Job Title: Sales Development Representative (SDR) Position Type: Full-Time, Remote Working Hours: U.S. client business hours (aligned with prospect time zones and outreach cadences) About the Role: Our client is seeking an SDR / Outbound Outreach Specialist to build a pipeline by identifying, prospecting, and qualifying potential customers. This role is focused on outbound activities — researching accounts, personalizing outreach, engaging prospects through multiple channels, and booking qualified meetings for account executives. An SDR is often the first human interaction a prospect has with a company, making the role critical to both revenue growth and brand perception. Responsibilities: Prospecting & Research: - Use LinkedIn Sales Navigator, ZoomInfo, Apollo, Crunchbase, or similar tools to build lead lists. - Research accounts and contacts to identify decision-makers and tailor outreach by industry, persona, and use case. Outbound Outreach: - Execute 60–100 daily touchpoints across email, phone, LinkedIn, and video messages. - Write and personalize outbound emails using tools like Outreach.io, SalesLoft, HubSpot Sequences, or Apollo. - Conduct 30–40 cold calls per day with clear scripts and objection-handling frameworks. Campaign Management: - Build and test multi-step cadences (5–10 touchpoints over 10–15 days). - A/B test subject lines, CTAs, and call scripts for effectiveness. - Track and optimize reply rates, conversion rates, and booked meetings. CRM & Data Management: - Log all activities in Salesforce, HubSpot, or Zoho. - Update lead and account records with accurate notes, stages, and outcomes. - Maintain pipeline hygiene by closing out stale leads and refreshing lists. Collaboration: - Work with Account Executives to hand off qualified opportunities. - Align with marketing on lead quality, messaging, and campaign feedback. - Share insights from conversations to inform product and market strategy. What Makes You a Perfect Fit: - Resilient and motivated by goals and KPIs. - Strong communicator — persuasive, concise, and professional across phone, email, and LinkedIn. - Curious researcher who tailors outreach based on industry and persona. - Process-driven yet adaptable — able to test, learn, and iterate quickly. Required Experience & Skills (Minimum): - 1–2 years in SDR, BDR, or outbound lead generation roles. - Proficiency with at least one sales engagement platform (Outreach.io, SalesLoft, HubSpot, Apollo). - Experience making cold calls and managing outbound campaigns. - Familiarity with CRM systems (Salesforce, HubSpot, Zoho). Ideal Experience & Skills: - 2–4 years outbound SDR experience with consistent quota attainment. - Knowledge of B2B SaaS, marketing services, or professional services sales cycles. - Familiarity with sales methodologies (SPIN, MEDDIC, Challenger, Sandler). - Experience generating pipeline for enterprise or mid-market accounts. - Worked as an SDR in a Recruitment Agency What Does a Typical Day Look Like? An SDR’s day revolves around building pipeline through consistent, targeted outbound outreach. You will: - Research and build lead lists in the morning, ensuring you have accurate contacts and context for outreach. - Launch multi-channel campaigns — sending emails, making cold calls, and connecting on LinkedIn. - Personalize messaging based on prospect industry, pain points, and persona. - Track metrics and refine outreach by monitoring open rates, reply rates, and booked meetings. - Update CRM records to keep data clean and opportunities moving through the funnel. - Collaborate with sales and marketing to ensure prospects are properly qualified and handoffs are smooth. In essence: you are the engine that fills the pipeline, ensuring sales teams always have qualified opportunities to pursue. Key Metrics for Success (KPIs): - 60–100 outbound touchpoints daily (email, phone, LinkedIn). - 15–20 meaningful conversations per week. - 8–12 qualified meetings booked per month (or target set by client). - CRM hygiene: 100% of activities logged accurately. - Consistent improvement in conversion metrics (open/reply rates, SQL conversion). Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., draft a 3-step outbound email sequence for a sample persona) - Client Interview - Offer & Background Verification

• Prospecting: Build and maintain a targeted pipeline of qualified leads that match our ideal customer profile. • Master Outreach: Craft personalized cold emails and make impactful calls that spark genuine interest and secure demos. • Demo Booking: As your primary KPI, schedule quality demos for our sales team. • CRM Maintenance: Maintain detailed records of all activities, notes, and lead insights. • Follow-Up: Execute strategic multi-channel follow-ups to keep leads engaged. • Team Collaboration: Work closely with the team to track the funnel and develop new strategies. • Continuous Improvement: Refine our outreach approach by optimizing prospecting scripts and sequences based on performance data.

