• Забезпечувати повний цикл розслідування та координації дій у відповідь на порушення безпеки або робочих процесів • Вести комунікацію з клієнтами та стейкхолдерами під час Data Breach інцидентів • Проводити Root Cause Analysis інцидентів, розробляти превентивні заходи та готувати звітність для топменеджменту • Аналізувати операційні процеси клієнтів з урахуванням інцидентів для виявлення потенційних загроз та формувати рекомендацій щодо проактивного підвищення рівня безпеки • Перевіряти безпеку постачальників, програмних платформ та сторонніх сервісів • Здійснювати аудит нових локацій для найму щодо відповідності стандартам захисту даних і впровадження інструментів безпеки • Готувати документацію та процедури управління інцидентами, а також підтримувати внутрішню базу знань.

VM Engineer - Security operations Department: IT Employment Type: Permanent - Full Time Location: Home India Description The Vulnerability Detection and Remediation SME is responsible for leading the organization's efforts in identifying, assessing, and remediating vulnerabilities across IT infrastructure, applications, and cloud environments. This role requires deep technical expertise, strategic thinking, and the ability to collaborate across teams to ensure a robust security posture. Key Responsibilities - Lead the enterprise-wide vulnerability management program, including detection, prioritization, and remediation. - Conduct regular vulnerability scans using tools like Qualys, Tenable Nessus, Rapid7, and analyze results to identify risks. - Collaborate with IT, DevOps, and application teams to ensure timely patching and remediation of vulnerabilities. - Hands-on experience in patching using different patching tools on different OS, Applications, Cloud and Networks etc. - Develop and maintain vulnerability management policies, procedures, and playbooks. - Provide SME-level guidance on scanning signatures, detection capabilities, and remediation strategies. - Monitor threat intelligence feeds and correlate with internal vulnerability data to assess risk. - Host remediation meetings with stakeholders and track progress of corrective actions. - Ensure compliance with industry standards such as NIST, ISO 27001, PCI-DSS, HIPAA. - Generate detailed reports and dashboards for leadership on vulnerability trends and remediation status. - Support incident response teams with vulnerability exploitation insights and mitigation strategies. - Continuously improve scanning, reporting, and remediation processes through automation and orchestration tools (e.g., Service Now, MS Sentinel, Ansible, Terraform, Splunk Phantom). Skills, Knowledge & Expertise - Bachelor’s degree in computer science, Information Security, or related field. - 5+ years of experience in vulnerability management or cybersecurity. - Strong knowledge of operating systems (Windows, Linux), network protocols, and cloud platforms. - Hands-on experience with vulnerability management platforms (e.g., Qualys VMDR, Tenable.io, Rapid7 InsightVM). - Familiarity with patch management tools (e.g., Intune, Qualys, PatchmyPC, Automox WSUS, etc…). - Excellent analytical, communication, and problem-solving skills. - Experience with threat modeling techniques (e.g., STRIDE, DREAD). - Knowledge of forensic tools and incident response procedures. - Experience in scripting (e.g., Python, PowerShell) for automation. - Familiarity with SIEM platforms (e.g., Splunk, Sentinel, QRadar). - ITIL Foundation certification. - Experience with other ITSM tools and platforms. - Intune / Qulays

• Run daily, weekly, and periodic IT and security checklists • Troubleshoot issues, document fixes, and raise follow-up actions as needed • Perform health checks across infrastructure and DevOps (e.g. uptime, CI/CD, compliance, alerts) • Collaborate with DevOps and InfraOps on platform-level issues • Monitor and action items in the IT support queue with a proactive approach • Prioritize tasks effectively and align timelines with stakeholders • Deliver empathetic, solutions-oriented support across systems, hardware, and software • Identify and propose improvements as you gain business context • Work cross-functionally to implement automation, tooling, and platform enhancements • Contribute to scripts, dashboards, and operational improvements • Feed insights from day-to-day work into long-term strategic initiatives

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Federal Security Operations - SkillBridge Intern to join our Enterprise Security team. This is a remote role, reporting to the Director of Federal Security Operations and Insider Threat. Our Federal Security team is a mission-focused group dedicated to defending critical infrastructure and government data through proactive detection and rapid incident response. We leverage advanced telemetry and automation to identify innovative solutions to complex threats. Together, we foster a high-integrity, security-first culture that ensures our federal customers can operate securely in a cloud-first world. What you’ll do (Role Expectations) - Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track. - Maintain project tracking and customer issue documentation within appropriate systems and databases. - Build and maintain well-established relationships with key customer stakeholders. - Perform welcome calls with customers, describing the service, tools, and process. Who You Are (Success Profile) - You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. - You are driven by innovation. You have a deep curiosity for how things work and believe in the power of technology to accelerate transformation. - You are a pragmatic builder. You are obsessed with creating, iterating, and shipping, and you aren't afraid to roll up your sleeves to build the first version yourself. - You are data-driven. You use data and analytics to find the truth and value evidence over assumptions to drive better outcomes. What We’re Looking for (Minimum Qualifications) - Experience in a Military SOC: Prior experience operating within a Cyber Defensive Operations environment (e.g., NCDOC, CPT, or similar). - Technical Proficiency: Familiarity with SIEM/XDR platforms such as Crowdstrike Falcon Next-gen SIEM, Splunk, or Google SecOps. - Must have 180 days of service or fewer remaining prior to your date of discharge and at least 180 continuous days of active service. - Obtain approval from your unit commander. - MOU must be approved and submitted before start. What Will Make You Stand Out (Preferred Qualifications) - Professional experience or familiarity operating solutions built on Azure, AWS, and GCP. - Experience with Hypervisors such as VMware, Hyper-V, and KVM. - Working knowledge of authentication systems such as SAML, LDAP, and MS Active Directory. #LI-remote #LI-TJ1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.