Role Description As a Scrum Master, you guide and empower our cross-functional teams to work smoothly, collaborate effectively, and continuously improve. You help teams apply agile principles consistently, remove blockers early, and create an environment where everyone can focus on delivering high-quality digital products. Your impact is essential for keeping the teams aligned, productive, and moving forward. - Coach your team and lead them in the consistent application and improvement of agile methods - Moderate scrum ceremonies and workshops inside and outside the agile teams - Help create interfaces to other teams to exploit cross-team synergies and increase speed of product development - Support your teams by recognizing and removing obstacles early on - Live and breathe agile principles in your daily work - Accompany cross-functional teams in their journey, including in setting up or improving agile processes - Facilitate retrospectives and drive continuous improvement Qualifications - Practical experience as an Agile Coach or Scrum Master - Solid understanding of state-of-the-art software development - Strong communication, moderation, and coaching skills - Solution-oriented mindset with strong organizational skills and creativity - Experience facilitating retrospectives - Hands-on experience with Jira, SAFe, Agile Hive, ActionableAgile, and Confluence - English proficiency and remote work experience - Enjoy working in a multicultural, collaborative environment Requirements - Experience developing teams from scratch - Certifications: PSM I / CSM I or SAFe certification - Coding skills or technical background - Additional agile certifications or experience in scaling frameworks Benefits - Open source software - No top-down hierarchy; we trust in your self-organization - Colleagues that are as smart, hardworking, and driven as you - An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz - iPhone, MacBook Pro or Dell (your choice) and noise-cancelling headphones - Health insurance for you and your family - Life insurance - Proactive self-development in international Trainings and Conferences - Language Training courses - Wellbeing actions (massages, nutrition sessions, happy hour and more) - Brand Connection Perks - Much more cool stuff … Company Description Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services, and aftersales solutions. We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language. Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.

Description *Please note that this position is open to support 100% remote work anywhere within the U.S.* ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking to support upcoming needs with our federal customers. Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business. ICF is seeking a highly motivated Scrum Master to support citizen-facing digital solutions for a variety of Federal clients. Scrum Master will inspire and empower collaborative teams to deliver quality, innovative, and highly scalable web-based applications to end clients. The ideal Scrum Master will have prior experience coaching teams on Agile best practices, processes, and tools. This role works with matrixed and cross-disciplinary teams. It leads the successful delivery across markets, ensuring teams are appropriately resourced, focused on the key priorities, and aligned between roadmaps to project objectives. In this role, you will: - Guides and coaches teams on how to use Agile practices and principles to deliver high-quality products and services to our customers. - Gets teams to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. - Ensures the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. - Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines. - Works with teams, as well as internal and external stakeholders, to influence and drive decision-making. - Collaborate closely with product owners, development teams, and stakeholders to define clear quality goals, monitor progress, and implement continuous improvement practices including coach teams on best practices for testing, quality assurance, and risk management - Asks difficult questions, removes impediments, and makes issues and problems visible. Escalates as necessary. - Works with Agile coaches and other Scrum Masters to grow within the role. - Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. - Ensures cross-functional coordination (UX, analysts, developers, and testers) is occurring early and often. - Uses Jira to provide visibility to status, metrics, predictability, throughput, quality, impediments, and dependencies. - Contributes to the advancement and improvement of Agile practices within the organization. - Manage, train, and mentor mid-level and entry-level BAs who work on different projects; assist with candidate evaluation for new BA hires. - Assists the team to agree on what they can achieve during each development sprint (or another period) - Facilitates the daily standup (sometimes called the daily scrum) and helps the team reach a consensus. - Helps the team make progress on the project by ensuring each person is working on the right tasks, helping to remove any obstacles to the team member’s progress, and protecting the team from distractions. For this role, you will have: - 3+ years of experience in Agile development including coaching on Agile methodologies. - Must have a Secret or DHS Public Trust security clearance. - Scrum Master Certification - 1+ years of experience coaching a team and stakeholders on Agile practices and ensuring adherence to Agile methodology. - 1+ years of experience in facilitation skills in leading planning meetings, reviews, and retrospectives. - 1+ years of experience influencing and driving teams to success using Agile/SAFe/Scrum/Lean practices. - 1+ years of experience of leadership experience in achieving successful project outcomes. - 1+ years of experience leading cross-functional teamwork in and across teams and organizations. - 1+ years of IT concepts, strategies, methodologies, architectures, and technical standards - Bachelor's degree - 1+years of experience with Tools such as Atlassian JIRA, Confluence, and Mural - U.S. Citizenship required (required by the federal government for this position) - MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Preferred skills: - 1+ years of experience with the ServiceNow Platform - Communicate clearly and can deliver complex messages and teach new concepts. - 1+ years of experience resolving conflicts through strong mediation skills. - Ability to write and review user stories with clear acceptance criteria - Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand. - Good understanding of basic system technologies as they relate to the project deliverables. - Ability to maintain project roadmaps. - Ability to provide technical assistance and troubleshooting by effectively responding to inquiries. #DMD #Indeed #Li-CC1 #SWICE23 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00 Nationwide Remote Office (US99)

Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers. Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape. As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals. We are currently searching for a Scrum Master: Responsibilities: - Facilitate Agile delivery (Scrum/Kanban) by supporting planning, refinement, and execution while leading retrospectives to drive continuous improvement. - Build and manage project/sprint plans, including milestones, dependencies, and RAID logs (Risks, Assumptions, Issues, Decisions) with clear status reporting. - Lead scope definition and requirements discovery through stakeholder interviews, workflow reviews, and data/process analysis. - Write and manage user stories with clear acceptance criteria, documenting process flows and functional specifications. - Partner with engineering and architecture to shape solution design, assess impacts, and coordinate technical dependencies across teams. - Coordinate cross-functional teams (Engineering, QA, Product, Operations, Vendors) to deliver capabilities on time, tracking metrics like throughput and cycle time. - Support QA/UAT by preparing test scenarios, validating outcomes, triaging defects, and confirming release readiness. Requirements: - Proven experience as a Scrum Master or Agile Project Manager in a technical environment. - Strong analytical skills with the ability to translate business needs into clear technical deliverables. - Expertise in RAID management and proactive risk mitigation. - Hands-on experience with Agile tools and tracking delivery metrics (defect trends, velocity, etc.). - Ability to lead stakeholder interviews and document complex process flows. Desired: - Salesforce experience (highly preferred). - Experience managing multi-year strategic initiatives alongside BAU (Business As Unusual) enhancements. Languages - Advanced Oral English. - Native Spanish. Note: - Fully remote. If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/ Requirements Requirements: - Proven experience as a Scrum Master or Agile Project Manager in a technical environment. - Strong analytical skills with the ability to translate business needs into clear technical deliverables. - Expertise in RAID management and proactive risk mitigation. - Hands-on experience with Agile tools and tracking delivery metrics (defect trends, velocity, etc.). - Ability to lead stakeholder interviews and document complex process flows.

Coach teams to achieve high performance, ensure understanding of Agile principles, and facilitate project delivery to meet customer expectations while implementing sustainable process improvements using tools like Jira and Confluence.