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Zendesk logo
Zendesk

Headquartered in San Francisco, California, Zendesk is a computer software company offering effective customer support software that enables companies to deploy

GTM Strategy, AI Operations Intern

Location

Texas

Posted

75 days ago

Salary

$31 - $61 / hour

Seniority

Entry Level

Bachelor DegreeEnglishSQL

Job Description

GTM Strategy, AI Operations Intern

Zendesk

• Conduct market and competitive analysis (ICP, segmentation, positioning, messaging). • Synthesize insights into clear recommendations for Sales leadership. • Support strategic GTM initiatives that improve focus and efficiency. • Design and test AI workflows that improve sales productivity (e.g., discovery prep, competitive battlecards, pitch personalization). • Create a lightweight “AI Playbook” documenting prompts, workflows, and use cases. • Identify measurable efficiency or quality improvements. • Shadow sellers and Solutions Consultants to understand the full sales motion. • Help refine a product pitch or demo narrative. • Deliver a final capstone presentation to GTM leadership.

Job Requirements

  • Currently pursuing a Bachelor’s degree in Business, Economics, Engineering, Data Science, Computer Science, or a related field
  • Rising junior or senior preferred (exceptional sophomores considered)
  • Available full-time for 10 weeks
  • Must be actively enrolled in a university prior to and post internship completion
  • Demonstrated analytical ability through coursework, projects, or prior internships
  • Exposure to CRM or analytics tools (Salesforce, HubSpot, Looker, SQL)
  • Experience using AI tools (ChatGPT, Claude, etc.) for structured work
  • Prior internship, case competition, startup, or leadership experience

Benefits

  • Monthly wifi stipend included!

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