• Own and drive complex, cross-functional initiatives that improve operational efficiency and scalability • Translate strategy into execution, ensuring alignment to company priorities and measurable outcomes • Identify systemic inefficiencies and implement durable, scalable solutions • Work with Compliance, Marketing, Legal, Product, Operations, Finance and more to improve critical enterprise processes (such as Concept and Collateral approvals) • Drive data-informed decisions; analyze complex datasets (e.g., JIRA, GSheets, Looker) to identify trends, gaps, and opportunities • Ensure data accuracy and hygiene, improving underlying systems where needed • Develop clear, data-backed insights and recommendations for executive stakeholders • Define and operationalize KPIs to track performance and guide decisions • Use AI to accelerate analysis, streamline workflows, and enhance outputs • Identify opportunities to embed AI into processes and operating models to increase speed and quality • Lead discussions with senior and executive stakeholders, clearly articulating trade-offs and recommendations • Build strong cross-functional relationships and drive alignment across diverse teams • Act as a trusted thought partner to leadership on priorities and decisions • Operate with a strong ownership mindset, accountable for end-to-end outcomes • Prioritize effectively across competing demands, focusing on highest-impact work • Proactively identify risks and drive resolution to maintain momentum

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Principal, Technical Program Management within Research & Development (R&D). About the job Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, simple and smart. Twilio is looking for a Senior Principal Technical Program Manager to help direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate R&D's business impact. You'll set program strategy and lead program teams to successfully deliver business, operational, and technical improvements across Engineering & Product organizations. As a trusted strategic advisor, you will play a critical role in driving alignment, setting priorities, and delivering high-impact programs that advance strategic initiatives. The Senior Principal, Technical Program Management is highly visible and requires a strong balance of strategic insight, execution excellence, and cross-functional leadership. You will navigate seamlessly between big-picture planning and hands-on delivery to ensure key initiatives move forward in a dynamic, scaled agile environment. You'll also be expected to adapt your program portfolio proactively in response to evolving business needs and organizational complexity. Your expertise in your domain areas is regarded as expert level and authoritative, both within R&D and across the company. Responsibilities In this role, you’ll: - Orchestrate the technical strategy and multi-year roadmap for high-impact, cross-organizational technical programs that define the future of Twilio’s platforms. You manage systemic complexity and high-stakes risk while serving as the primary technical point of contact for SVPs and executive leadership on mission-critical programs. - Architect the end-to-end execution framework, including global sequencing logic, multi-tier governance, architectural integration patterns, and enterprise-grade operational success metrics. You ensure the strategy accounts for technical debt retirement and long-term platform health, moving beyond a project plan to build a sustainable delivery engine. - Orchestrate Cross-Portfolio Alignment: Own the master execution roadmap for complex, interdependent product suites. You identify and resolve structural misalignment between engineering roadmaps, surfacing high-stakes tradeoffs and resource reallocations to executive leadership. - Partner deeply with lead engineers/architects to evaluate technical approaches, integration patterns, and operational risks; ensure plans reflect real system constraints, failure modes, and readiness requirements. - Define Systems of Accountability: Establish the organizational "operating system" for high-stakes programs. Beyond RACI, you define the standards for how cross-functional teams interact, ensuring clear ownership across siloed domains when technical priorities conflict. - Anticipate Ecosystem-Wide Impacts: Proactively identify "hidden" technical requirements across the platform (e.g., global security / compliance shifts, complex billing migrations, or observability gaps) and ensure they are integrated into the core technical design, not treated as afterthoughts - Scale R&D Excellence: Design and institutionalize durable program frameworks and technical readiness standards that elevate the execution maturity of the entire global R&D organization. You build the playbooks that become the Twilio standard for large-scale engineering delivery. - Force Multiplier & Mentor: Mentor to Principal TPMs and Engineering Leads. You raise the collective bar for technical risk management, executive storytelling, and high-velocity decision-making. