qiibee

• Manage end-to-end onboarding of new customers — from setup to go-live. • Coordinate and guide partners through the Launch Checklist, ensuring all milestones (integration, balance top-up, listing, communication review) are completed on time. • Serve as the primary relationship manager for all active customers. • Support customers in optimizing visibility and performance, e.g. through improved communication, email touchpoints, or seasonal campaigns. • Ensure all communication and visuals meet brand and compliance guidelines. • Maintain a best-in-class CRM in HubSpot by using AI to auto-log interactions, enrich contact data, flag stale records, and keep pipelines clean without manual busywork. • Conduct regular customer reviews, analyzing performance data and identifying areas for improvement. • Support issue resolution and customer feedback loops to continuously improve the customer experience. • Accelerate issue resolution with AI — use AI to categorize incoming support tickets, draft initial responses, surface relevant knowledge-base articles, and close the feedback loop faster.

Role Description We’re looking for an experienced Elixir Back end developer with strong ownership and a track record of delivering high-performance, production-grade systems end-to-end. You’ll work closely with a small, fast-moving team to design and implement scalable backend services. - Design, implement, and maintain Elixir-based APIs, workers, and background jobs - Build reliable and high-performance systems using OTP, Phoenix, and Ecto - Integrate with internal and external services, queues, and event-driven pipelines - Collaborate across product, frontend, and DevOps teams - Own delivery — from architecture and coding to deployment and monitoring Qualifications - 5+ years of backend development experience, with at least 2 years in Elixir - Strong knowledge of OTP, Ecto, and Phoenix frameworks - Proven experience building high-performance systems - Solid experience with PostgreSQL and SQL performance tuning - Familiarity with AWS services and serverless environments (e.g., Lambda) - Strong ownership mindset and ability to work independently Requirements - Experience in the FinTech industry (Nice to Have) - Experience with Node.js (Express, AWS Lambda) (Nice to Have) Benefits - Fully remote work - Competitive monthly salary package - Fast-paced startup environment - High ownership and autonomy Company Description At qiibee we are on a mission to unlock the purchasing power and maximising the liquidity of the global rewards economy. You'll work in a fast-paced startup environment, where professional and personal development is highly valued. We're looking for ambitious team members ready to go the extra mile to achieve our goals and fulfil our mission. - Leading blockchain-based B2B rewards marketplace - Vision to position rewards as one of the top three payment methods in the world - Businesses around the world run their loyalty programs with our cutting-edge, easy-to-use solutions

Role Description We are seeking a detail-oriented QA Engineer to ensure the quality, reliability, and security across all our systems, responsible for leading testing initiatives, expanding test coverage, and contributing to automation strategies throughout the software development lifecycle. - Design and execute advanced test strategies for complex projects - Analyze test results to identify trends and areas of improvement - Collaborate with developers to enhance testability and ensure high-quality releases - Lead defect triage meetings and assist in root cause analysis - Expand test coverage and optimize regression testing processes - Guide junior QA team members in best testing practices Qualifications - Strong understanding of test automation frameworks and scripting languages - Proficiency in API testing tools (e.g., Postman, SOAP UI) and SQL - In-depth knowledge of software development and testing methodologies - Experience working in Agile environments - Some leadership and mentoring abilities - Basic programming knowledge preferred - Bachelor’s degree in Computer Science or a related field - 5+ years of experience in software quality assurance - Full stack experience and Elixir knowledge are a plus Benefits - Fully remote work - Competitive monthly salary package - Fast-paced startup environment - High ownership and autonomy Company Description At qiibee, we are the leading blockchain-based B2B rewards marketplace! - Our Vision is to position rewards as one of the top three payment methods in the world. - With qiibee, businesses around the world run their loyalty programs with our cutting-edge, easy-to-use solutions that sets the new standard for loyalty.