• Develop and implement sales strategies to increase revenue and market share • Research and identify key decision makers within target organizations • Establish and maintain relationships with potential and existing customers • Prepare and present sales proposals and presentations • Negotiate and close deals • Monitor market trends, competitor activities, and customer feedback • Demonstrate a thorough understanding of Kwanso’s products and services • Accurately forecast sales and develop plans to meet/exceed quotas • Develop and maintain a pipeline of potential leads

Job Description We're currently looking for a Technology Sales Representative in our Animal Health division. Key Requirements: - Sales Performance: Endeavour to achieve and exceed the allocated monthly, quarterly and annual sales targets in your designated territory and product responsibility. - Territory Planning: Develop and maintain a territory plan that logically groups your farmers into an efficient geographical and opportunity pipeline. Understanding of local influencers, veterinarians and nutritionists who are key influencers for your core target audience – dairy farmers. - Organization & Time Management: stay on track when completing their daily tasks. Having this competency can help keep individuals on task throughout the sales process. Time management also involves planning for future sales, special occasions and other events that may impact your sales. - Account Management: Maintain a positive relationship and account plans that provide clear understanding of key influencers, sales opportunity status and insights to opportunities. Understand and evaluate farm routines and act as an advisor to recommend changes for optimization allowing for full implementation of our technology. - Product Knowledge: Participating in all required training as part of the job requirements. - Trade/Farm Show: Attend or organize tradeshows/farm shows as required and detailed within operating plan and/or territory plan. - SalesForce (CRM): document all meetings, activities, territory planning etc. as required by your management team and collaborating partners in joint account management. - Customer Engagement/Sales: Build strong, long-lasting relationships with new and existing customers by understanding their individual needs and tailoring solutions within the context of our portfolio of products and services. - Collect Customer Feedback: Actively gather and document customer feedback to measure satisfaction levels and identify and drive areas for improvement. - Cross-functional Collaboration: Work closely with your customer support team to receive product knowledge and upskilling to stay up to date with our evolving technology solutions. Qualifications/Competencies: - Driven entrepreneur with passion for dairy farming - Enthusiasm for agriculture and technology, with an understanding of the livestock industry. (Understanding Dairy operations is a plus and Agritech technology sales experience is a plus) - Commercially driven and track record of sales success. - Relationship builder and networker. - Strong interpersonal and communication skills, with fluency in the native language and proficiency in English - Negotiation skills - Product Knowledge, willingness to learn and the ability to understand complex products and systems. - Problem solver, analytical skills and convert to action/solutions. - Territory management, strong organizational skills, and attention to detail. - Proactive, self-motivated, and able to work independently and collaborate as part of a team. - Basic proficiency with CRM software and other operative tools is plus. Experience/Education - 1-3 years of proven experience in dairy farmer sales or similar agriculture sales technology, preferably in customer success, customer training, account management, or similar positions - Bachelor's degree in agriculture, animal science or equivalent work experience. Requirements language: - Language: local language (mother language), basic knowledge English & Spanish is a plus - Travel Requirements: 75% travel required, with overnights as needed. Required Skills: Account Management, Adaptability, Animal Health Care, Customer Experience Design, Customer Experience Management, Customer Management, Customer Sales, Customer Service Management, Data Analysis, Inbound Phone Sales, Lead Generation, Management Process, Market Analytics, Product Knowledge, Sales Forecasting, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Technical Knowledge, Technical Product Sales, Veterinary Sciences Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Remote Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 04/8/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.