Your Opportunity Director, Decisioning and Credit Risk Platforms Remote The Director of Decisioning & Credit Risk Platforms role is critical to advancing our organization’s ability to make precise, timely, and high-impact operational decisions through systematic automation and optimization of business processes. This position is responsible for overseeing and ensuring the delivery of robust, scalable, and high-performing decision support systems that directly support secured strategic objectives, regulatory compliance, and operational excellence. This role additionally involves directing a team of developers and analysts, ensuring adherence to coding paradigms and practices that conform to organizational standards, and fostering collaboration across key business units. The Director will play a pivotal role in driving strategic decision-making, optimizing underwriting systems, and managing the technical execution of credit risk initiatives to support secured loan underwriting and other back-office systems. What We Offer Benefits and Perks* - Uncapped Flexible Paid Time Off. - Paid on-the-job training and a comprehensive new hire program. - Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. - Performance-based career advancement. - Educational Reimbursement Program. - Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). - Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. - Company-Sponsored Life and AD&D Insurance. - Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. - Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. - Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. - A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You’ll Do - Essential Duties and Responsibilities - Digital Innovation. Spearhead the end-to-end digital transformation of secured credit risk decisioning, leveraging AI/ML, advanced analytics, and systematic automation to optimize underwriting, portfolio management, and fraud detection. - Strategic Transformation. Contribute to the Credit Risk conversation throughout the company, using statistical data analysis and business acumen to propose new and innovative solutions to improve portfolio performance. - Executive Leadership. Oversee the development and continuous improvement of the credit risk decision engine platform, ensuring it aligns with organizational goals and regulatory requirements, with direct impact on portfolio and company P&L. - Team Management. Lead and mentor a team of developers and analysts, providing guidance on best practices, technical strategies, and professional development. - Cross-Functional Collaboration. Function as the primary liaison between Credit Risk, Operations, Legal/Compliance, IT, Product, and other business units to align decision strategies with organizational objectives. - Project Prioritization. Evaluate and prioritize, along with Credit Risk Strategy leaders, new underwriting and remarketing strategies and policies into scalable technical designs, ensuring alignment with operational and regulatory requirements. - Quality Assurance. Oversee testing life cycles, including User Acceptance Testing (UAT), integration and regression testing, as well as post-implementation validation, to ensure robust and error-free implementation. - Data and Technology Management. Collaborate with IT development teams to define new data needs and improve existing processes, including integration with relational and NoSQL databases, REST/SOAP web services, and other cloud-native technical enhancements. - Reporting and Analysis. Direct the creation of reporting and analytical tools to monitor and enhance credit risk performance and process effectiveness. What We’re Looking For – Qualifications and Skills - 10+ years of experience as a Credit Risk Analyst, Decision System Analyst, Rules Developer, or a related field, with 3+ years of experience in a direct, supervisory capacity overseeing multiple developers / analysts. - Proficiency in decision engine software (e.g., Provenir Cloud 2.0, GDS Link). - Proficiency in decision science implementation and methodologies. - Proficiency in various relational databases and management tools, including SQL Server, MariaDB, PostgreSQL or similar tools. - Proficiency in NoSQL databases, such as MongoDB and DynamoDB. - Deep knowledge of REST/SOAP API web services, JSON/XML data structures, and the technical integration best practices thereof. - Technical expertise in AI/ML, and functional skills with the implementation and integration of statistical model code (SAS, R, Python). - Proven ability to lead cross-functional teams and drive strategic initiatives in a fast-paced, collaborative environment. - Exceptional analytical and critical thinking skills, with a focus on logical design and effective implementation. - Strong oral and written communication and people skills to influence and align diverse stakeholders. - Master’s degree in business administration, financial management, information technology, data analytics, or a related field. - Prior experience in financial services and a proven record of delivering measurable improvements in credit and fraud risk processes. Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’d thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer. “Please note, we do not accept unsolicited resumes from third-party recruitment firms or agencies.”

