Role Description The Operations Specialist / Deployment Strategist serves as the execution backbone of the deployment team, ensuring that customer data is accurate, suppliers are engaged, and sourcing events run smoothly. This role exists to support rapid client onboarding and platform deployment by owning the tactical layer of operations. - You will spend most of your time working deeply in Excel—cleaning, validating, and structuring datasets. - Communicate with US-based suppliers to ensure engagement on the platform. - The role is highly execution-focused, requiring both analytical precision and strong communication skills. - This is a fast-paced, high-accountability environment where you will work closely with founders and operate with minimal oversight. - Candidates who thrive here are proactive, detail-oriented, energetic, and comfortable balancing data work with external communication. Your Impact: - Ensure that customer data is clean, structured, and reliable—directly enabling successful sourcing events and platform performance. - Drive supplier responsiveness, reducing delays and increasing engagement across procurement workflows. - Help streamline deployment operations, improving efficiency and reducing manual errors in onboarding and execution. - Maintain high-quality data and consistent supplier follow-ups to contribute to strong client outcomes and satisfaction. - Independently manage client workflows and contribute to seamless end-to-end deployment execution within your first 90 days. - Performance may open opportunities to take on more strategic, client-facing responsibilities over time. Qualifications - 1–3+ years of hands-on experience using Excel in a professional environment. - Advanced Excel skills: pivot tables, VLOOKUP, XLOOKUP, INDEX MATCH, IF formulas, and data cleaning. - Strong English communication skills (spoken and written), with confidence in phone conversations. - Ability to work independently in a fast-paced, high-accountability environment. - High energy, proactive communication style, and strong follow-through. - Strong attention to detail and structured problem-solving ability. - Willingness to learn, adapt quickly, and grow within the role. Requirements - Background in consulting (1–2 years preferred). - Experience in procurement, supply chain, or vendor coordination. - Exposure to data analysis using Python. - Experience working in startup or high-growth environments. Benefits - Competitive Salary: Based on experience and skills. - Remote Work: Fully remote—work from anywhere. - Performance Bonus: Based on data accuracy, reporting timeliness, and overall sales efficiency. - Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting. - Generous PTO: In accordance with company policy. - Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees. - Direct Mentorship: Guidance from international industry experts. - Learning & Development: Ongoing access to resources for professional growth. - Global Networking: Connect with professionals worldwide. Company Description Our client is a fast-growing AI-driven procurement platform helping organizations streamline sourcing, supplier management, and purchasing workflows. They operate in a high-growth, enterprise SaaS environment and are actively deploying their platform across multiple clients. The company is founder-led, lean, and execution-focused, with a strong emphasis on delivering real-world outcomes for customers.

• Process setup of merchants accurately as per the details on merchant setup forms • Process maintenance of merchants as per requests received from merchants and RMs. • Prepare the financial vouchers for merchant settlements • Perform daily reconciliation of merchant payments, payables and receivables • To handle all merchant related queries • Preparation of incentive for merchants and RMs. • Track and Reprocess the reject transactions • Update and maintain the financial records as per banks regulations. • Ensure the fee reversals, debit credit adjustments are processed accurately and in a timely basis.

• Manage complete end-to-end resolution to merchant queries/complaints/service requests on timely basis thru helpdesk. • Ensure timely respond and communication with merchants with appropriate updates. • Ensure proper coordination and resolution to all merchant queries, issues, requests and requirements. • Proper escalation and highlight of any merchant complaint or issue which needs seniors or management action. • Awareness of policies and procedures for merchants’ managements and acquiring merchants setup. • Monitor daily MIS, Business MI & productivity sheets on a daily basis. • Monitor daily/weekly/monthly communication of PJR, settlements of merchant payments.

• Own end-to-end operational processes, Finance and Merchant operations for Binance Pay & Card • Ensure accurate, timely settlement and reconciliation, proactive chargeback management, account management and growth • Monitor and improve card program key metric rates • Support card growth initiatives and marketing • Investigate and resolve any operational issues with stakeholders • Own the end-to-end card chargeback lifecycle: intake, investigation, representment and resolution with users and relevant stakeholders • Track chargeback trends and root-cause insights to maintain acceptable level of the chargeback ratio • Perform daily/weekly/monthly reconciliation and resolve discrepancies • Maintain reconciliation logs, escalate aged exceptions per SLA • Support fund transfers, payments and ensure smooth program operations • Monitor payment success rates and failure categorisation • Assist in month-end close procedures and reporting • Manage onboarding workflows for new Pay and Card merchants • Maintain onboarding trackers and ensure data hygiene to ensure compliance across merchants • Serve as contact point for assigned merchant accounts • Prepare merchant performance reports and QBR materials to achieve targets • Conduct data analysis to support growth • Build and maintain operational reporting templates for card KPIs, settlement metrics, and merchant health • Contribute to SOP creation, process documentation, and playbook maintenance • Participate in UAT and operational readiness testing for new product launches