• Spend meaningful time with students, customers, and internal users to understand their problems and unmet needs. • Evaluate opportunities against business value and user impact, and make the final call on what the team pursues. • Recruit participants, facilitate sessions, synthesize findings, and ensure user research changes what gets built. • Define the business case and scope for each initiative before anyone starts building. • Translate scope and user research into a requirements document. • Engage directly with prototypes as they develop, reacting alongside your designer and engineer. • Run regular demos with working software to gather feedback. • Own the go/no-go decision at release, monitor post-release performance, and feed learnings back into prioritization.

• Own the full product roadmap and AI strategy and adoption • Run continuous discovery with frontline clinic staff — shadow workflows, interview physicians and admins, and translate findings into clear requirements • Lead build vs. buy decisions for each layer, evaluating vendors against in-house options • Define success metrics for every initiative and track them post-launch • Partner with engineering, data, and clinical teams to ship on time and on scope • Present roadmap progress and outcomes to executive leadership and clinic partners

Summary Agile Product Management serves as the internal voice of the customer. Defines Program Backlog in business terms via program epics and supports epic decomposition into features. Responsible for the scope of work that the Core Systems Platform and its respective Agile Release Train's (ART) will complete, and the vision and roadmap for the Platform. Must be aware of other work being completed within the Portfolio so that they can help teams proactively manage risks and dependencies. The incumbent owns the output for the Platform. Utilizes in-depth professional knowledge but is guided by functional practices and well defined management precedents. Focuses on implementing and executing strategies within own department/discipline/team. Responsibilities - Works with the Agile Release Trains (ARTs) and Experience Group Owners (Product Management) to initiate the delivery activities necessary to realize the business benefits of the Epic - Ongoing responsibilities for stewardship and follow-up of initiated Epics, ensuring the defined success criteria is realized - Works with stakeholders and subject matter experts (SMEs) to define the Epic and its potential benefits, establishes the Cost of Delay (CoD), and identifies business sponsors; responsible for acceptance of the Epics - Works with the delivery teams to size the Epic and provide input to the economic prioritization based on a Weighted Shortest Job First (WSJF) model - Provides guidance to the ART(s) on the Epic context of the target Features - Participates in Program Increment (PI) Planning, System Demo, and Solution Demo when critical to the Epic - Reports on progress of the Epic to the sponsoring Stakeholder Owner - Works with Agile teams that perform research spikes, creates proof of concepts, mock-ups, etc. - Serves as a SME for system development and/or enhancement projects for new or existing applications/processes - Can think about the 'What' and how it impacts the 'How' - Supports business readiness activities Qualifications: - Past experience working with technology teams, or the ability and interest to learn how to work with technology teams - Bachelor’s degree preferred - 7 years plus years experience in Healthcare environment required - Working knowledge of claim systems, billing and banking systems preferred - Ability to translate business needs into actionable business rules and requirements - Excellent communication, interpersonal and relationship management skills - Must have strong business skills and experience, with in depth understanding of business - Ability to work independently and within a team environment - Strong collaboration, negotiation and leadership skills - Ability and experience working across different functional areas in a matrix environment - Ability to think critically with respect to improvement of end-to-end business process - Proven ability to foster collaboration, value others perspectives, and gain support and buy-in for organizational proposals. - Ensures Accountability, can Drives Results - Action Oriented - Good Decision Quality Agile experience required - 25% travel If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 116,200 - 193,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity This position is a strategic product line owner in the company and is responsible for overall growth and profitability of assigned product lines (Predictive Analytics, Velera AI Assistant). The position will design the product vision, cultivate and execute strategies, conduct technical analysis and execution, monitor product compliance and mandates, create business plans and deliver sales support to drive profitability and penetration results. The incumbent will develop and manage budget for each assigned product and any associated marketing campaigns. In addition, this position will gather and prioritize product, market drivers, industry trends, customer requirements, and launch new business and technical solutions to help deliver winning payment solutions to the industry. Day in the Life - Create, manage, and implement an annual strategic plan, marketing plan and budget and administer all plans to ensure alignment with company objectives. - Responsible for forecasting line revenue and profitability by gathering and analyzing internal capabilities and capacity, market demand, and external competitive information. - Manage and direct development of all product commercialization duties, inclusive of sales strategies focusing on solution differentiation, pricing comparisons, advertising methodology, marketing approach, competitive comparisons, and cost/benefit analysis for solution participants. - Partner with Marketing Services to create and prepare advertising and promotional materials for products and solutions for member credit unions and consumers. - Partner with member credit unions and advisory group credit unions for select market evaluation, research, surveys, focus groups, and pilot testing. - Be an expert on market trends effecting solution offerings to maximize market opportunities and minimize the negative effects of competitive activity. - Create and publish or present thought leadership regarding trends and usage of assigned product lines. - Ensure effective communication of pertinent information to internal staff and external member-owners relating to new solution initiatives and existing solution enhancements. - Lead and participate in meetings to support the executive committees throughout developmental stages to track and communicate progress; participate in various Velera, Vendor, Partners, financial institution executives or other advisory groups or committees. - Maintain current knowledge of the latest industry trends and integrate them into product line where appropriate; consult credit unions on best practices relating to product. - Communicate and routinely update solution performance information to senior leadership. - Represent and support Velera personnel at sales meetings, vendor and partner meetings, trade shows, financial institution site visits and association functions. - Direct the development of product documentation, procedures, training and marketing materials. - Conduct technical analysis, determine technical product direction and direct development. Qualifications: - Bachelor’s degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required. - Combined seven (7) years of experience in product management, agile project management, product marketing, technical product implementations, and/or business systems analysis supporting technical products required, with a minimum of two (2) years in product management required. - Functional knowledge of Predictive Analytics and Velera AI Assistant is highly preferred. - Experience using data visualization software such as Power BI and Tableau is preferred. - Experience using Data Bricks, Snowflake, basic SQL and basic API knowledge is preferred. - Experience with product budgeting and revenue forecasting required. - Experience with the financial, credit union industry and core or account processing required. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $95,800.00 - $124,500.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! - Competitive wages - Medical with telemedicine - Dental and Vision - Basic and Optional Life Insurance - Paid Time Off (PTO) - Maternity, Parental, Family Care - Community Volunteer Time Off - 12 Paid Holidays - Company Paid Disability Insurance - 401k (with employer match) - Health Savings Accounts (HSA) with company provided contributions - Flexible Spending Accounts (FSA) - Supplemental Insurance - Mental Health and Well-being: Employee Assistance Program (EAP) - Tuition Reimbursement - Wellness program - Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.