• Serve as a medical authority and strategic partner across Abbott HF programs, contributing expert clinical insight throughout the product lifecycle. • Provide medical leadership and expert opinion across product development, clinical research, post‑market surveillance, quality, and compliance activities. • Develop and maintain medical assessments, including medical platform documents, health hazard assessments, and risk/benefit evaluations. • Serve as the medical representative on risk evaluation and investigation teams, contributing clinical judgment to quality and safety initiatives. • Support clinical research activities, including Investigator‑Initiated Studies (IIS) and Research Grant programs, with regional responsibility. • Provide medical input to regulatory, quality, and field communications, including technical bulletins, customer letters, and quality directives. • Partner with commercial and marketing teams by providing appropriate medical insight for promotional activities in accordance with regulatory and compliance standards. • Engage directly with customers, investigators, and internal stakeholders on medical and scientific questions, including appropriately documented off‑label discussions. • Contribute to professional education programs, scientific exchange, and congress activity. • Assist the Chief Medical Officer with key opinion leader (KOL) engagement and interactions with professional societies and external stakeholders. • Support new product development by providing medical input on clinical strategy, usability, and patient impact.

• Initiating, directing and supervising analytical functions within Cencora’s Controlled Substance Monitoring Program (CSMP) • Oversees investigations mandated by CSMP like ongoing due diligence and suspicious order monitoring • Supervises staff and makes final decisions for customer reviews of controlled substances • Liaison for state/federal authorities including the DEA • Develops and implements training related to monitoring and analytics • Ensures compliance with all aspects of the CSMP • Manages various vendor relationships with external CSMP contractors/consultants • Responds to inquiries and investigations of diversion of pharmaceutical controlled substances

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE The Director, Fan Engagement & Culture sits within the Brand Fulfillment organization and is responsible for how Live Nation’s owned and operated venues listen to, engage with, and respond to fans across digital channels. This role oversees community engagement, AI-enabled customer engagement, escalation and crisis response, social listening, and helps identify fan-driven storytelling opportunities through UGC and creators. This leader serves as the voice of the fan inside the organization - translating fan sentiment and behavior into actionable insights that inform brand, social, lifecycle, and line-of-business marketing strategies. WHAT THIS ROLE WILL DO Fan Engagement & Community Strategy - Lead the overall fan engagement and community management strategy across owned digital platforms. - Define and maintain engagement best practices, tone guidelines, and response standards across our owned and operated venues. - Ensure consistent, fan-first engagement while allowing for local nuance and market-specific needs. Customer Engagement, AI & Escalation - Oversee AI-enabled customer engagement tools, defining response philosophy, guardrails, and escalation triggers. - Partner with Venue Operations, Communications and to manage escalation workflows and sensitive issues. - Support high-volume moments & customer service recovery needs with calm, coordinated engagement strategies. Culture, UGC & Creator Strategy - Lead strategies for identifying, sourcing, and amplifying organic fan content across venues. - Oversee creator and influencer identification, engagement, and integration into broader storytelling efforts. - Ensure all externally sourced content aligns with brand, legal, and quality standards. Audience Insights & Social Listening - Own social listening and fan sentiment analysis across platforms. - Translate insights into strategic recommendations that inform brand storytelling, channel strategy, and lifecycle planning. - Establish regular reporting and insight-sharing rhythms with cross-functional partners. Team Leadership - Lead and develop a team of fan engagement and culture professionals. - Foster a collaborative, inclusive, and innovative team culture. - Serve as a central point of contact for internal stakeholders related to fan engagement and community strategy. WHAT THIS PERSON WILL BRING - 8+ years of experience in audience engagement, community management, digital marketing, or social strategy. - Strong understanding of fan culture, digital platforms, and evolving social trends - Experience managing customer engagement or CX workflows, including escalations. - Excellent communication and collaboration skills. - Ability to operate effectively in a fast-paced, matrixed organization. BENEFITS & PERKS Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: - HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) - YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days - WEALTH: 401(k) program with company match, stock reimbursement program - FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support - CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment - OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.