With a career at The Home Depot, you can be yourself and also be part of something bigger. This position will require you to reside in Chicago, IL area or Minneapolis, MN Area Position Purpose: The Manager of Inside Sales Support leads the Inside Sales Support teams that provide both transactional and relationship-driven support to Outside Sales Representatives serving managed account customers. The team is responsible for critical activities including quoting, order processing, and post-sales fulfillment in partnership with Stores, Vendors, Merchants, and Supply Chain, directly contributing to customer loyalty and sales growth. This role is accountable for building and developing high-performing Inside Sales Support teams and strategically enhancing support operations. By collaborating cross-functionally with market-specific sales teams, the Manager drives improvements in service delivery and sales outcomes. The position ensures a customer-focused sales mindset, strong team performance, cross-functional engagement with Stores, Vendor Partners, Merchants, and Supply Chain, and professional development for associates. Additionally, the Manager continuously identifies opportunities to streamline processes, implement best practices, and elevate operational excellence. Success in this role requires strong customer-back thinking, data-driven decision making, boundaryless leadership, and an entrepreneurial mindset, combined with the ability to communicate effectively and foster collaboration with internal and external partners. The Manager cultivates strong, long-term relationships with customers, partners, and suppliers, leveraging these connections to strengthen business partnerships and support sustainable sales growth. Key Responsibilities: - 30% - Customer Service– Communicate effectively and provide timely support, guidance, and resolution for both internal and external customer escalations, driving root-cause analysis and long-term solutions for recurring issues or trends. Collaborate cross-functionally to provide actionable insights to sales leadership, and business partners on customer and associate friction points, identifying opportunities for process and experience improvement. Build trust through fostering and maintaining strong relationships with internal and external customers. - 30% - Ensures Accountability – Identify and address performance deficiencies at all levels. Develop and execute performance improvement plans, training, and coaching strategies that drive exceptional service level standards. Responsible for talent planning activities and the appropriate selection, termination, performance management, and professional development of teams. - 30% - Leadership & Management- Establish clear goals, success measures, and priorities aligned with company objectives. Drives sales performance by embedding a results-oriented mindset, reinforcing accountability for achieving goals, and celebrating wins that strengthen sales momentum. Provide strong, effective leadership through regular performance reviews, coaching and development planning to build associate capability and engagement at all levels. Inspire and motivate teams, fostering a collaborative, high-performance sales culture that prioritizes growth, customer experience, and operational excellence. Cultivate strong relationships with customers, partners, and suppliers through consistent communication, fostering trust and long-term partnerships. - 10% - Plans & Aligns- Solicit feedback and analyze performance data to identify people and process improvement opportunities in partnership with the sales team. Facilitate project work and technology improvements to improve sales productivity Direct Manager/Direct Reports: - This Position typically Reports to Director Inside Sales Support - This position has 5+ Direct Reports Travel Requirements: - Typically requires overnight travel 5% to 20% of the time. Physical Requirements: - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: - Must be 18 years of age or older - Must be legally permitted to work in the United States - Experience in managing sales support teams - Proven ability to drive operational metrics and process improvements - Minimum Education not specified; typically requires relevant experience and/or education in business, management, or related field Preferred Qualifications: - Working knowledge of Microsoft Office Suite - Demonstrated ability to collaborate and work effectively with cross-functional teams - Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers - Excellent written and verbal communication skills - Experience in sales organizations - Strong leadership and coaching skills - Experience with CRM tools (e.g., Salesforce.com, Microsoft suite. - Strong understanding of sales, demand generation, and technology - Experience in customer-focused roles and servicing customer needs Minimum Education: - The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.. Preferred Education: - No additional education Minimum Years of Work Experience: - 2 + years of previous related work experience Preferred Years of Work Experience: - No additional years of experience Minimum Leadership Experience: - 2 + years of previous leadership Experience Preferred Leadership Experience: - No additional years of experience Certifications: - None Competencies: - Builds Effective Teams - Plans and Aligns - Communicates Effectively - Customer Focus - Develops Talent - Drives Results - Manages Conflict - Relationship Building For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $85,000 - $95,000

