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Smarter Technologies logo
Smarter Technologies

The Automation and Insights Platform for Healthcare Efficiency

Bilingual Patient Access Specialist

BilingualBilingualFull TimeRemoteJuniorTeam 10,001+Since 2025H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

60 days ago

Salary

$17 / hour

Seniority

Junior

High School1 yr expEnglishSpanish

Job Description

Bilingual Patient Access Specialist

Smarter Technologies

• Answer a high volume of calls a day using a multi-line phone. (80+ calls/day) • Schedule appointments for multiple clinical sites according to client-specific protocols. • Gather & input patient demographic and insurance information into the practice management system. • Report complex clinical issues to the appropriate supervisor/client partner. • Document call activity, outcomes, and other notes as needed in the client system. • Work collaboratively with colleagues to meet the goals and objectives of the department. • Assist callers and navigate them to the appropriate resources. • Must meet all attendance and performance standards.

Job Requirements

  • Bilingual in English/Spanish
  • Must be able to read, write and speak Spanish fluently
  • 1 year of experience in healthcare patient service
  • 1 year of experience handling a high volume of inbound calls
  • Experience using an EMR and scheduling software
  • Excellent communication skills over the phone
  • Strong Internet Speed & access to router via Ethernet Cord (Minimum speed: 20mbps Download & 6mbps Upload)

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