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Contract Technical Writer – Digital Learning & Product Documentation
Location
India
Posted
66 days ago
Salary
0
Seniority
Senior
Job Description
Contract Technical Writer – Digital Learning & Product Documentation
Infopro Learning, Inc
• Create and update user guides with step-by-step instructions, screenshots, and troubleshooting notes • Develop video scripts aligned to screen recordings, including narration, on-screen actions, and timing cues • Capture and annotate screen recordings to support documentation and video development • Gather inputs from demos, recordings, SMEs, and product updates • Convert raw inputs into structured, task-based documentation • Validate content for accuracy and alignment with product functionality • Manage content through defined review stages, incorporating feedback from multiple stakeholders • Track approvals, revisions, and final sign-off • Prepare and package content for publishing within internal platforms or knowledge bases • Track progress, updates, risks, and dependencies using project management tools • Maintain consistency in terminology, formatting, and documentation standards • Identify and document product issues or gaps with clear reproduction steps
Job Requirements
- 3+ years of technical writing experience, ideally supporting software or digital platforms
- Strong ability to translate demos and recordings into clear, task-based documentation
- Advanced Microsoft Word skills (structured formatting, styles, tables, visuals)
- Experience capturing and annotating screens (e.g., SnagIt or similar tools)
- Experience writing scripts for instructional or product videos
- Proven ability to manage review cycles and incorporate stakeholder feedback
- Strong attention to detail and ability to identify inconsistencies or defects
- Clear, concise writing style with strong organizational skills
- Nice to Have: Experience with knowledge base or help center publishing workflows
- Familiarity with agile environments and working with product teams
- Basic image editing and content QA experience
- Exposure to AI tools to support writing or workflow efficiency
Benefits
- Steady, long-term engagement
- Consistent deliverables
- Clear impact on user adoption and experience
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