Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Sales team you will have a major impact on our future success. AI, Data & Analytics are the foundation of our ServiceNow AI Platform. ServiceNow is seeking a Solution Sales Specialist that is a customer facing domain expert, who can develop innovative solutions that drive business outcomes with our customers. We help our customers to be successful by providing a technology platform that makes their work flow across every corner of their business. Achieve and exceed sales quotas for allocated accounts and/or territory on a quarterly and annual basis by: - Driving an AI, Data & Analytics sales strategy within the allocated territory, supported by a clear target prospect list and an account plan for Enterprise Accounts. - Building an AI-Ready vision with C-Suite personas such as Chief Data Officers, Chief AI Officers, Chief Architects and CIOs in discovery conversations, positioning meetings, and value-based discussions that link data and analytics strategy to business transformation outcomes. - Collaborating closely with Solution Consultants and cross-functional teams to deliver impactful demonstrations, "art of the possible" sessions, and tailored solution roadmaps that highlight how advanced analytics and AI/ML can unlock enterprise value. - Acting as a trusted advisor for AI-Ready Data by understanding each customer's current and future data and analytics strategy, including governance, AI/ML adoption, and modernization of their data ecosystem. - Working in partnership with Core Account Executives and other solution areas (Customer, Employee, IT, Platform) to design and deliver integrated, outcomes-based solutions that leverage the full company portfolio. - Presenting thought leadership at customer briefings, partner events, industry conferences, and executive forums to influence the customers perspective of our credibility in data, including the market narrative around data, analytics, and AI adoption. - Supporting the regional partner ecosystem by enabling partners on solution value, developing joint go-to-market motions, and ensuring customers benefit from a cohesive experience. - Qualifying prospects rigorously and developing new revenue opportunities with an emphasis on high-value, strategic engagements that drive both new business and long-term expansion. - Leading the sales process end-to-end from prospecting and pipeline generation to opportunity management, negotiation, and closure. - Leading the scale up/expand opportunity which starts with a successful phase one value realisation. Oversight and involvement in adoption to ensure customer advocacy, renewal and upsell. Qualifications To be successful in this role, we are looking for someone who has: - Proven Enterprise Sales Experience: 8+ years of over-achievement in software or platform sales, ideally in data, analytics, cloud, or AI-driven solutions. - Data & Analytics Expertise: A strong understanding of data platforms, AI/ML, business intelligence, analytics strategies, and governance frameworks. Hands-on experience positioning solutions that directly impact a customer's data-driven transformation journey. - C-Suite Engagement Skills: Ability to engage, influence, and build trusted partnerships with senior executives, particularly CDOs, CAOs, CIOs, and CTOs. Demonstrated success in co-creating vision and strategy at the executive level. - Solution Selling Skills: Experience in consultative and complex sales processes, orchestrating multi-stakeholder engagements, and leading cross-functional pursuit teams. - Technical & Business Acumen: Ability to bridge technical detail with business value, translating complex data/AI concepts into clear outcomes and ROI. - Proven Track Record: Consistently exceeded quota and grown territory or accounts in a competitive enterprise environment. - Collaboration & Leadership: Strong teamwork, storytelling, presentation, and facilitation skills; ability to align internal teams and partners behind a shared customer vision. - Industry Insight: Awareness of data, AI, and analytics trends and the ability to bring forward insights that shape customer thinking. - Education: Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field (MBA or equivalent advanced degree preferred). - Travel: Willingness to travel regionally (up to 40-50%) to engage with customers, partners, and internal teams. - Fluency in English (essential) and Belgian (a differentiator) Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Lead the roadmap — Own customer discovery, refine the wedge, and translate insights into a focused GTM plan • Build the product — Work with FutureSight’s product/engineering pod to launch V1 • Win customers — Run pilots, shape pricing, and validate retention + expansion • Raise capital — Lead the seed raise with our support, backed by real traction • Build your team — Hire your founding team and set the cultural foundation**

About the Role We are looking for an enthusiastic and driven AI Lead to own our company-wide AI transformation. You will be the central expert and enabler who ensures that AI is not only understood, but effectively integrated into our daily workflows across every department. As AI Lead, you sit at the heart of our transformation. Department leads and their teams will surface opportunities and requirements from the field. The Operations Team will structure the architecture of integrations and translate business needs into technical blueprints. You will then take those blueprints and drive execution: managing a remote team of AI Engineers, Data Engineers, and other specialists to build and deploy solutions that deliver real impact. This is a highly cross-functional role. You will work hand-in-hand with the Operations Team and department leads daily, bridging the gap between business ambition and technical delivery. AI will become a true value driver across the organization — and you will be the person who makes that happen. Key Responsibilities AI Transformation Ownership • Own the end-to-end AI transformation roadmap, ensuring strategic alignment across all departments. • Serve as the primary point of accountability for AI adoption, impact, and governance company-wide. Cross-Functional