Role Description Touchpoint Labs is seeking a Client Success Specialist to join our team. In this role, you will be responsible for supporting clients throughout their journey, helping them achieve their business goals by providing clear guidance, training, and solutions using our advanced sales, marketing, and support software platform, as well as other related technologies. - Build strong relationships with a portfolio of Touchpoint Labs clients, understanding their objectives and helping them achieve measurable improvements in their business. - Operate and become proficient in Touchpoint Labs’ software platform and a variety of other technologies, determining the best tools for each client scenario. - Simplify complex concepts and processes, creating clear and concise training materials, including videos and documentation, to enable client success. - Design and deliver engaging training sessions, including one-on-one and group webinars, to educate clients on best practices and platform features. - Continuously evaluate client progress, adapting training and support to meet diverse learning styles and needs. - Collaborate with internal teams across Product, Marketing, Sales, Onboarding, and Client Success to gather insights and develop effective educational resources. - Proactively identify opportunities to improve client outcomes and implement solutions that drive results. - Respond to client inquiries via email, video, and other communication channels in a timely and professional manner. - Contribute to the ongoing development and refinement of client success processes and training programs. Qualifications - Strong problem-solving skills and the ability to break down complex topics into actionable steps. - Excellent verbal and written communication skills, with a direct and professional approach. - Experience in client support, training, or education, preferably in a technology-driven environment. - Ability to manage multiple tasks, prioritize effectively, and work independently. - Comfortable using a variety of digital tools and platforms (e.g., Zoom, Screencast-O-Matic, Shopwindow, Happy Scribe, Spatial). - Motivated to understand client perspectives and deliver tailored, impactful solutions. - Self-starter with a passion for building systems and processes that drive client success. Requirements - Experience creating training materials and delivering virtual training sessions. - Familiarity with sales, marketing, and support software platforms. - Ability to synthesize feedback and data into actionable insights. Benefits - Job-Type: Part-Time 20-25 Hours per week - Salary: $20.00 per hour

Note: This is a remote opportunity with occasional travel required. Start a new career as an Implementation Project Manager with Procare HR! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth. Why choose us? - Salary is $80,000 - $100,000/year | Credit given for experience - Great Benefits Available How you will make an impact: As the Implementation Project Manager, you will own the client relationship, ensuring comprehensive client management from initiation to completion. Key responsibilities include managing calendars, coordinating on-site onboarding processes, and providing ongoing client training to ensure seamless integration and satisfaction. The position requires excellent organizational and communication skills to foster strong client partnerships and drive successful outcomes. What you will need: - Bachelor's degree in business administration, human resources, or a related field. - 3+ years of implementation, customer success, and project management experience. - 2+ years of experience in HR, payroll, or a related field, specifically experience in a PEO, shared services, or in a similar role involving HR outsourcing or HR consulting strongly preferred. - Proficiency with HRIS (Human Resources Information Systems) and payroll software required. - Demonstrated experience fostering client relationships. Benefits Available: - Health insurance with company paid premium for employee only coverage - FSA and HSA options available - Company paid dental insurance for employee only coverage - Company paid life insurance - Company paid short- and long-term disability insurance - A 401K plan with company match and safe harbor contribution - Paid Time Off - Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident Join us in reshaping the future of HR services! To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice. E-Verify Participation Procare HR participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Description The Regional Team Manager has a key role in managing our field resources. The primary role is to lead the field service technician group, gauge the quality of their work, and help coordinate their deployment on service projects as well as coaching and mentoring the respective team. As the field team’s conduit to senior leadership, you are expected to communicate issues and offer ideas to continually improve our work environment. Thorough Understanding of Restaurant operations, including POS, technical concepts and computer networking: Specifically Toast or Square and a willingness to learn other platforms as required The leadership also expects you to continue to keep informed of new features and technologies that build your personal capabilities within our organization. Requirements - Weekly communication with leadership team - Open door policy for your field team - Proactive weekly engagement with your field team - Ongoing team mentoring and presenting of learning opportunities by shadowing at least one service appointment per week with a team member (see one team member per week in the field) - Identifying key team members for promotions - Monitor employee labor so as to remain in compliance with state and federal laws - Isolating Team capabilities and weaknesses - Ensure your team is submitting required documentation and clocking in and out in a timely manner - Always striving to build morale and determine ways to grow - Maintain your own projects 3 to 4 days per week - Administer corrective action communications Suggested/Permitted Activities - Team building exercises and activities such as quarterly dinner meetups. - Monthly Team Calls - Unannounced onsite drop ins on team members

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely. About This Role Compass Health Center is seeking a detail-oriented and collaborative Accounts Payable/Accounts Receivable Specialist to join our Finance team. In this role, you’ll play a key part in keeping our financial operations running smoothly; managing invoices, maintaining vendor and client relationships, supporting month-end processes, and ensuring accuracy across all AP/AR activities. Your work behind the scenes helps ensure our teams can stay focused on what matters most: delivering exceptional care to our patients. This is a work-from-home position; however, employment is limited to individuals residing in Illinois or Wisconsin in accordance with applicable employment laws. What You'll Do: - Managing accounts payable using Bill and Microsoft Dynamics365 - Processing due invoices for payments, verifying invoices, and performing account reconciliations in a timely manner - Establishing and maintaining relationships with new and existing vendors - Setting up, verifying vendor accounts, obtaining w-9s and maintaining vendor files - Maintaining Accounts Payable files - Supporting month-end processing and queries of all AP - Assist with annual 1099 preparation - Monitor accounts and incoming payments - Perform verifying, classifying, computing, posting, and recording accounts receivable data - Verify discrepancies - Establishing and maintaining relationships with new and existing school clients - Respond to and resolve clients' billing issues and questions - Performing special projects as needed Who You Are: - Associate's degree in accounting or finance (required) - Bachelors degree (preferred) - 2 years' experience in accounts payable role, accounting, or similar - Knowledge of accounts payable principles, accounting standards, and industry regulations - Detail oriented and ability to multi-task - Great time management and strong organizational skills - Excellent collaboration and communication abilities - Proficient in MS Office applications (Word, Excel, etc) We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply! Who We Are Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare. A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities. Benefits & Perks We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization. For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities. What’s Next? Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!