Mercier Consultancy Group is seeking a passionate German Speaking Travel Representative to join our team in the tourism industry. In this role, you will be responsible for assisting German-speaking customers in planning and booking their travel arrangements, providing exceptional service to make their travel experiences smooth and enjoyable. Key Responsibilities - Provide personalized travel advice and support to German-speaking clients across various communication channels. - Handle travel bookings including flights, accommodations, and tours, ensuring accuracy and client satisfaction. - Address and resolve client inquiries and concerns in a timely and professional manner. - Stay updated with travel industry trends, regulations, and promotional offers to inform clients effectively. - Maintain detailed records of customer interactions using CRM tools for follow-up and service improvement.

Mercier Consultancy Group is seeking a passionate German Speaking Travel Representative to join our team in the tourism industry. In this role, you will be responsible for assisting German-speaking customers in planning and booking their travel arrangements, providing exceptional service to make their travel experiences smooth and enjoyable. Key Responsibilities - Provide personalized travel advice and support to German-speaking clients across various communication channels. - Handle travel bookings including flights, accommodations, and tours, ensuring accuracy and client satisfaction. - Address and resolve client inquiries and concerns in a timely and professional manner. - Stay updated with travel industry trends, regulations, and promotional offers to inform clients effectively. - Maintain detailed records of customer interactions using CRM tools for follow-up and service improvement.

• Responsible for bringing NEW business to SJE, meeting your order’s goal with new business and any assigned existing accounts, industries, and/or territories. • Achieve satisfactory margin performance at the time of order entry. • Sell the full portfolio of SJE-ECS brands and services within assigned accounts/industries/territories in support of the Company’s growth strategy. • Maintain an active sales funnel of opportunities that are approximately three (3) times the sales goal and provide a monthly forecast for all ECS brands in your funnel. • Demonstrate a knowledge of the organizational structure and political landscape within the accounts you are responsible for. • Direct the sales strategy for those accounts while incorporating and leading the SJE-Horlick team members in significant sales pursuits. • Demonstrate an understanding of customer business drivers, project development, and funding practices.

• Develop and maintain a deep understanding of the group’s attorneys, client base, experience, and market capabilities, and effectively communicate the firm’s and the group’s value proposition and differentiators to a variety of audiences through clear, persuasive writing. • Develop an understanding of the BDMC department’s operations and the specific roles and responsibilities of each segment. • Collaborate with team members to contribute to and lead multi-team efforts. • Collaborate with the firm’s research team to produce reports, distilling key findings into clear, concise summaries, and delivering actionable insights to attorneys in an efficient and timely manner. • Support the planning and implementation of business development and marketing projects for the group, including deliverables and ROI analysis. • Take ownership of an industry vertical within the group, driving related initiatives and reporting on progress. • Draft, revise, and produce high-quality marketing and client-facing materials—including pitches, RFPs, presentations, and informational sheets—tailored to support new business opportunities and showcase the group’s capabilities. • Lead the collection, organization, and maintenance of data in business development databases (e.g., RFP/pitch database, representative experience, SBU budget requests, and ROI). • Research profile-raising opportunities for partners and key practices. • Collaborate with BDMC teams to raise the SBU's internal and external visibility and positioning in key markets through speaking engagements, sponsorships, advertisements, public relations, social media, and other activities, aiming to maximize visibility and impact.