Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE The Director, Fan Engagement & Culture sits within the Brand Fulfillment organization and is responsible for how Live Nation’s owned and operated venues listen to, engage with, and respond to fans across digital channels. This role oversees community engagement, AI-enabled customer engagement, escalation and crisis response, social listening, and helps identify fan-driven storytelling opportunities through UGC and creators. This leader serves as the voice of the fan inside the organization - translating fan sentiment and behavior into actionable insights that inform brand, social, lifecycle, and line-of-business marketing strategies. WHAT THIS ROLE WILL DO Fan Engagement & Community Strategy - Lead the overall fan engagement and community management strategy across owned digital platforms. - Define and maintain engagement best practices, tone guidelines, and response standards across our owned and operated venues. - Ensure consistent, fan-first engagement while allowing for local nuance and market-specific needs. Customer Engagement, AI & Escalation - Oversee AI-enabled customer engagement tools, defining response philosophy, guardrails, and escalation triggers. - Partner with Venue Operations, Communications and to manage escalation workflows and sensitive issues. - Support high-volume moments & customer service recovery needs with calm, coordinated engagement strategies. Culture, UGC & Creator Strategy - Lead strategies for identifying, sourcing, and amplifying organic fan content across venues. - Oversee creator and influencer identification, engagement, and integration into broader storytelling efforts. - Ensure all externally sourced content aligns with brand, legal, and quality standards. Audience Insights & Social Listening - Own social listening and fan sentiment analysis across platforms. - Translate insights into strategic recommendations that inform brand storytelling, channel strategy, and lifecycle planning. - Establish regular reporting and insight-sharing rhythms with cross-functional partners. Team Leadership - Lead and develop a team of fan engagement and culture professionals. - Foster a collaborative, inclusive, and innovative team culture. - Serve as a central point of contact for internal stakeholders related to fan engagement and community strategy. WHAT THIS PERSON WILL BRING - 8+ years of experience in audience engagement, community management, digital marketing, or social strategy. - Strong understanding of fan culture, digital platforms, and evolving social trends - Experience managing customer engagement or CX workflows, including escalations. - Excellent communication and collaboration skills. - Ability to operate effectively in a fast-paced, matrixed organization. BENEFITS & PERKS Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: - HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) - YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days - WEALTH: 401(k) program with company match, stock reimbursement program - FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support - CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment - OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

We are seeking a high performing Director, Business Development, Danaher Diagnostics. This role will be responsible for: - Assisting in aggressively growing the size of the business over the next three to five years through a combination of above-industry organic growth and strategically attractive acquisitions that will deliver strong returns on capital - Supporting business leaders in driving proprietary market insights including market segmentation and financial analysis - Serving as project leader in conducting market and target company diligence, including management of cross-functional diligence teams - Building an M&A funnel - Cultivating mid- near- and long-term target relationships The successful candidate will: - Become the expert on adjacent and non-adjacent spaces through primary, proprietary market work - Connect disaggregated technical and commercial domains to identify sources of value - Distill various data inputs to succinct, proprietary insights to enable decision making - Rapidly identify and communicate the business levers that define winning and losing - Convince senior decision makers of market attractiveness - Partner with Danaher’s Corporate Development team to successfully execute deal Key Requirements The essential qualifications of the role include: - Bachelor's degree (Engineering, Biology or Chemistry preferred) - PhD or MBA preferred - 3+ years in a top-tier consulting firm or equivalent experience in business strategy or business development, with substantial acquisition diligence and financial modeling experience - Experience in M&A target cultivation, deal execution and integration - 3+ years domain experience in diagnostics industry or adjacent industry experience (e.g., medical device, life sciences, science and technology tools) At DH Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for DH Diagnostics can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.

• Execute Next Gen Immunology cross-portfolio engagement plans with field and HQ partners that inform US medical priorities and support launch readiness for first/best-in-class therapies. • Use CRM insights and reports to prioritize initiatives, time engagements, and tailor content; demonstrate proficiency with Sanofi’s Scientific Engagement Model (SEM) to shape the external ecosystem. • Gather, collate, and disseminate cross-TA clinical insights; translate patterns into strategic recommendations for the Next Gen Immunology Franchise team. • Deploy innovative digital channels to expand reach, enhance scientific depth, and improve continuity of HCP engagement. • Build advocacy and prepare the landscape for launch through appropriate engagement with key decision-makers and experts. • Contribute to US medical plans, adapt/create field scientific materials (MMRC-reviewed), support advisory activities, and coordinate congress execution with internal partners. • Champion cross-TA field innovation and field excellence initiatives to differentiate Sanofi’s medical education offering with a focus on KOLs, high burden HCPs, and APPs. • Collaborate and drive the development and management of Next Gen Immunology strategic and innovative educational content and programs across TAs and track Next Gen Immunology educational program metrics (reach, quality, impact) using CRM and analytics to continuously improve stakeholder programming. • Implement medical modernization initiatives, including digital and AI tools for the US field teams.

Summary: The Director, Servicing Governance Oversight leads the design, execution, and continuous improvement of servicing governance and audit programs across the organization. This role is responsible for developing new audit test requirements, enhancing existing control frameworks, and ensuring compliance with regulatory, investor, and internal policies. This position requires deep expertise in mortgage servicing operations, regulatory compliance, and risk management, along with strong technical capabilities in data analysis and reporting. The Director will leverage data platforms such as Snowflake, SQL, and business intelligence tools to monitor performance, identify risks, and drive actionable insights. Essential Job Duties and Responsibilities: - Develop, implement, and maintain servicing governance frameworks across all lines of business. - Design and execute audit testing strategies, including development of new test requirements and enhancement of existing controls. - Ensure compliance with regulatory, investor, state, and federal guidelines. - Lead servicing audits and control assessments, identifying gaps, risks, and remediation strategies. - Partner with Compliance, Legal, Risk, and Operations teams to ensure alignment with regulatory requirements. - Oversee and manage third-party/vendor relationships including performance monitoring and compliance adherence. - Develop and maintain control documentation, audit procedures, and governance standards. - Utilize Snowflake and SQL to extract, analyze, and validate servicing data. - Build dashboards and reporting using Tableau or similar tools. - Analyze large datasets to identify trends, risks, and control failures. - Establish and track key risk and performance indicators. - Lead issue management and remediation efforts. - Provide executive-level reporting on audit outcomes and risks. - Continuously improve governance processes. - Lead and mentor team members. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Deep understanding of government regulations and policies, particularly in the mortgage industry - Excellent knowledge of compliance frameworks and audit processes related to mortgages - Strong leadership and team management skills - Exceptional communication and negotiation skills - Analytical and strategic thinking abilities - Minimum of 10 years of experience in government relations, compliance, audit, and mortgage roles - Proven track record of successfully managing mortgage compliance and audit functions - Experience working with regulatory agencies, government officials, and mortgage industry stakeholders Education and/or Experience: - Bachelor’s degree in Business, Finance, Analytics, or related field required - 8–10 years of mortgage servicing experience in compliance, audit, or governance - Strong knowledge of servicing regulations and investor guidelines - Experience developing audit frameworks and control testing - Hands-on experience with Snowflake or similar platforms - Advanced SQL and data analysis skills - Experience with Tableau or BI tools - Experience managing vendors and third-party oversight - Strong leadership experience Certificates, Licenses, Registrations: - None Required Work Complexity: Problems and issues faced are difficult. Problems typically impact multiple departments. Problems are typically solved through drawing from prior experience and analysis of issues. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.