) years of experience with Electronic Data Interchange (EDI) mapping, and EDI analysis. Any and all experience may be gained concurrently. Telecommuting available anywhere in the U.S. Company headquarters located at 10701 South River Front Pkwy, Suite 200, South Jordan, UT 84095. Base compensation ranges from at least $144,602. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. #LI-DNI #immigration

Role Description Touchpoint Labs is seeking a Client Success Specialist to join our team. In this role, you will be responsible for supporting clients throughout their journey, helping them achieve their business goals by providing clear guidance, training, and solutions using our advanced sales, marketing, and support software platform, as well as other related technologies. - Build strong relationships with a portfolio of Touchpoint Labs clients, understanding their objectives and helping them achieve measurable improvements in their business. - Operate and become proficient in Touchpoint Labs’ software platform and a variety of other technologies, determining the best tools for each client scenario. - Simplify complex concepts and processes, creating clear and concise training materials, including videos and documentation, to enable client success. - Design and deliver engaging training sessions, including one-on-one and group webinars, to educate clients on best practices and platform features. - Continuously evaluate client progress, adapting training and support to meet diverse learning styles and needs. - Collaborate with internal teams across Product, Marketing, Sales, Onboarding, and Client Success to gather insights and develop effective educational resources. - Proactively identify opportunities to improve client outcomes and implement solutions that drive results. - Respond to client inquiries via email, video, and other communication channels in a timely and professional manner. - Contribute to the ongoing development and refinement of client success processes and training programs. Qualifications - Strong problem-solving skills and the ability to break down complex topics into actionable steps. - Excellent verbal and written communication skills, with a direct and professional approach. - Experience in client support, training, or education, preferably in a technology-driven environment. - Ability to manage multiple tasks, prioritize effectively, and work independently. - Comfortable using a variety of digital tools and platforms (e.g., Zoom, Screencast-O-Matic, Shopwindow, Happy Scribe, Spatial). - Motivated to understand client perspectives and deliver tailored, impactful solutions. - Self-starter with a passion for building systems and processes that drive client success. Requirements - Experience creating training materials and delivering virtual training sessions. - Familiarity with sales, marketing, and support software platforms. - Ability to synthesize feedback and data into actionable insights. Benefits - Job-Type: Part-Time 20-25 Hours per week - Salary: $20.00 per hour

Note: This is a remote opportunity with occasional travel required. Start a new career as an Implementation Project Manager with Procare HR! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth. Why choose us? - Salary is $80,000 - $100,000/year | Credit given for experience - Great Benefits Available How you will make an impact: As the Implementation Project Manager, you will own the client relationship, ensuring comprehensive client management from initiation to completion. Key responsibilities include managing calendars, coordinating on-site onboarding processes, and providing ongoing client training to ensure seamless integration and satisfaction. The position requires excellent organizational and communication skills to foster strong client partnerships and drive successful outcomes. What you will need: - Bachelor's degree in business administration, human resources, or a related field. - 3+ years of implementation, customer success, and project management experience. - 2+ years of experience in HR, payroll, or a related field, specifically experience in a PEO, shared services, or in a similar role involving HR outsourcing or HR consulting strongly preferred. - Proficiency with HRIS (Human Resources Information Systems) and payroll software required. - Demonstrated experience fostering client relationships. Benefits Available: - Health insurance with company paid premium for employee only coverage - FSA and HSA options available - Company paid dental insurance for employee only coverage - Company paid life insurance - Company paid short- and long-term disability insurance - A 401K plan with company match and safe harbor contribution - Paid Time Off - Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident Join us in reshaping the future of HR services! To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice. E-Verify Participation Procare HR participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Description The Regional Team Manager has a key role in managing our field resources. The primary role is to lead the field service technician group, gauge the quality of their work, and help coordinate their deployment on service projects as well as coaching and mentoring the respective team. As the field team’s conduit to senior leadership, you are expected to communicate issues and offer ideas to continually improve our work environment. Thorough Understanding of Restaurant operations, including POS, technical concepts and computer networking: Specifically Toast or Square and a willingness to learn other platforms as required The leadership also expects you to continue to keep informed of new features and technologies that build your personal capabilities within our organization. Requirements - Weekly communication with leadership team - Open door policy for your field team - Proactive weekly engagement with your field team - Ongoing team mentoring and presenting of learning opportunities by shadowing at least one service appointment per week with a team member (see one team member per week in the field) - Identifying key team members for promotions - Monitor employee labor so as to remain in compliance with state and federal laws - Isolating Team capabilities and weaknesses - Ensure your team is submitting required documentation and clocking in and out in a timely manner - Always striving to build morale and determine ways to grow - Maintain your own projects 3 to 4 days per week - Administer corrective action communications Suggested/Permitted Activities - Team building exercises and activities such as quarterly dinner meetups. - Monthly Team Calls - Unannounced onsite drop ins on team members