Job Description BYU Pathway and BYU Idaho online courses include both an instructor and graders. Instructors handle teaching and overall course delivery, while graders support learning by evaluating assignments and providing constructive feedback. We are seeking graders (support staff) who will apply their skills and subject expertise to grade assignments, support student learning, provide feedback, and collaborate with instructors. Important: This is a part-time work-from-home position with the following flexible schedule: - 10-12 hours per week (may vary week-to-week) Course Description Grading support for: - BUS 105 Spreadsheet Essentials - BUS 115 Introduction to Business Applications - ECON 100 Essentials of Economics - FIN 300 Business Finance - FIN 301 Financial Management - BUS 180 Cycle of Cash - COMM 150 Interpersonal Theory and Practice - MKT 120 Introduction to Marketing These courses provide students with foundational financial principles, economic principles, and Excel experience. CES Dress and Grooming Expectations All online instructors and graders who support BYU-Pathway Worldwide commit to upholding the CES Honor Code in their roles as institutional representatives, leaders, and mentors. Employees teach students through example and counsel how to make choices that exemplify these principles and expectations, while recognizing that the roles of employees and students are distinct from each other, and their choices will reflect these differences. Employees have a higher standard for dress and grooming. When choosing attire, employees make decisions appropriate for their professional role, responsibilities, purpose, and setting. Dress for men and women should: - Be modest in fit and style. Dressing in a way that would cover the temple garment is a good guideline, whether or not one has been endowed. Accommodation may be made for athletic participation. - Be neat and clean. Sloppy, overly casual, ragged, or extreme clothing is not acceptable. Grooming: - Hair should be clean, neat, modest, and avoid extremes in styles and colors. - Men's hair should be neatly trimmed. Men should be clean-shaven. If worn, mustaches should be neatly trimmed.

About the Role GAP Inc. is transforming its Stores Network to enable the Store of the Future— supporting always-on connectivity, modern POS, Store Wi-Fi, IoT devices, and cloud- enabled retail applications at global scale. Our mission is to maintain seamless store operations while enabling the rollout of new technologies that enhance efficiency, empower store teams, and elevate the customer experience. The Lead Deployment Support Analyst is a key leadership role responsible for overseeing deployment support activities, guiding analysts, and ensuring store technology implementations are executed on schedule, with precision, and minimal disruption to business operations.What You'll Do Store Network Deployments • Lead and coordinate store network deployment activities, Store remodels, Store refreshes, and technology upgrades • Guide store managers, technicians, and vendor partners through installation and validation activities • Monitor project milestones, proactively identify risks, and escalate concerns as needed • Ensure accurate documentation, validation, and formal completion sign-off for deployment activities Business Analysis & Stakeholder Management • Gather and document business and technical requirements for store network initiatives • Translate business needs into clear deployment requirements for engineering and operations teams • Serve as a primary point of contact for business partners like network teams, store operations, vendors and field support • Provide regular status updates, dashboards, and executive-level summaries for leadership Escalation Support – Store Network & Voice Operations • Provide escalation support for store network incidents impacting POS, Store Wi-Fi, IoT devices, and critical retail applications • Act as a single point of coordination during high-impact store outages and regional incidents • Partner with Network Operations, Engineering, Service Desk, and vendors to drive incident resolution and root cause analysis • Support incident bridges and communications during major incidents • Identify recurring operational issues and feed insights back into deployment standards, designs, and processes Deployment Support & Stabilization • Support day-of-deployment activities, including coordination with vendors and store teams • Track and manage post-deployment issues through stabilization and handoff to support teams • Analyze deployment issues and trends to recommend process improvements and standardization • Ensure documentation is updated post-deployment (as-built diagrams, inventory, lessons learned) Process Improvement & Governance • Help define and improve deployment processes, change management, and readiness checklists • Support standardization of deployment workflows across regions and store formats • Assist with vendor coordination, SLAs, and performance tracking • Drive continuous improvement for deployment efficiency, quality, and store experience Communication & Stakeholder Management • Deliver clear, professional communication to store leadership, vendors, and internal stakeholders • Set expectations regarding timelines, deliverables, and next steps • Represent the team with professionalism when engaging with business leaders and project managers Coaching & Team Development • Mentor junior analysts through active coaching and performance feedback • Foster a collaborative, customer-first team culture • Contribute to training programs, documentation updates, and knowledge-sharing initiatives Who You Are • 5+ years of experience in Service desk, deployment, technical support, or call center operations, business analysis, or IT project support • Experience supporting retail store technology or distributed network environments • Strong understanding of store network concepts (LAN, Wi-Fi, WAN, SD-WAN, LTE/5G) • Demonstrated ability to independently troubleshoot and resolve technical and procedural issues at scale • Strong written and verbal communication skills, with the ability to tailor messaging for technical and non-technical audiences • Proven leadership qualities including accountability, initiative, sound judgment, and conflict resolution • Experience supporting retail technology environments and customer-facing operations strongly preferred • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerBI); experience with Smartsheet or similar project tracking tools preferred • Highly dependable, adaptable, and capable of managing multiple priorities in a fast-paced environment • Growth mindset with a demonstrated history of driving operational improvements Preferred Qualifications • Experience supporting large retail enterprises with hundreds or thousands of stores • Familiarity with Cisco Meraki, Cisco, or similar enterprise networking platforms • Experience with Store of the Future technologies, POS systems, IoT devices, and digital retail platforms • Knowledge of ITIL, Agile, or project management frameworks • Experience working with field services providers and global vendors What Success Looks Like • Store network deployments are delivered on time and with minimal operational disruption • Clear communication and alignment between business, network, and store teams • Reduced deployment issues through improved planning and standardization • Stores are enabled with reliable, scalable, and future-ready network connectivity