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from - Equity in a rapidly growing startup backed by top-tier VCs Role Overview As a Manager, Success Advisor - Fintech, you lead and coach a team of specialized growth drivers responsible for helping service professionals (our Pros) unlock the full value of the HCP fintech ecosystem. You oversee the execution of sales strategies focused exclusively on digital payment adoption and consumer financing solutions. You empower your team to act as trusted cash flow specialists, guiding Pros to understand how digital payment capture directly fuels business growth and customer satisfaction. You are responsible for driving the team that serves as the engine for account-level revenue growth. You thrive in developing others to master consultative, multi-conversation selling cycles, ensuring your team builds deep trust with Pros over multiple touchpoints. You lead with a high level of ownership, balancing team performance management with strategic alignment to our broader fintech objectives. This role is ideal for a highly self-sufficient, proactive builder who has proven they can create structure where little exists today. You will be expected to design and iterate on team workflows, operating rhythms, sales plays, and performance management approaches that enable a specialized team to drive fintech adoption and revenue growth. Success in this role requires strong judgment, high ownership, and the ability to move from ambiguity to execution quickly. The right person will combine strong people leadership with operational horsepower, process design capability, and fluency in using AI and automation tools to improve team output, speed, and quality. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Build, lead, and scale a new team of Success Advisors into a high-performing Cash Flow Specialist function - Design and implement the team’s operating model, workflows, sales motions, and performance expectations from the ground up - Test, refine, and continuously improve processes to drive better adoption, conversion, revenue, and team productivity - Lead and mentor a team of Success Advisors to meet and exceed monthly fintech revenue and adoption targets - Oversee a dedicated fintech pipeline sourced from inbound activity, outbound outreach, and cross-functional referrals - Coach team members on leading discovery-first conversations focused on cash flow challenges and revenue growth goals - Ensure the team effectively positions the full fintech product suite: Credit Card Attach, ACH, Instapay, and Consumer Financing - Monitor and manage team activity metrics including call volume, talk time, and attended demos against fintech-specific KPIs - Validate proper closed-won processes by ensuring test transactions are confirmed across the team’s portfolio - Drive cross-functional collaboration with onboarding coaches and Success Advisor leads to optimize warm handoff opportunities - Ensure high data integrity in Salesforce, tracking payment intent paths and Pro status for the entire team - Facilitate regular 1:1s and performance reviews to support the professional growth and skill development of your reports - Stay informed on product and technology developments within the fintech space to provide updated, relevant coaching Qualifications: - 5+ years of experience in customer success, implementation, or sales - 2+ years of experience in people leadership or mentoring others in a sales-driven environment - Bachelor’s degree or equivalent work experience required - Proven track record of driving team performance against measurable sales or adoption metrics - Deep understanding of fintech products and the online payment processing ecosystem (i.e. Salesforce, Stripe) - Experience in managing high-volume, consultative sales cycles with multiple customer touch-points What will help you succeed in this role: - Proven ability to build from scratch, create structure in ambiguity, and scale early-stage processes into repeatable systems - High degree of self-sufficiency, urgency, and proactive ownership; someone who does not wait for direction to solve problems - Strong process design and operational instincts, with the ability to build toward outcomes rather than simply manage existing workflows - Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation - Strong coaching and leadership capabilities with a passion for developing next-generation leaders - Ability to translate complex fintech data and insights into actionable coaching strategies - Established credibility with service professionals from trades such as HVAC, plumbing, or electrical - Resilience and a startup mentality, thriving in a fast-paced and rapidly evolving environment - Excellent written and verbal communication skills with the ability to influence stakeholders at all levels - A commitment to fostering a customer-focused culture within the team - Resilience, adaptability, and a builder mentality suited to a role with significant change, ambiguity, and opportunity Location Dependent Information: This role is open to candidates, with an expected base salary range of $65,900-$74,000 and annual on-target earnings range of $79,500-$88,800 The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Key Responsibilities: - CRM leads management, analysis, and follow-up - Partner Portal quarterly results management, analysis, and follow-up - Distributors events: Invitation and follow-up, checking lists of participants, event feedback, and improvements to increase sales and leads - Ajax events: leads qualification/tracking and participants follow-up - Make outbound calls to potential customers to promote and sell the company's solutions - Respond to inbound sales inquiries and follow up on leads generated by other sales channels - Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements - Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system - Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise - Provide regular updates to the management on performance and progress - Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles) - Prepare proposals and other sales-related materials - Coordinate sales events demonstrations and presentations - Meet or exceed monthly and quarterly sales targets Qualifications: - Proven experience in inside sales, preferably in a B2B environment - Strong verbal and written communication skills in English (at least B2 level) and French (native proficiency). - Goal-oriented mindset with a passion for achieving targets - Ability to build rapport and establish long-term customer relationships - Proficiency in CRM software and MS Office Suite - Self-motivated, resilient, and adaptable to a fast-paced sales environment We offer: - Competitive wages - and a transparent motivation system - A product that sells itself - Freedom to make decisions and implement ideas - A zero-bullshit culture - A strong and well-coordinated team of professionals - Ambitious tasks and challenges - Opportunity to work with the most recognized security system and develop your career We are working to ensure that people's lives are calm and the world safe. Let's become a part of the team that creates in Ukraine a smart and useful global product.

