• Run daily, weekly, and periodic IT and security checklists • Troubleshoot issues, document fixes, and raise follow-up actions as needed • Perform health checks across infrastructure and DevOps (e.g. uptime, CI/CD, compliance, alerts) • Collaborate with DevOps and InfraOps on platform-level issues • Monitor and action items in the IT support queue with a proactive approach • Prioritize tasks effectively and align timelines with stakeholders • Deliver empathetic, solutions-oriented support across systems, hardware, and software • Identify and propose improvements as you gain business context • Work cross-functionally to implement automation, tooling, and platform enhancements • Contribute to scripts, dashboards, and operational improvements • Feed insights from day-to-day work into long-term strategic initiatives

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Federal Security Operations - SkillBridge Intern to join our Enterprise Security team. This is a remote role, reporting to the Director of Federal Security Operations and Insider Threat. Our Federal Security team is a mission-focused group dedicated to defending critical infrastructure and government data through proactive detection and rapid incident response. We leverage advanced telemetry and automation to identify innovative solutions to complex threats. Together, we foster a high-integrity, security-first culture that ensures our federal customers can operate securely in a cloud-first world. What you’ll do (Role Expectations) - Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track. - Maintain project tracking and customer issue documentation within appropriate systems and databases. - Build and maintain well-established relationships with key customer stakeholders. - Perform welcome calls with customers, describing the service, tools, and process. Who You Are (Success Profile) - You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. - You are driven by innovation. You have a deep curiosity for how things work and believe in the power of technology to accelerate transformation. - You are a pragmatic builder. You are obsessed with creating, iterating, and shipping, and you aren't afraid to roll up your sleeves to build the first version yourself. - You are data-driven. You use data and analytics to find the truth and value evidence over assumptions to drive better outcomes. What We’re Looking for (Minimum Qualifications) - Experience in a Military SOC: Prior experience operating within a Cyber Defensive Operations environment (e.g., NCDOC, CPT, or similar). - Technical Proficiency: Familiarity with SIEM/XDR platforms such as Crowdstrike Falcon Next-gen SIEM, Splunk, or Google SecOps. - Must have 180 days of service or fewer remaining prior to your date of discharge and at least 180 continuous days of active service. - Obtain approval from your unit commander. - MOU must be approved and submitted before start. What Will Make You Stand Out (Preferred Qualifications) - Professional experience or familiarity operating solutions built on Azure, AWS, and GCP. - Experience with Hypervisors such as VMware, Hyper-V, and KVM. - Working knowledge of authentication systems such as SAML, LDAP, and MS Active Directory. #LI-remote #LI-TJ1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Reports to: Manager, Security Operations Center Location: Remote West Coast US Compensation Range: $190,000 - $225,000 plus bonus and equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You’ll Do: Huntress is looking for a Principal Security Operations Center Analyst based in the United States to join our quickly growing team. In this role, you will triage, investigate, respond to, and remediate intrusions daily. You’ll be surrounded by passionate individuals who are mission-driven to help protect companies worldwide from cyberattacks. This person will also mentor junior team members, allowing them to grow individually and as a team. The Huntress Security Operations Center is an elite team that wakes up daily to combat threat actors. You will have daily opportunities to progress your analysis skills while being at the forefront of what’s happening in the wild. With the chance to work on various incidents alongside a skilled team, you’ll have the opportunity to accelerate your career and skills, too. Responsibilities: - Function as the lead liaison between the SOC and other Product and Research teams - Help build automation to help reduce the workload on the SOC - Own and complete investigative objectives associated with multi-host intrusions without assistance - Triage, investigate, and respond to alerts coming in from the Huntress platform - Perform tactical forensic timelining and analysis to determine the root cause of attacks, where possible, and provide remediations needed to remove the threat - Understand and perform advanced malware analysis as part of investigating systems and identities - Investigate suspicious Microsoft M365 activity and provide appropriate remediations - Assist in escalations from the product support team for threat-related and SOC-relevant questions - Assist our SOC Support team by engaging with customers via video/phone to explain or describe activity observed by the SOC when needed - Contribute to detection efforts by helping to create or request net new detections, as well as tuning current detections - Provide technical mentorship to more junior team members - Contribute regularly to external-facing Huntress content such as blogs, webinars, presentations, and speaking engagements What You Bring To The Team: - 6+ years of experience in a SOC, Incident Response, or Forensics role - Ability to explain possible complex alerts/events in a non-complex way, both written and verbal - Proven mentoring experience and skills to junior team members, helping them to grow individually and as a team - Understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis) - Demonstrated experience with Windows, Linux, and/or macOS as an attack surface - Strong understanding and experience with Threat Actor Tools and techniques: (MITRE ATT&CK Framework, PowerShell & Command Prompt Terminals, WMIC, Scheduled Tasks, SCM, Windows Domain and host Enumeration Techniques, Basic Lateral Movement Techniques, Basic Persistence Mechanisms, Basic Defense Evasion Techniques, other offensive/Red Team TTPs) - Strong experience with Windows Administration or Enterprise Domain Administration and upkeep (Active Directory, Group Policy, PowerShell, Windows Server Update Service, and Domain Trusts) - Strong experience with M365/Cloud attack techniques - Demonstrated equivalent of self-guided study experience Preferred Qualifications: - Experience with scripting languages (such as PowerShell, Python, Bash, PHP, JavaScript, or Ruby) - Demonstrated experience on platforms like HackTheBox, TryHackMe, Blue Team Labs Online, etc. - Participation in cybersecurity competitions such as Capture the Flag, the Collegiate Cyber Defense Competition, etc. - Familiarity with MSP tools such as RMMs - Previous experience in an MSP/MSSP/MDR role What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

• Integrates development, security, and operations disciplines to deliver secure, automated, and continuously improving software and infrastructure delivery pipelines • Designs and implements CI/CD pipelines • Automates security scanning and compliance checks within the development lifecycle • Ensures all cloud-deployed software and infrastructure meet security policies before reaching production • Works across engineering and security teams to embed security as a mission enabler • Implements and maintains DevSecOps toolchains • Designs secure deployment architectures for containerized workloads • Establishes monitoring and alerting capabilities that support compliance with FISMA controls • Contributes to cloud security baselines and provides technical guidance on hardening approaches • Supports incident response activities related to cloud-hosted systems