• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation • Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations • Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement • Partner with centralized processing, underwriting, and closing teams to move loans efficiently • Deliver a consistent, high-quality customer experience through phone, email, and text communication • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions • Maintain active licensing, complete required education, and participate in ongoing professional development

• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements. • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. • Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners. • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations. • Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement. • Partner with centralized processing, underwriting, and closing teams to move loans efficiently. • Deliver a consistent, high-quality customer experience through phone, email, and text communication. • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions. • Maintain active licensing, complete required education, and participate in ongoing professional development.

• Under the direction of the Manager or Senior Manager, the Senior Clinical Data Specialist plays a vital role in delivering quality solutions to hospital partners across the country, approaching each hospital engagement as an opportunity to apply your expertise with precision. • Apply specialized, clinical knowledge of hospital partners: categorize, code, summarize, interpret and calculate registry/case information from nuanced, patient medical records. • Ensure quality submission of all data in specified registries or measure data repositories, maintaining a high accuracy threshold. • Prioritize, organize, and meet tight deadlines for multiple concurrent tasks and team requests; use tact and judgment to manage expectations, flag obstacles, and propose solutions in a timely manner. • Navigate new technical systems: electronic medical records (EMR) and registry/case entry tools; use team resources to troubleshoot technical issues with systems and applications with a focus on solutions. • Contribute to team best practices, data dictionaries, abstraction guidelines, and other business rule documents; identify process improvement opportunities to help streamline tasks and processes. • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer, and other agencies. • Any or other additional responsibilities as assigned.

• Conduct virtual wellness visits directly to patients in the comfort of their homes. • Leverage medical expertise to offer a wide range of healthcare services. • Make warm and welcoming connections with a diverse range of patients. • Engage in proactive care by conducting health risk assessments and educational informational sessions. • Provide comprehensive care coordination and management, including preventive care interventions and medication management.