Why OpenlyOpenly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly DifferenceWe created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. - The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. - The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. - The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience. Welcome to your next adventure.At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. - Integrity - Empathy - Teamwork - Curiosity - Urgency We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work. We're committed to Diversity, Equity, & InclusionWe embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Position OverviewThe Inside Sales Team Lead at Openly will lead and develop a group of Agency Success Associates on our inside sales team who are responsible for engaging with appointed insurance agents to increase business growth. This role requires a leader who can build and nurture relationships with insurance agents while driving team performance through effective coaching, technology optimization, and data-driven decision making. This person will hold a key role in coaching and developing the inside sales team. Reporting directly to the Manager of Inside Sales. Key ResponsibilitiesTeam Leadership and Development - Lead, coach, and develop ASAs from the inside sales team - Review performance expectations and areas for improvement through feedback in structured one-on-one meetings - Implement effective training programs to enhance team capabilities and product knowledge - Foster a positive, collaborative, and high-performance team culture Sales Strategy and Execution - Through collaboration with the Manager of Inside Sales, implement sales strategies to increase agent engagement and policy production in line with company objectives - Refine sales processes to improve efficiency and effectiveness of agent interactions - Collaborate with Manager of Inside Sales and other departments as needed to align messaging and identify new growth opportunities Relationship Management - Build and maintain strong relationships with key insurance agency partners - Identify and address agent needs, concerns, and opportunities to strengthen partnerships - Implement strategies to increase agent loyalty and advocacy for Openly products Technology and Operations - Partner with the Sales Operations Manager for implementation and optimization of sales technology tools, QA and coaching platforms, and CRM systems - Analyze sales data to identify trends, opportunities, and areas for improvement - Utilize reporting mechanisms to track team performance and business growth - Collaborate with IT to ensure the team has the necessary technological support to succeed QualificationsRequired Skills and Experience - 3+ years of sales experience with demonstrated success in inside sales, preferably in insurance or related financial services - Proven track record of taking on leadership responsibilities, leading initiatives, and coaching others - Strong understanding of insurance industry, particularly property and casualty insurance - Experience with CRM systems and sales technology tools - Excellent communication, presentation, and interpersonal skills - Data-driven approach to decision making and performance management - Bachelor's degree in business, marketing, or related field Preferred Qualifications - Experience working with independent insurance agents - Experience in account management - Knowledge of homeowners insurance products and underwriting guidelines - Insurance industry designations (e.g., CPCU, ARM, AIC) - Experience in a high-growth environment or startup Compensation & Benefits: Below is the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team. Budgeted Salary Range $86,000—$105,000 USD The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience. Full Salary Range $81,375—$135,625 USD Benefits & Perks - Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it. - Competitive Salary & Equity - Comprehensive Medical, Dental, and Vision Plan Offerings - Life and disability coverage including voluntary options - Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements (Birthing parents may be eligible for additional leave through STD) - 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute. - Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace - Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity. - Be Well Program - Employees receive $50 per month to use towards your overall well-being - Paid Volunteer Service Hours - Referral Program and Reward Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time. U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered. Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law. We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.