Req ID: 366798 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Functional Lead - Microsoft Dynamics 365 CRM & Field Service - Fully Remote (FTE) to join our team in Remote, Texas (US-TX), United States (US). Job Duties and Responsibilities: Functional Lead - Microsoft Dynamics 365 CRM & Field Service Role Overview NTT DATA is seeking a Functional Lead with strong experience in Microsoft Dynamics 365 CRM and Field Service to drive functional solutioning and business alignment. The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring requirements are translated into scalable, high-quality solutions aligned with industry's best practices. Key Responsibilities - Lead requirement gathering sessions, workshops, and stakeholder discussions - Translate business requirements into functional specifications and solution designs for Dynamics 365 CRM and Field Service - Perform process mapping, gap analysis, and recommend optimized solutions - Collaborate with technical teams to ensure functional clarity, feasibility, and alignment with architecture - Validate system configurations through hands-on testing, walkthroughs, and solution reviews - Support Agile delivery processes, including backlog refinement and user story definition - Drive UAT planning and execution, including defect triage, tracking, and resolution coordination - Ensure adherence to NTT DATA delivery standards and Microsoft best practices - Provide regular updates to stakeholders on progress, risks, and dependencies Required Qualifications - 8+ years of experience in IT project delivery / functional consulting - 6+ years of Hands-on experience with Microsoft Dynamics 365 CRM and Field Service - 6+ years of Strong expertise in requirements analysis, functional design, and process optimization - Experience with UAT coordination and defect management - Familiarity with Agile and Waterfall delivery methodologies - 6+ years of Experience with tools such as Azure DevOps, Jira, or similar Preferred Qualifications - Microsoft Dynamics 365 / Power Platform certifications - Experience working in large-scale enterprise implementations - Domain experience in Utilities, Manufacturing, Telecom, or similar industries Soft Skills - Strong communication and stakeholder management skills - Ability to work effectively with cross-functional teams - Strong organizational and multitasking capabilities - Proactive, solution-oriented mindset with a focus on delivery excellence #INDFSINS #LI-NorthAmerica About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

• Conduct video calls with members each day (approximately 4–5 hours daily) • Use your accounting expertise to create P&L reports and balance sheet statements for members who often have mixed business and personal activity • Break down complex technical topics into clear, easy-to-understand explanations • Guide members through running their first payroll and understanding payroll taxes • Support entrepreneurs and the self-employed with a member-first mindset

Role Description We are seeking a highly capable Business Litigation Legal Support Specialist to provide substantive legal support in a growing litigation practice. This role is designed for a professional who can contribute beyond administrative tasks—supporting litigation strategy, conducting legal research, and assisting in case development. - Provide support on business litigation matters - Conduct legal research and analyze relevant laws and precedents - Review, organize, and manage case materials and documentation - Assist with litigation workflow and case development - Support drafting, analysis, and other substantive legal tasks based on experience - Deliver high-quality legal support with minimal supervision - Adapt to evolving needs and assist with additional litigation-related matters as required Qualifications - Proven experience in litigation support (business litigation strongly preferred) - Strong understanding of U.S. legal concepts, research, and litigation processes - Excellent written and verbal English communication skills - Ability to work independently with minimal oversight - Demonstrated legal reasoning and analytical ability - Comfortable working in a growing, evolving practice environment - Strong judgment and ability to identify key issues in a case - Ability to adapt across a variety of legal tasks Requirements - Independent and self-directed - Substantive legal thinker (not purely administrative) - Strong legal researcher - High-quality communicator - Adaptable and resourceful - Demonstrates mature judgment - Able to operate without constant supervision - Adds value beyond basic support tasks Benefits - Access to a $200K+ perk marketplace with discounts on 150+ global services - Option to withdraw up to 50% of approved earnings before payday

Role Description We're seeking a versatile Customer Support & Operations Specialist who can excel in a fast-paced startup environment. This role combines frontline customer support with essential operational tasks that keep our business running smoothly. You'll be the voice of our brand, helping users navigate settlements while also managing behind-the-scenes operations that support our growth. - Provide exceptional email-based customer support through Intercom, managing tickets and setting up automations to streamline processes - Handle operational tasks including CRM updates, documentation maintenance, and creating customer support templates - Respond to app store reviews and social media comments (Meta, Instagram) using appropriate templates and brand voice - Provide part-time weekend coverage for urgent customer issues and time-sensitive matters - Collaborate effectively via Slack and handle ad-hoc operational tasks as the business evolves Qualifications - 2+ years of customer support experience with consumer-facing mobile apps - Proven experience with Intercom including ticket management and automation setup - Strong written communication skills with attention to detail - Experience managing multiple operational tasks simultaneously - Proficiency with CRM systems and customer data management - Comfortable working in Slack and collaborative team environments - Flexibility to work weekends on a part-time basis when needed - Self-starter mentality with ability to work independently in a remote environment Benefits - Remote Working for a US Company - Exposure to new technology & trend - Competitive Salary