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: - Experience: 12+ years of experience leading massive-scale technical programs in a high-growth, distributed systems and software engineering domain. - Strategic Technical Leadership: Proven ability to influence technical direction and architectural decisions at the VP/SVP level, with a track record of steering programs through complex technical pivots. - Systemic Execution Expertise: Expert-level mastery in defining execution strategies for programs with hundreds of engineers; you have a "spidey sense" for identifying integration risks and failure modes before they manifest. - Executive Influence: Exceptional ability to frame highly technical challenges into strategic business narratives, driving consensus among senior executives with competing priorities. - Architectural Fluency: Deep technical depth in cloud-scale infrastructure, API-first design, and distributed systems. Proven experience influencing Staff/Principal/Distinguished Engineers and challenging assumptions when necessary. - Operational Rigor: Demonstrated success in building and scaling operational readiness frameworks using self-service tools to surface status, actions, and KPIs across a multi-thousand-person R&D organization. - Mastery of Ambiguity: A proven track record of bringing order to chaos, creating high-functioning execution structures in environments where specifications, technologies, and market demands are in constant flux. - Bachelor’s degree in Computer Science, Engineering, a related field or equivalent practical experience. Desired: - Master’s in computer science or engineering or a related field - 5+ years of technical program management at hyperscaler or Fortune 100 cloud software/infrastructure companies. - Domain expertise in global-scale communications (Telephony, SMS, CPaaS) or high-throughput distributed platforms. - Experience leading "company-bet" transformations, such as major cloud migrations or foundational platform re-architectures. Location This role will be remote and based in the United States. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: - Based in Colorado, Hawaii, Minnesota or Vermont : $188,240.00 - $235,00.00 - Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $199,280.00 - $249,100.00 - Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $221,360.00 - $276,700.00 - This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until April 20th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Enablement Solutions Program Manager, Security This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Position Overview: As a Solutions Enablement Program Manager, you will play a crucial role in driving the success and adoption of HPE Networking's Portfolios and Solutions. You will be responsible for designing, implementing, and managing enablement programs that empower HPE Networking's Security sales and technical sellers to effectively position and sell the HPE Networking Security Technology. You will be collaborating with Product Marketing, Product Management, Technical Marketing, and Go-To-Market enablement teams in the Revenue Enablement org. Your ability to lead cross-functional teams will be instrumental in achieving business objectives and driving customer success. Key Responsibilities: - Enablement Program Strategy: Develop a comprehensive enablement program strategy for HPE Networking's SASE & Security portfolio, aligning with overall business goals and sales objectives. - Content Development: Collaborate with subject matter experts, product management, and marketing teams to create high-quality enablement content, including training materials, playbooks, sales guides, demo scripts, solution presentations, and hands-on labs. - Training Delivery: Deliver engaging training sessions, both virtual and in-person, to internal teams, including sales, systems engineers, and channel partners, to equip them with the knowledge and skills required to effectively sell. - Cross-Functional Collaboration: Work closely with product management, engineering, marketing, and other stakeholders to gather feedback, incorporate product updates, and ensure that enablement materials are up to date and aligned with the latest product offerings. - Enablement Metrics and Reporting: Establish key performance indicators (KPIs) to measure the effectiveness and impact of enablement programs. Generate regular reports to track progress, identify areas for improvement, and communicate success to stakeholders. - Industry and Competitive Analysis: Stay abreast of industry trends, competitive landscape, and customer challenges in the campus and enterprise access layer and switching space. Incorporate this knowledge into enablement programs to help position HPE Networking's solutions as industry-leading and differentiated. Qualifications: - Bachelor's degree, relevant industry-based certifications or other certified training is a must. Experience as a field Account Manager or SE is a major plus. - Proven experience (5+ years) in program management, technical sales or enablement roles, preferably within the networking, software aaS, data center, or telecommunications industry. - Strong understanding of cybersecurity concepts, such as: - Threat detection & response - Zero Trust - Identity & access management (IAM) - Cloud security (Azure, AWS, GCP) - Data protection & compliance - Ability to translate technical security concepts into business