As the Flood Business Analyst, you will help drive the profitable growth of our private flood portfolio. You’ll collaborate with underwriters to evaluate and price flood policies within our risk framework, while partnering with actuarial and reinsurance teams to deliver key analytics and performance insights. You will also support the ongoing development of our private flood products by creating reporting and modeling tools, enhancing product strategy, and providing training and guidance to underwriters to promote consistency, quality, and data integrity. Applicants must be legally authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this opportunity. What will be my duties and responsibilities in this job? - Monitor the quality of the private flood portfolio and recommend targeted geographic caps and reinsurance coverage(s). - Assist the internal reinsurance buying team by providing underwriting guidelines, underwriting audits, and data to external reinsurance partners. - Liaison with teams of exposure modeling, actuarial, data analytics, and predictive modeling to continuously refine exposure, risk selection, and pricing. - Manage external audits and compliance requests. - Contribute to evaluation of internal and external datasets to improve risk selection. - Measure and monitor key performance metrics for the private flood program (quoting activity, quote to bind ratios, average premium) and recommend specific steps to meet target metrics. - Manage new business submission flow. Provide direction to rating and operations group to develop quotes. - Train and mentor junior underwriters. - Track and audit underwriting decisions made by junior underwriters. - Constantly scan the private flood insurance market to provide market intelligence. Leverage market intelligence to recommend program changes to ensure products and programs remain competitive with limited selection risk. - Collaborate with sales, underwriting, and operations teams to ensure client service objectives are met. - Contribute to underwriting automation efforts. Provide insights on underwriting workflow and rating mechanism. - Work closely with management, actuarial, and reinsurance teams to set triggers and metrics that make sure our product continues to grow and maintains its modeled integrity. - Monitor program finance and exposure reporting and initiate underwriting corrections to be completed. - Assist in prospecting new business by developing relationships with the sales team and retail agencies. - Accompany sales team on agency visits as underwriting subject matter expert. Assist with developing agency-specific value propositions. - Develop custom solutions that cater to customer needs and the external market environment while maintaining underwriting integrity. - Referral underwriter for large commercial and residential property schedules and complex flood risk. - Leverage flood map data, and structure-specific exposure information, develop PML and loss estimates, and use sound judgment in pricing complex and large schedules of properties. - Communicate with retail agents/brokers to obtain documentation for underwriting and pricing flood risk. What are the requirements needed for this position? - A minimum of 5 years of experience as a Business Analyst within the insurance industry. Insurance modeling or underwriting experience is desired. - Advanced Excel experience and basic SQL knowledge. What other skills/experience would be helpful to have? - SQL expertise is highly desired - Professional designations such as CPCU, ARe, ARM, or CIC - Experience with property catastrophe model pricing attributes - Working knowledge of excess & surplus lines statutes - Experience underwriting multi‑family housing and condominium associations - Ability to analyze structural integrity of high‑rise commercial buildings (experience preferred) - Strong communication skills and advanced proficiency in PowerPoint - Proven ability to build and maintain productive relationships with retail agencies; existing relationships with large commercial producers are a plus - Strong initiative, adaptability, critical‑thinking skills, and accountability in a fast‑paced, evolving environment - Solid understanding of company systems, products, and services, ensuring accurate and professional work deliverables How much should I expect to travel? - Up to 10% #LI-Remote Pay Range: $74,600.00 - $124,700.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

• Du cadrage et de la rédaction des expressions de besoins • De la planification et coordination de projets • De la rédaction des spécifications fonctionnelles, suivi de la recette et de la mise en production • De la conduite du changement et de l’accompagnement des utilisateurs.