Role Description We’re looking for a proactive and detail-oriented Customer Success & Partner Onboarding Manager to take over the onboarding and lifecycle management of B2B customers within the qiibee ecosystem (partnered with Miles & More, Etihad Guest, and more). In this role, you’ll guide customers through every stage — from technical setup to live launch, campaign optimization, and ongoing success management. You’ll act as the key contact for customers and ensure each customer maximizes the value of their loyalty partnership through proper visibility, communication, and engagement. - Manage end-to-end onboarding of new customers — from setup to go-live. - Coordinate and guide partners through the Launch Checklist, ensuring all milestones (integration, balance top-up, listing, communication review) are completed on time. - Serve as the primary relationship manager for all active customers. - Support customers in optimizing visibility and performance, e.g. through improved communication, email touchpoints, or seasonal campaigns. - Ensure all communication and visuals meet brand and compliance guidelines. - Track partner activity in HubSpot, manage tasks, and maintain clean CRM data. - Conduct regular customer reviews, analyzing performance data and identifying areas for improvement. - Support issue resolution and customer feedback loops to continuously improve the customer experience. Qualifications - Fluent in English and German (spoken and written) — mandatory. - 2–4 years of experience in Customer Success, Account Management, or Partner Onboarding, ideally in the loyalty, hospitality, or travel industry. - Hands-on experience with HubSpot or comparable CRM systems. - Solid understanding of digital integrations (API connections, web links, voucher uploads, campaign dashboards). - Highly structured and able to manage multiple projects simultaneously. - Empathetic communicator with a consultative, solution-oriented mindset. - Comfortable working across teams and time zones. - Strong sense of ownership — from first contact to successful partner activation. Benefits - Fully remote work - Competitive monthly salary package - Equity share and qiibee tokens (QBX), sharing in our success - Funding for educational development - Fast-paced remote startup environment Company Description At qiibee we are on a mission to unlock the purchasing power and maximize the liquidity of the global rewards economy. You'll work in a fast-paced startup environment, where professional and personal development is highly valued. We're looking for ambitious team members ready to go the extra mile to achieve our goals and fulfill our mission. - Leading blockchain-based B2B rewards marketplace. - Vision to position rewards as one of the top three payment methods in the world. - Businesses around the world run their loyalty programs with our cutting-edge, easy-to-use solutions that set the new standard for loyalty.

Role Description We’re a startup on a mission to scale quickly to Series A. Our team is fast-paced, highly ambitious, and laser-focused on growth. If you thrive on challenges, possess a champion's mindset, and love the thrill of closing deals, this is your chance to make a real impact. If you’re ready to take charge of your career and become a key player in a high-growth startup, keep reading! This isn’t for everyone. Do not apply if you’re not hungry for success, prefer rigid 9-to-5 roles, or are unwilling to work after hours. We operate in a high-performance team environment where discipline, commitment, and dedication are key. Qualifications - 2+ years of experience in SDR/BDR roles. - Prospecting experience in SaaS or Tech companies. - Native or fluent proficiency in German and English. - Experience in early-stage, high-growth startup environments. - Proven ability to prospect and book qualified demos through outbound sales activities. - Strong writing and communication skills. Requirements - You are ambitious: Aim to exceed targets and achieve higher goals and growth. - Thrive on commissions and surpassing aggressive sales targets. - Capable of handling multiple tasks while maintaining laser-sharp focus. - Don't wait for opportunities—you create them. - Have a Champion's Mindset: Embrace challenges and strive for excellence. Benefits - Fully remote work. - Competitive monthly salary package with uncapped sales commission. - Equity share and qiibee tokens (QBX), sharing in our success. - Funding for educational development. - Fast-paced remote startup environment.

• Prospecting: Build and maintain a targeted pipeline of qualified leads that match our ideal customer profile. • Master Outreach: Craft personalized cold emails and make impactful calls that spark genuine interest and secure demos. • Demo Booking: As your primary KPI, schedule quality demos for our sales team. • CRM Maintenance: Maintain detailed records of all activities, notes, and lead insights. • Follow-Up: Execute strategic multi-channel follow-ups to keep leads engaged. • Team Collaboration: Work closely with the team to track the funnel and develop new strategies. • Continuous Improvement: Refine our outreach approach by optimizing prospecting scripts and sequences based on performance data.

• Lead company-wide AI agent strategy — own the roadmap, prioritize high-impact opportunities, and personally build and deploy agents using Claude and team-specific tools across the organization. • Cross-functional automation — partner with Sales, CS, Product, Finance, Ops, and Engineering to identify manual workflows and convert them into intelligent, automated agent pipelines. • Agent architecture & oversight — define prompt design and agent logic for both simple automations and complex multi-agent systems, while maintaining a live registry tracking performance and cost. • Internal adoption & enablement — design and run company-wide AI programs including hackathons, onboarding tracks, and dogfooding initiatives, with clear success metrics around participation and business impact. • ROI & impact measurement — establish frameworks to track cycle time reduction, error rates, cost avoidance, and productivity gains, ensuring pilots scale into production-grade workflows with measurable outcomes. • AI governance & risk management — implement guardrails for responsible AI use, overseeing data handling, access controls, prompt leakage prevention, and compliance in partnership with Security, Legal, and IT. • Strategic AI intelligence — lead a structured AI watch program to monitor trends, emerging tools, and regulations, translating insights into prioritized pilots and executive guidance on build-vs-buy decisions. • Storytelling & evangelism — create reusable internal playbooks and reference implementations, while collaborating with Marketing and Sales to showcase the company's AI capabilities externally.

