Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.00 - $25.50 Union Position: No Department Details Very detailed Flexible Schedule Summary The Insurance Representative processes and monitors unpaid third party insurance, Medicare, Medicaid or government-assisted program accounts for proper reimbursement. Job Description Must understand and be able to work accounts throughout the entire revenue cycle. Prepares and submits claims to payers either electronically or by paper. Secures necessary medical documentation required or requested by payers. Proactively identifies and performs account follow-up on outstanding insurance balances and takes the necessary action for account resolution in accordance with established federal and state regulations. Completes work within authorized time to assure compliance with departmental standards. Keeps updated on all state/federal billing requirements and changes for insurance types within area of responsibility. Understands edits and appropriate department procedures to effectively submit and/or correct errors on claims. Processes and resolves denials. Uses advanced knowledge and understanding to process payer rejections. Conducts trend analyses, appeals and resolves low payment or underpaid accounts. Provides input for payer-specific meetings. Handles difficult account situations and resolves issues delaying or preventing payments from payers. Performs miscellaneous job related duties as requested. Consistently demonstrates accuracy in correcting (identified through pre-edits) and submitting claims to payers. Ensures accounts are billed in timely manner. Consistently reports to a manager any accounts that cannot be finished in a timely manner. When claims are disputed, consistently utilizes the correct resources to ensure the completion of the claim. Accurately and completely follows claim through entire billing process. Ensures all claims consistently meet compliance regulations. Demonstrates accountability by consistently using appropriate resources and channels to problem solve issues. Consistently demonstrates ability to input data accurately into the computer system. Consistently answers the telephone courteously. Maintains and updates computer skills as needed for work assignments. Demonstrates the ability to utilize software applications for maximum efficiency. Consistently ensures verbal communication is courteous, complete, and professional whether using phone or personal contact. Consistently ensures written communication is accurate, complete and professional in presentation whether word processing or using email. Identifies and promptly resolves billing complaints. Directs issues to supervisor when unable to resolve. Documents in computer system all contacts regarding patient accounts. Depending on location, may verify demographics, identify appropriate third-party insurance/payers, set up insurance, initiate patient financial assistance. Contact the insured or financially responsible party to obtain missing information. Verify, create or update patient accounts for billing, prepare insurance claims forms or related documents, and verify completeness and accuracy. Qualifications High school diploma or equivalent preferred; post-secondary or trade courses in accounting, business, and communications would be helpful for this position. Six months' related work experience required. Computer skills essential. When applicable and if desired, leadership may require related experience to the Associate Insurance Representative at Sanford Health for internal applicants. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Company Description Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager for Insurance Sales. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Team Managers in this role get to: Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition. Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery. Influence on the lives of others: Develop, train, and manage team members. Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. Keep morale high: Ensure motivational programs are in place and encourage frequent recognition. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction. Keep leaders informed: Relay important information in the form of timely and accurate reports. Qualifications Our most successful candidates will have: - Experience in managing a team of work-from-home direct reports - Experience and knowledge in sales - A Bachelor’s degree - Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues - Strong verbal and written communication skills; the ability to communicate in a clear, constructive, and professional manner - Strong customer-orientation when managing communications and issues - The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives - A pro-active attitude towards developing trust and professional rapport with employees and team members; the ability to be a team-player - Able to work a 12:30-9PM EST and every Saturday. Must have P&C license-Commercial Preferred-Bilingual a major plus Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Role Description We are looking for a detail-oriented and reliable Part-Time Background & Reference Checker to support our recruitment team. This role will be responsible for conducting thorough background and reference checks to ensure the accuracy and integrity of candidate information. - Conduct various types of background checks including: - Character and personal references - Employment (HR) verification - Coordinate directly with nominated referees via phone, email, or other channels to validate candidate information - Collect and verify supporting documents such as criminal records (if required) - Ensure all references are credible and properly validated (e.g., avoiding conflicts of interest such as family members as referees) - Compile clear, concise, and well-structured reports for internal stakeholders - Follow up with candidates post-placement for additional verification requirements (e.g., LinkedIn profile validation) - Maintain accurate records and ensure confidentiality of all candidate information - Work closely with recruiters and hiring managers to meet required turnaround times Qualifications - Previous experience in recruitment, background checking, HR, or administrative support is preferred - Strong attention to detail and investigative mindset - Good communication skills (written and verbal) - Ability to handle sensitive information with professionalism and confidentiality - Strong organizational and time management skills - Comfortable making outbound calls if needed and conducting verification checks - Familiarity with Recruitment tools and LinkedIn is a nice to have - Fast response time and report turnaround (Ideally PH working hours 8AM-5PM, Weekdays) Requirements - Philippines-based candidates - Compensation range: Indicate your expected compensation - Engagement type: Independent Contractor Agreement - Work Schedule: Flexible, up to 20 hours/week Benefits - Flexible, part-time arrangement - Opportunity to shape and improve internal processes - Work closely with a growing and dynamic recruitment team

Role Description As a Remote Insurance Benefits Specialist, you’ll be the first point of contact for families seeking life insurance coverage. No prior insurance experience is required—we provide comprehensive training to set you up for success! - Help families navigate their benefit options and determine eligibility. - Build strong client relationships through engaging phone and Zoom conversations. - Present and explain our life insurance products, guiding clients to make informed decisions. - Assist clients with completing insurance applications and working with underwriters. - Stay updated with our ongoing training and career development programs to ensure your professional growth. Qualifications - Must have or be willing to obtain an HLLQP license. - Strong communication and customer service skills with a desire to help others. - Ability to work independently in a remote environment. - Tech-savvy: comfortable with computers, phones, and Zoom video calls. - Access to a computer, cell phone with unlimited long-distance, and reliable Wi-Fi. Benefits - 100% remote work—enjoy the flexibility of working from home. - Weekly pay, with bonuses based on performance. - Opportunities to build residual income as you grow your client base. - Union-protected contract for added security and benefits. - Industry-leading training and mentorship programs to help you thrive. - Company-generated leads—no need for cold-calling! - Clear path for career advancement in a rapidly growing organization.