Infopro Learning, Inc

• Design and Develop eLearning Content • Create engaging eLearning courses using Articulate Rise • Apply instructional design principles to transform source content into effective learning experiences • Build knowledge checks, interactions, and assessments aligned to learning objectives • Ensure content meets SCORM and LMS compatibility requirements • Follow established templates, branding standards, and style guides • Create Storyboards and Learning Content • Develop clear, structured storyboards that guide course development • Translate source materials and stakeholder inputs into engaging learner experiences • Organize content into logical learning flows that support retention and application • Incorporate feedback quickly and accurately • Support Quality and Delivery Excellence • Conduct thorough self-review and quality assurance checks • Ensure courses function correctly across devices and learning platforms • Meet project timelines while maintaining high-quality standards • Proactively communicate risks, questions, and progress updates • Leverage AI and Modern Development Tools • Use GenAI tools such as ChatGPT, Claude, or similar platforms to support content development and productivity • Apply best practices when using AI-assisted workflows • Contribute ideas that improve efficiency and learner experience quality

• Develop and execute change management plans that support business transformation initiatives • Create and maintain stakeholder engagement, communications, and adoption plans • Develop communications and change-related deliverables, including presentations, stakeholder updates, leadership communications, end-user resources, FAQs, toolkits, and supporting materials • Prepare executive-ready PowerPoint presentations and communications for leadership and project stakeholders • Coordinate communication review, approval, and feedback processes across multiple stakeholder groups • Support stakeholder engagement, readiness, adoption, and feedback activities throughout the project lifecycle • Maintain change management project plans, schedules, trackers, and related documentation • Coordinate and support webinars, workshops, stakeholder meetings, and other change-related activities • Monitor progress, identify risks or gaps, and adjust plans as project needs evolve

• Develop and execute change management plans that support business transformation initiatives • Create and maintain stakeholder engagement, communications, and adoption plans • Develop communications and change-related deliverables, including presentations, stakeholder updates, leadership communications, end-user resources, FAQs, toolkits, and supporting materials • Prepare executive-ready PowerPoint presentations and communications for leadership and project stakeholders • Coordinate communication review, approval, and feedback processes across multiple stakeholder groups • Support stakeholder engagement, readiness, adoption, and feedback activities throughout the project lifecycle • Maintain change management project plans, schedules, trackers, and related documentation • Coordinate and support webinars, workshops, stakeholder meetings, and other change-related activities • Partner closely with project teams, business stakeholders, and leadership to ensure change activities remain aligned with project objectives and timelines • Monitor progress, identify risks or gaps, and adjust plans as project needs evolve • Leverage Microsoft Copilot and other productivity tools to accelerate content development and administrative tasks

• Support project coordination activities across multiple workstreams • Maintain project plans, action logs, status reports, and tracking tools • Develop and update executive-facing PowerPoint presentations and reporting materials • Draft stakeholder communications, meeting summaries, and follow-up actions • Coordinate meetings, document decisions, and track progress against commitments • Help prepare leadership updates and transformation program communications • Partner closely with senior project and change leaders to keep initiatives moving forward • Utilize tools such as Microsoft PowerPoint, Excel, Teams, and AI-enabled productivity tools to improve efficiency and communication quality

• Design enterprise learning solutions, mentor designers, and partner with global stakeholders. • Lead Learning Solution Design • Design end-to-end learning solutions using Infopro's Intelligent Design Framework (IDF) • Create learning strategies, high-level design documents, storyboards, scripts, content outlines, and design blueprints • Develop engaging eLearning, microlearning, simulations, blended learning programs, and performance support solutions • Translate complex business requirements into learner-centered experiences • Partner with subject matter experts to transform knowledge into effective, actionable learning content • Leverage GenAI tools to accelerate content development, curation, personalization, and iteration • Conduct learning needs analyses and identify performance gaps • Recommend appropriate learning approaches, modalities, and deliverables • Facilitate conversations with clients and stakeholders to align learning solutions with business objectives • Define success measures and learning outcomes • Contribute learning expertise to solutioning and proposal development efforts • Perform job-task analysis and competency mapping where appropriate • Provide day-to-day guidance and coaching to a team of instructional designers • Review storyboards, scripts, and learning deliverables to ensure quality and consistency • Share best practices in instructional design, learning experience design, and stakeholder management • Help balance workloads and support successful project execution • Stay current with emerging learning technologies, AI tools, and industry trends • Identify opportunities to improve learning effectiveness and development efficiency • Establish and model best practices for AI-enabled learning design • Apply quality standards throughout the learning development lifecycle • Support continuous improvement initiatives across the learning design function

• Lead learning requests from early discovery through execution • Serve as the primary point of contact for incoming learning requests across multiple functional academies • Lead discovery conversations to understand business goals, audience needs, timelines, constraints, and desired outcomes • Advise stakeholders on the most effective learning approach, including existing content, custom development, blended solutions, or external programs • Translate complex or evolving requests into practical, scalable learning solutions and clearly defined requirements • Bring structure and clarity to fast-moving initiatives involving multiple stakeholders and workstreams • Partner with internal design, development, LMS, and delivery teams to guide execution from intake through rollout • Ensure requirements, storyboards, timelines, and deliverables are aligned before work begins • Coordinate custom learning development requests and maintain momentum across multiple concurrent initiatives • Connect stakeholders, teams, and processes to ensure smooth execution and consistent learner experiences • Support coordination of external vendors and learning partners as needed • Identify and curate relevant learning content from LMS platforms and internal libraries • Partner with LMS administrators to manage course assignments, enrollments, learner groups, and audience tracking • Support live and virtual learning sessions through scheduling, communications, and learner coordination • Maintain organized learning resources aligned to academy and business priorities • Build and coordinate communication plans for learning launches and ongoing engagement initiatives • Draft learner-facing communications and stakeholder updates • Coordinate approvals, rollout activities, timelines, and dependencies across teams

• Support day-to-day Workday Learning administration and operations • Manage learner assignments, enrollments, and completion tracking • Support reporting, audits, and compliance-related LMS activities • Troubleshoot learner access, assignment, and completion issues • Support stakeholders, managers, instructors, and learners across global teams • Maintain operational accuracy across LMS workflows and reporting • Assist during transition activities from Saba to Workday Learning • Utilize Excel for reporting, tracking, and operational analysis

• Own Saba LMS operations for a large-scale learning program • Manage day-to-day operations within the Saba LMS, including course uploads, enrollments, and session setup • Create and maintain course offerings and manage course releases • Run and deliver reporting on training activity, completion, and performance metrics • Maintain course lifecycle: updates, versioning, and archiving • Troubleshoot learner and course issues and coordinate resolution • Ensure data accuracy across users, courses, and training records • Partner with training teams to support campaign launches and assignments • Develop and maintain job aids, templates, and system documentation

• Drive growth in Learning and Talent Solutions business • Build and manage your own pipeline of opportunities • Originate new client relationships and expand existing ones • Engage HR, L&D, and business leaders to understand performance and capability gaps • Position learning, leadership development, and talent solutions aligned to business needs • Build strong, trust-based relationships with client stakeholders

• Support new business development through prospecting, research, and lead follow-up • Manage and grow a portfolio of existing accounts under guidance • Participate in client conversations and help move opportunities forward • Maintain accurate pipeline tracking and CRM updates • Partner with internal teams to support client relationships and delivery • Contribute to pipeline growth and overall sales performance