Role Description We're looking for an experienced Head of AI & Automation with strong ownership and a track record of delivering high-performance, production-grade systems end-to-end. You'll work closely with a small, fast-moving team to design and implement scalable AI and automation workflows. This is qiibee's first dedicated AI hire — and one of the most consequential roles we've ever created. You'll own the end-to-end rollout of AI agents across the company: - Mapping repeating workflows to deploying production-ready automations. - Quick wins to complex multi-step agentic pipelines. You'll sit at the intersection of strategy and engineering, working directly with every team to identify where AI creates the most leverage — and then building it yourself. This isn't a consultant role or an oversight role. You'll be hands-on in the code and in the room. Qualifications - Deep hands-on experience with the Claude/Anthropic ecosystem and multiple LLM frameworks. - Proven expertise with Make, n8n, Zapier, or similar tools. - Strong command of REST APIs, webhooks, data pipelines, and external connectors like HubSpot, Notion, and Google Workspace. - Ability to design and manage complex multi-agent systems. - Solid understanding of data handling, privacy, access controls, vendor risk, and compliance in AI-driven environments. - Measures success through tangible business outcomes — cycle time, error reduction, cost avoidance. - Experience operating in high-growth fintech environments, ideally at startup or scale-up stage. - Communicates clearly with non-technical stakeholders and creates engaging internal and external content. Requirements - Lead company-wide AI agent strategy — own the roadmap, prioritize high-impact opportunities, and personally build and deploy agents using Claude and team-specific tools. - Partner with Sales, CS, Product, Finance, Ops, and Engineering to identify manual workflows and convert them into intelligent, automated agent pipelines. - Define prompt design and agent logic for both simple automations and complex multi-agent systems. - Design and run company-wide AI programs including hackathons, onboarding tracks, and dogfooding initiatives. - Establish frameworks to track cycle time reduction, error rates, cost avoidance, and productivity gains. - Implement guardrails for responsible AI use, overseeing data handling, access controls, prompt leakage prevention, and compliance. - Lead a structured AI watch program to monitor trends, emerging tools, and regulations. - Create reusable internal playbooks and reference implementations. Benefits - Direct collaboration with the CEO and COO — your work shapes company strategy, not just tooling. - A greenfield mandate: no legacy processes, no bureaucracy, full ownership from day one. - A fast, smart team that's genuinely committed to the AI-first operating model. - Fully remote work — we care about output, not location. - Competitive monthly salary and equity package. Company Description At qiibee we are on a mission to unlock the purchasing power and maximising the liquidity of the global rewards economy. You'll work in a fast-paced startup environment, where professional and personal development is highly valued. We're looking for ambitious team members ready to go the extra mile to achieve our goals and fulfill our mission. At qiibee, we are the leading blockchain-based B2B rewards marketplace! - Our Vision is to position rewards as one of the top three payment methods in the world. - Businesses around the world run their loyalty programs with our cutting-edge, easy-to-use solutions.

• Full rebuild of our cloud infrastructure using Infrastructure as Code (Terraform) • Design and implementation of a new, secure VPN solution with redundancy and access controls • Day-to-day management and monitoring of all infrastructure components (servers, networks, containers, CI/CD) • AWS cost optimisation across services—implement right-sizing, lifecycle policies, reserved instances, and architectural improvements • Backup, disaster recovery, and business continuity planning • Security and access controls across infrastructure and network layers • Documentation and knowledge sharing to reduce key-person risk and improve team self-sufficiency • Working closely with engineering teams to support scalable, reliable deployments

• Own and drive defined product areas across a broader product landscape • Translate product strategy into clear requirements, user stories, and delivery plans • Manage and prioritize backlogs in close collaboration with engineering • Ensure features are delivered with a strong focus on usability, scalability, and operational reliability • Work closely with Customer Success and commercial teams to understand partner needs and onboarding challenges • Turn real operational feedback into concrete product improvements • Shape API-first product capabilities used by external systems and enterprise partners • Collaborate with engineering on architectural decisions, trade-offs, and extensibility • Contribute to exploratory initiatives involving automation, data processing, and cloud-based workflows • Help validate proofs of concept and translate them into scalable product features where relevant • Work closely with design to build intuitive user experiences for complex B2B workflows • Align continuously with the Head of Product on roadmap, priorities, and product vision • Act as a clear, pragmatic product voice across teams