Collaboration • Work closely and daily with the Operations Team to translate department requirements into structured integration architectures. • Partner with department leads to proactively surface and prioritize AI opportunities across teams and processes. • Act as the bridge between business stakeholders and technical delivery teams, ensuring clear communication in both directions. Remote Team Management • Lead and manage a remote team of AI Engineers, Data Engineers, and other technical specialists. • Define clear deliverables, timelines, and quality standards for the engineering team. • Foster a high-performance remote working culture built on accountability, clarity, and continuous improvement. Training & Enablement • Train and coach colleagues in the effective use of AI tools through manuals, one-on-one guidance, and workshops. • Monitor AI adoption within teams and provide targeted support where needed. • Build internal AI literacy so that every colleague can engage meaningfully with AI in their daily work. Development & Innovation • Develop and oversee AI applications and workflows that save time, improve efficiency, and foster innovation. • Stay up to date with the latest AI trends, tools, and best practices, and translate them into practical applications for the business. Governance & Reporting • Ensure AI is applied safely and responsibly, with attention to data ethics, security, and governance. • Report to management on the weekly impact of AI adoption across the organization and propose concrete improvements. What You Bring - Master's degree in Economics, Engineering, Business, or a similar analytically discipline. - Passion for AI tools (such as ChatGPT, MidJourney, Claude, Notion AI, etc.). - Experience with automation and AI integration in workflows (APIs, no-code tools, MCP, n8n, etc.). - Excellent communication skills, with the ability to explain complex concepts clearly and simply. - Strong motivation to guide and support others. - A proactive mindset: you take initiative, follow up, and think in terms of solutions. - You live in Belgium.

Please Note: Internal Employees, please access the Jobs Hub in Workday to apply for the position. ABOUT US University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world. This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin. ABOUT THE ROLE School of Education Adjunct Faculty-Masters of Art in Teaching (MAT)-Remote Position Overview: Adjunct faculty within the University of Massachusetts Global’s School of Education plays a vital role in delivering high-quality, student-centered instruction in an online learning environment. They bring real-world expertise and a commitment to fostering academic excellence for future educators and leaders. Adjunct instructors must be willing to engage with faculty, students, and other stakeholders to ensure well-rounded, rigorous learning experiences that offer students the highest levels of support. This position requires a terminal/doctoral degree from an accredited institution in the area of teaching, education, or another related field. Additionally, this position requires recent Pk-12 experience in public schools with diverse student populations, preferably in California. Key Responsibilities: - Delivering course content and using integrated rubrics and other course materials. - Collaborating with faculty or staff for curriculum planning. - Utilizing specific technologies or tools (e.g., LMS, video platforms). - Attending required meetings, training, or development sessions. - Issuing substantive, individualized feedback in a timely manner (within 7 days). - Upholding academic integrity, including that of GAI use. - Holding weekly open office hours and recording/posting weekly introduction videos. Location Policy: *Recruiting in California and Massachusetts only if position job responsibilities warrant it. Required Qualifications: - Masters of Art in Teaching or an educational related field. - 5-7 years recent classroom and/or administration experience. - 5 years’ experience with educational technology - 5 years’ experience in Action Research - 5 years Online Teaching Experience - 7-10 years overall teaching/education experience - Commitment to supporting diverse learners Preferred Qualifications: - Doctoral or terminal degree in education or an educational related field. - Online teaching experience - Brightspace (LMS) teaching experience - Experience with problems of practice in education - Experience with policies and law in education - Experience with inequities, injustices, and challenges in education Work Environment: A remote adjunct work environment is a flexible, virtual setting where instructors deliver course content, engage with students, and fulfill academic responsibilities from a remote location. This environment typically relies on digital communication tools, learning management systems (LMS), and virtual collaboration platforms to facilitate teaching and interaction. Compensation: The following salary range reflects compensation paid for a 3-unit course (101.25 hours) and varies based on the faculty member’s course assignment. 3-unit Lecture Course: The hiring range for this position is $3456.00 to $3856.00. Offers are determined by a variety of factors, including but not limited to; geographical location, knowledge, skills, and experience. Application Process: To apply, please submit the following materials: - Current resume or curriculum vitae (CV). - Cover letter outlining your qualifications and interest in the role. - Unofficial Master’s and Doctoral degree transcripts - 3 letters of recommendation dated within the last 18 months - 1-2 page writing sample of a problem of practice that you are passionate about, explaining what it is, why you are passionate about it, how you have been committed to making changes to this challenge, and how you will continue to bring awareness to it. Job Requisition will remain open to new applications until 4/24/2026 5:00PM PST BENEFITS AND PERKS - Work-Life Balance: Remote options and flexible schedules - Retirement: 403(b) plan with a Roth option - Education: Tuition discounts Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law. Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.