value messaging. - Familiarity with common cybersecurity frameworks: - NIST, MITRE ATT&CK, CIS controls, ISO 27001. - Understanding of security product categories and how they're sold: - SIEM, XDR, EDR, SASE, DLP, etc. - Strong knowledge of access layer and switching technologies, AI operations, routing protocols, and security considerations. - Excellent presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. - Experience in developing and delivering training programs, including virtual and in-person sessions. - Ability to collaborate effectively with cross-functional teams, including sales, marketing, product management, and engineering. - Strong analytical and problem-solving skills, with the ability to understand and address customer requirements and challenges. - Self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment. - Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. - Certifications such as PMI, is a plus. Joining HPE Networking Networks as a Solutions Enablement Program Manager offers an exciting opportunity to drive the success of cutting-edge AI Driven Network solutions, work with talented professionals, and shape the future of the industry. Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Change Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Collection Management (Inactive), Deadline Management, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Tools, Quality Improvement Processes, Relationship Building {+ 4 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #cybersecurity, #globalIT Job: ServicesJob Level: Master "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 119,500 - 275,000 in Georgia & Missouri & North Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

Why UKG At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Team The Sales Academy Program Manager, GTM Enablement is responsible for building and scaling UKG’s Sales Academy, the central program that defines how we develop, enable, and elevate our customer-facing teams. This role leads the design and execution of a consistent, role-based learning experience for our GTM audience, ensuring alignment to UKG’s sales strategy, product positioning, and go-to-market priorities. About The role Operating at the intersection of Enablement, Sales, Pre-Sales, Revenue Operations, and Analytics, this individual translates business needs and performance data into structured programs that improve productivity, consistency, and revenue outcomes. This role owns the end-to-end program lifecycle, from strategy and design through execution, measurement, and continuous improvement. As a senior individual contributor, this role acts as a program architect and cross-functional leader, driving alignment across stakeholders and establishing the Sales Academy as a core engine for performance across the GTM organization. Key Responsibilities - Own the end-to-end Sales Academy program, including strategy, design, execution, and continuous improvement. - Define program structure and learning journeys across sellers, pre-sales, and BDRs, aligned to GTM priorities. - Partner with Sales, Pre-Sales, Revenue Operations, and analytics teams to identify performance gaps and prioritize program investments. - Translate sales motions, product positioning, and business needs into scalable program frameworks and experiences. - Establish and evolve the operating model for delivering Sales Academy across regions, segments, and roles. - Drive measurable impact on business outcomes, including ramp time, productivity, and adoption of key sales behaviors. - Leverage data, analytics, and AI-enabled insights to assess effectiveness and continuously optimize the program. - Lead cross-functional alignment and governance to ensure consistency, prioritization, and successful execution. Basic Qualifications - 8 to 12 years of experience in program management, enablement, sales, or related GTM functions. - 5+ years of proven experience building and scaling complex, cross-functional programs tied to business or revenue outcomes. i.e. Sales Academy - Prior experience and strong understanding of sales, pre-sales, and BDR roles in a B2B or SaaS environment. - Experience partnering with Revenue Operations, analytics teams, or business analysts to incorporate data into program design. - Demonstrated ability to translate business priorities into structured programs, frameworks, and execution plans. - Experience leading large, cross-functional initiatives with multiple stakeholders and dependencies. - Strong business and analytical acumen, with experience defining success metrics and using insights to guide decisions. - Familiarity with modern enablement tools, learning platforms, sales tools (e.g., Salesforce, Clari, etc.), and AI-supported workflows. - Strong communication and influence skills, with the ability to drive alignment without direct authority. Preferred Qualifications: Experience building or leading sales academy or large-scale onboarding programs. Familiarity with sales methodologies and value-based selling. Experience supporting global GTM organizations. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com The base salary for this position is $145,600 to $200,000, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits